Patient Service Officer

4 weeks ago

Frankston, Australia GenesisCare Full time

At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world.

Your life’s best work

GenesisCare is entering another exciting growth phase here in Victoria.

Following a recent exciting restructure accompanied with internal promotions, our Frankston Clinic has multiple Patient Service Officer (Medical Administration) roles available.

We are looking for Expression of Interest from Experienced Medical Administration (Patient Service Officers) looking for a new challenge.


Full Time and Part time positions available.

More specifically, you will:

Work efficiently in a fast-paced administrative role where customer focus remains the top priority. Act as the first point of contact to patients and provide excellent customer service both face to face and over the phone. Adapt to and manage an environment where there is ongoing change and competing priorities. Book and confirm patients for appointments and consultations. Billing and receipting at time of appointment. Accurately process relevant paperwork including data entry. Ensure the smooth running of the clinic. Continuously liaise with the team to ensure efficient processes. Manage patient records and filing of patient notes.

Benefits of joining our team:

Internal career development opportunities globally Qantas membership discount, gym membership discount, 12 weeks paid parental leave, Bupa discount Ongoing opportunities for professional development to keep up to date with current clinical practices in a rapidly developing global organisation The opportunity to work for one of the most influential healthcare providers All employees and their family members have access to free confidential support that is completely external to GenesisCare including financial, nutritional and wellbeing coaching, legal advice & counselling Learn and grow with our award-winning development programs Free access to thousands of LinkedIn training courses

We're interested in hearing from people who have

Demonstrated ability to provide excellent patient care and customer service. Strong organisation and communication skills, with the ability to liaise with both internal and external stakeholders. Proven experience to work successfully both independently and in a team environment. Knowledge of patient billing systems and related Medicare funding mechanisms would be highly valued. Exceptional phone manner and ability to handle a high volume of patient inquiries. High attention to detail and excellent organisational skills. Flexible approach to work and able to adapt in a fast-paced environment.

About GenesisCare
We are 1,300+ highly trained healthcare professionals and support staff in Australia designing innovative treatments and care for people with cancer. Our dedicated teams treat more than 30,000 patients annually.

People centricity is at the heart of what we do whether that person is a patient, a referring doctor, a partner or someone in our team. We aim to build culture of care that is patient focused and performance driven. Our people promise is "do your life's best work, by always growing, having a profound human impact and making great things happen together." If you'd like to make a difference, join us at GenesisCare.

Covid 19 Vaccination Requirement

In line with the Public Health Order, all GenesisCare employees are required to be fully vaccinated for COVID-19. To be eligible for consideration to perform work for GenesisCare, all recruits must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment. 

Applications close: COB Thursday 13th June 2024

GenesisCare is an Equal Opportunity Employer.

  • Patient Service Officer

    4 weeks ago

    Frankston, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life’s best work! GenesisCare is entering another exciting growth phase here in Victoria. Following a recent exciting restructure accompanied with internal promotions, our...

  • Patient Service Officer

    6 days ago

    Frankston, Australia GenesisCare Full time

    At GenesisCare we want to hear from people who are as passionate as we are about innovation and working together to drive better life outcomes for patients around the world. Your life's best work GenesisCare is entering another exciting growth phase here in Victoria. Following a recent exciting restructure accompanied with internal promotions, our...

  • Casual Patient Transport Officer

    2 weeks ago

    Frankston, Australia Peninsula Health Full time

    **- Frankston, Mornington Peninsula & surrounding locations** - **Enjoy working as part of a dedicated team**: - **Salary Packaging Available**: - **Classification: Up to Patient Transport Officer Grade 3 (PT22)** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our...

  • Patient Service Assistant

    5 days ago

    Frankston, Australia Peninsula Health Full time

    - Salary Packaging Available- Low-cost onsite car parking available:Frankston, Mornington Peninsula & surrounding locations:- Classification Range: Up to Patient Service Assistant Level 2 (PS25)Who We Are and What We Stand ForPeninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...

  • Patient Service Assistant

    6 days ago

    Frankston, Australia Peninsula Health Full time

    **- Salary Packaging Available** - **Low-cost onsite car parking available**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification Range: Up to Patient Service Assistant Level 2 (PS25)** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our...

  • Patient Services Manager- Frankston Public Surgical

    2 months ago

    Frankston, Australia Peninsula Health Full time

    **Take the next step in your career in this fantastic leadership opportunity**: - **Salary packaging, career development, onsite parking**: - **Permanant - full time or part time role** **Be a leader, guide and support the team at the new Frankston Public Surgical Centre located in Frankston.** **Who We Are and What We Stand For** Peninsula Health is...

  • Patient Services Assistant

    2 weeks ago

    Frankston, Australia Peninsula Health Full time

    **Peninsula Health is currently offering a sign on bonus for eligible applicants in this role! (conditions apply).**: - **Immerse yourself in an inclusive, diverse and supportive culture**: - **Permanent Part Time Position**: - **Frankston, Mornington Peninsula & surrounding locations** **Who We Are and What We Stand For** Peninsula Health is the major...

  • Patient Services Manager- Frankston Public Surgical

    5 days ago

    Frankston, Australia Peninsula Health Full time

    Take the next step in your career in this fantastic leadership opportunity:Salary packaging, career development, onsite parking:- **Permanant- full time or part time role**Be a leader, guide and support the team at the new Frankston Public Surgical Centre located in Frankston.Who We Are and What We Stand ForPeninsula Health is the major metropolitan health...

  • Client Services Officer

    4 weeks ago

    Frankston, Australia Lifecare Full time

    About the role Lifecare are seeking a Client Services Officer to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual role working to support the team in Frankston, you will enjoy been ideally located to cafes, free parking, and access to public transport. This position given its nature is required to...

  • Client Services Officer

    6 days ago

    Frankston, Australia Lifecare Full time

    About the roleLifecare are seeking a Client Services Officer to join our dedicated team and positively contribute to the exceptional care of our patients. This is a casual role working to support the team in Frankston, you will enjoy been ideally located to cafes, free parking, and access to public transport. This position given its nature is required to...

  • Surgical School Allied Health Patient Navigator

    2 months ago

    Frankston, Australia Peninsula Health Full time

    **Join an innovative and dynamic orthopaedic team.**: - **Develop innovation and improvement skills**: - **Flexible working arrangements available**: - **Classification Range: Grade 3** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...

  • Surgical School Allied Health Patient Navigator

    14 hours ago

    Frankston, Australia Peninsula Health Full time

    **Join an innovative and dynamic orthopaedic team.**: - **Develop innovation and improvement skills**: - **Flexible working arrangements available**: - **Classification Range: Grade 3** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide...

  • Patient Services Assistant Permanent Part Time

    2 months ago

    Frankston, Australia Peninsula Health Full time

    **Permanent Part Time**: - **Salary Packaging Benefits**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: Pat Serv Ass Lv2 (PS25)** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and...

  • Patient Services Assistant Permanent Part Time

    3 weeks ago

    Frankston, Australia Peninsula Health Full time

    **Permanent Part Time**: - **Salary Packaging Benefits**: - **Frankston, Mornington Peninsula & surrounding locations**: - **Classification: Pat Serv Ass Lv2 (PS25)** **Who We Are and What We Stand For** Peninsula Health is the major metropolitan health service caring for a community of 300,000 people. Our Vision is to provide exceptional health and...

  • Consumer Liaison Officer

    6 days ago

    Frankston, Australia Peninsula Health Full time

    - Immerse yourself in an inclusive, diverse and supportive culture which is driven to help the community of the Mornington Peninsula- Be part of a supportive knowledgeable team aiming to improve the patient experience:Work in the expanding health service, which serves Frankston, Mornington Peninsula & surrounding locations***Who We Are and What We Stand...

  • Office Supervisor

    2 weeks ago

    Frankston, Australia Capital Radiology Full time

    Great opportunity for an **Office Supervisor** to join our team at **Frankston **on a full-time basis. This is the perfect opportunity for someone who is wanting to take their career to the next level within a fast-paced environment. - Join a dynamic high performing team in a fast paced environment - Great location with access to onsite parking and shopping...

  • Environmental Services Assistant

    4 weeks ago

    Frankston, Australia St John of God Health Care Full time

    Your Role at St John of God Frankston Hospital - The role of the Environmental Services Assistant is to support nursing staff by caring for patients’ personal needs and housekeeping duties within the unit or the wider hospital as required.- The Position- - Performs housekeeping duties throughout the hospital, including ward cleaning, bed making and...

  • Environmental Services Assistant

    5 days ago

    Frankston, Australia St John of God Health Care Full time

    Your Role at St John of God Frankston Hospital The role of the Environmental Services Assistant is to support nursing staff by caring for patients' personal needs and housekeeping duties within the unit or the wider hospital as required. The Position Performs housekeeping duties throughout the hospital, including ward cleaning, bed making and disposal of...

  • Social Work Grade 3

    3 weeks ago

    Frankston, Australia Peninsula Health Full time

    **- Grade 3 Social Worker - Focus of Patient Flow - based at Frankston Hospital (funding until 30/6/24)** - **Seeking an experienced Social worker who can work on weekends**: - **Supportive, dynamic team environment with the opportunity for variety in your day-to-day work**: - **Excellent salary packaging benefits and employee benefits program** **Who We...

  • Social Work Grade 3

    3 weeks ago

    Frankston, Australia Peninsula Health Full time

    **- Grade 3 Social Worker - Focus of Patient Flow - based at Frankston Hospital (funding until 30/6/24)** - **Seeking an experienced Social worker who can work on weekends**: - **Supportive, dynamic team environment with the opportunity for variety in your day-to-day work**: - **Excellent salary packaging benefits and employee benefits program** **Who We...