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Place Liaison Officer
3 months ago
Job Description
The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable.
About the role
The Place Liaison Officer helps maintain good relations between organisations and members of the community with a particular focus on the Parramatta Square and Centenary Square precinct. This is done by working with a diverse range of internal and external stakeholders including commercial tenants, young people, rough sleepers and other community members within the Parramatta Square and Centenary Square Public Domain.
The Place Liaison Officer engages with individuals experiencing homelessness in these areas, connecting them with services and pathways to exit homelessness. Responsible for liaising with vulnerable people who have complex and challenging needs, you will aim to reduce homelessness, improve public amenity, and decrease anti-social behaviour.
Additionally, the Place Liaison Officer coordinates with internal staff regarding cleansing and maintenance services and supports the efforts of the Parramatta Square Place Manager.
About You
We are seeking an individual who is proactive, able to ‘think on their feet’ and work with a variety of situations, individuals, and groups. A Class 1A Security Licence or equivalent is desirable.
Additionally you will:
- Adapt and respond positively to change, managing customer needs promptly and professionally.
- Bring experience in the provision of professional, timely and customer focussed service.
- Build and nurture strong, productive relationships with various stakeholders.
- Bring demonstrated experience in engaging vulnerable people with complex needs including substance use, mental illness, intellectual disability or traumatic backgrounds.
What’s on offer
We are offering an attractive remuneration from $101,563 plus 11.5% superannuation.
In addition City of Parramatta also offer excellent employee benefits which include:
- A range of flexible work arrangements including hybrid WFH arrangements
- 14 weeks paid parental leave
- Access to Long Service Leave after 5 years
- Central Parramatta location (Public transport at our door, discounted parking)
- Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year)
- Learning and development opportunities
- Health and Wellbeing programs (Fitness Passport, flu shots, etc.)
Want to know more?
Further information regarding the requirements of this role can be found in the attached Position Description.
Alternatively for a confidential discussion please contact Chris Patfield cpatfield@cityofparramatta.nsw.gov.au.
How to apply
Candidates MUST apply online.
Please attach a Cover Letter outlining how your skills and experience align with this role.
Applications close 9pm, 7th July 2024 and will not be accepted through any other medium.
The successful candidate is required to be vaccinated (at least 2 doses of a TGA approved COVID-19 vaccine) in accordance with Council's vaccination policy. Candidates may submit a medical contraindication for Council's consideration.
This position requires the successful candidate to complete a Pre-Employment Medical, which also includes a Drug and Alcohol test and Resilience Test.
The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result.
Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, veterans, LGBTIQA+ and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.
Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
