Customer Service Officer
2 weeks ago
BlueScope is an Australian-born global success story spanning 15 countries. Our team of over 16,500 people is our strength and we want our people to be safe, successful and well. We’re leaders and innovators in transforming steel into smart products and solutions that support society, today and in the future. We’re proud of brands, like COLORBOND ® steel that inspire and protect everything from hospitals to bridges and stadiums.
The Opportunity
BlueScope Distribution is looking for a Customer Service Officer to join the sales based in Mount Isa. BlueScope Distribution is a single-source provider of product, processing and service solutions in steel and aluminium product. The business supports customers in a variety of industries and works with them to help deliver projects on time and to specification. BlueScope Distribution supports its customers by helping them find the freedom to do what they do best.
The role would see you working in our sales office, assisting our customers with their quotes on a day to day basis. Showcase your sales skills. dealing with customers on the phone, via email and providing high levels of customer service to our walk in customers.
This is a full-time permanent opportunity working Monday-Friday. You will have access to various health and wellbeing initiatives including Employment Assistance Program, Employee Real Deals and on-going learning, support and training. Enjoy a competitive salary package and participation in our company incentive program (bonus).
What Will You Do?
Joining an inclusive and cohesive team, you will be provided full training to be competent in this role. You will:
- process and manage customer orders, quotes and enquiries face to face, online and over the phone
- follow-up on quotations and inquiries converting these into sales opportunities
- nurture and grow relationships with customers
More About You
As a reliable and enthusiastic individual, you will have:
- sound computer and analytical skills
- effective verbal and written communication and time management skills
- the willingness to learn, be coachable and possess a can-do attitude
- a commitment to your own safety and well-being and care for others
Why BlueScope
As we’re creating strength for the future through our people, products and solutions, BlueScope supports you to build your expertise within a safe and positive team environment. At BlueScope, you’ll:
- Learn and develop as you grow. Work alongside specialists and keep your skills and knowledge at the forefront of industry with our lifelong learning culture.
- Experience connection and care. Experience a positive, inclusive work environment where we look out for each other’s safety and wellbeing.
- Build innovative products. Seek better, smarter ways to work, help develop sustainable solutions and make things happen.
- Deliver work that matters. Every action you take matters in delivering for our customers and strengthening communities for the future. We value what you do.
At BlueScope, we offer work-life flexibility through our B-flex program. We’re committed to fostering an inclusive environment where every employee feels respected and valued to be their authentic selves, and welcome people of all backgrounds, skills, experiences and perspectives. We’re passionate about driving sustainability outcomes that matter to our communities, including action on climate and our 2050 net zero goal.
It’s an exciting time in our history as, together, we work towards Our Purpose: “We create and inspire smart solutions in steel, to strengthen communities for the future.”
Come and discover us at www.bluescope.com/auscareers
Join us, creating strength for the future.
Applications close Sunday 22nd September 2024.
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Customer Service Officer
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