Reservations & Ticketing - Merivale

1 week ago

Sydney, Australia Merivale Full time

The Role

We have an exciting opportunity for a Reservations Coordinator to join the Merivale Reservations Team and the ever-changing world of hospitality. Work across a portfolio of some of Sydney's most iconic, bars, restaurants, and night spots including ivy, Establishment, Mr Wong, Totti’s, The Newport, Coogee Pavilion, and many more.

We operate 7 days a week 364 days a year it is essential you have the flexibility to work a rotating roster including weekdays, weekends, and nights.  Your hours will be between 9am – 9pm at the latest (no midnight or 3am morning finishes)

You will be responsible for:

  • answering a large volume of phone and email inquiries and resolving customer service questions
  • manage reservations for special events such as Valentine’s Day, Melbourne Cup, Mardi Gras, and New Year’s Eve
  • building relationships with our venue managers
  • managing and building rapport with guests to ensure their expectations are exceeded and always enhancing the Merivale experience.
  • sending daily reservations reports

As part of our Merivale Family, you’ll be joining a team where individuality means everything – we want you to bring your authentic self to work

What we expect from you:

  • At least 12 months of experience in a customer service role, experience in a call centre, reservations or concierge role will be a distinct advantage.
  • Have experience working in a fast-paced environment, be a team player, and support team goals.
  • Exceptional communication skills both written and verbal, demonstrated attention to detail and ability to multi-task.
  • Outgoing and proactive, with passion and energy in your work, calm, polite, and guest focussed.
  • Proficient in both Excel and Outlook, experience in using Reservations software an advantage.

The Reward

You will be joining a company that wants you to succeed, we offer:

  • Competitive Salary. 
  • Amazing discounts at 90+ venues. 
  • Free lunches in venue every day 
  • Career and development opportunities, learning from the best.
  • Employee Assistance Program.

  • Reservations Coordinator | Merivale

    2 weeks ago

    Sydney, Australia Merivale Full time

    The Role We have an exciting opportunity for a  Reservations Coordinator  to join the Merivale Reservations Team and the ever-changing world of hospitality. Work across a portfolio of some of Sydney's most iconic, bars, restaurants, and night spots including ivy, Establishment, Mr Wong, Totti’s, The Newport, Coogee Pavilion, and many more. We...

  • Head Host Ivy Precinct

    3 weeks ago

    Sydney, Australia Merivale Full time

    **The Venue** In the heart of the CBD and spread across 2 buildings, **ivy** encompasses some of Sydney's most renowned bars, restaurants, event & entertainment venues including hatted restaurants such as Uccello & Felix, vibrant bars including Pool Club & Bar Tottis, there is truly something for everyone. Our entertainment precinct is Sydney’s most...

  • Guest Relations Event Concierge

    3 weeks ago

    Sydney, Australia AMP Full time

    **Guest Relations Events Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what...

  • Guest Relations Event Concierge

    3 weeks ago

    Sydney, Australia AMP Full time

    Guest Relations Event Concierge **Guest Relations Events Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big...

  • Guest Relations Event Concierge

    3 weeks ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Events Concierge **12 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...

  • Guest Relations Concierge

    3 weeks ago

    Sydney, Australia AMP Full time

    Guest Relations Concierge **Guest Relations Concierge** **12-month Fixed term (Part-time) - 3 days per week Wednesday, Thursday and Friday** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting...

  • Guest Relations Concierge

    3 weeks ago

    Sydney, Australia AMP Full time

    **Guest Relations Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • Guest Relations Concierge

    3 weeks ago

    Sydney, Australia AMP Full time

    Guest Relations Concierge **Guest Relations Concierge** **12 Month Fixed Term Contract** If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help...

  • Guest Relations Event Concierge

    2 weeks ago

    Sydney, New South Wales, Australia AMP Limited Full time

    **Guest Relations Events Concierge**12 Month Fixed Term ContractIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial...

  • Guest Relations Concierge

    4 weeks ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Concierge** **12 Month Fixed Term Contract If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential for big thinkers to help us redefine what...

  • Guest Relations Concierge

    3 weeks ago

    Sydney, Australia AMP Limited Full time

    **Guest Relations Concierge **12-month Fixed term (Part-time) - 3 days per week Wednesday, Thursday and Friday If you live in Australia or New Zealand, you’ve likely heard of AMP. But at a time when society is changing, we are too. We’re now a nimbler business with new leadership and thinking. For us, these are exciting times. There’s a real potential...

  • Guest Relations Concierge

    2 weeks ago

    Sydney, New South Wales, Australia AMP Limited Full time

    Guest Relations Concierge**12 Month Fixed Term ContractIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...

  • Airline Reservations Consultant

    3 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    $60000 - $62000 per annum + super - pro rata Sydney Airport, New South Wales - Airline - Permanent 5041PE2 Favourite My client is a well-known international airline currently experiencing a massive intake of new business and in turn are looking for a dedicated travel professional to join their reservations team on a part time or full time basis. The...

  • Airline Reservations Consultant Part-time

    4 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    My client is a well-known international airline currently experiencing a massive intake of new business and in turn are looking for a dedicated travel professional to join their reservations team on a part time basis. The successful applicant will have strong **Amadeus** and ticketing knowledge Work from home is available after training completed. Ideally...

  • Travel Fares and Ticketing Coordinator

    4 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    $70000 - $75000 per annum + Super Sydney CBD, New South Wales - Fares & Ticketing, Home Working, Travel Agent - Permanent 5437BD Favourite DESCRIPTION: - Booking Domestic & International Airfares - Working on GDS to make and manage reservations. - Issuing Tickets, processing Reissues and Refunds. - Managing Ques and Schedule changes - Building...

  • Reservations Coordinator

    2 weeks ago

    Sydney, New South Wales, Australia TFE Hotels Full time

    A by Adina Sydney, 2 Hunter Street, Sydney, New South Wales, AustraliaThursday, 23 May 2024The world holds a multitude of eager travelers waiting to realize their aspirations. At A by Adina Sydney, our Reservations Coordinators convert these aspirations into concrete bookings, turning mere thoughts into confirmed plans.We are looking for someone like you.If...

  • Cluster Reservations Manager

    2 weeks ago

    Sydney, New South Wales, Australia TFE Hotels Adina Apartment Hotels Full time

    Cluster Reservations Manager - Maternity Leave Cover Cluster Team NSW, 111 Goulburn St, Sydney, New South Wales, Australia Req #2067 Friday, 19 April 2024 We're looking for the kind of leader who fills our hotels with purpose; faster than you can say 'full house'As Cluster Reservations Manager based at Adina Apartment Hotel Darling Harbour, you thrive on...

  • Airfare Ticketing Consultant Cruiseline

    2 weeks ago

    Sydney CBD, New South Wales, Australia Travel Trade Recruitment Full time

    _My client a leading award-winning Leisure travel company are looking for an Airfare Reservations Specialist to join their team. This is excellent opportunity for you to not only join a well-known travel company that is going places but also for you to further your career. Hybrid Position__This is a foundation role in brand new department that can lead to...

  • Junior Airline Travel Consultant

    4 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    $50000 - $52000 per annum + super + travel perks!!! Sydney, New South Wales - Airline, Fares & Ticketing, Reservations - Permanent 5432BS1 Favourite **Look no further! The very rare and sought-after entry-level role with an airline is here!** *** **JOB DESCRIPTION**: - Issue tickets - Be confident and passionate about the airline's product - No KPI's...

  • Airline Travel Consultant

    3 weeks ago

    Sydney, Australia Travel Trade Recruitment Full time

    Up to $60000 per annum + super + travel perks!!! Sydney, New South Wales - Airline, Reservations - Permanent 5297BS1 Favourite **Look no further! The very rare and sought-after role with an airline is here!** *** **JOB DESCRIPTION**: - Issue tickets - Be confident and passionate about the airline's product - No KPI's or targets to meet! **EXPERIENCE...