Customer Service Assistant

3 months ago


Brisbane, Australia Tropical Mist Pty Ltd Full time

About Us :

IGA is a household name in the retail supermarket industry.

The store is experiencing strong growth. We are looking for enthusiastic people who wish to pursue their career in retail and grow with the business.

About You :

  • Previous customer service experience is advantageous, but not essential. Full training is provided.

Position Summary :

  • As a Customer Service Assistant, you will be responsible with working collaboratively with the retail store team, providing exceptional customer service as per business expectation and standards. You will drive sales performance by following set routines and processes and ensure that all sales targets and met.

Key Requirements :

  • Good communication and interpersonal skills
  • Positive and enthusiastic demeanour that contributes to a welcoming and enjoyable atmosphere for customers and colleagues
  • Ability to work well as part of a team
  • Ability to maintain a positive attitude even during busy or challenging times
  • Flexible availability to meet with operational requirements

Job Responsibility :

The role is varied and includes:

  • Assisting the manager to ensure all products are fully stocked at all times
  • Assisting with Fresh Produce, Bakery, Deli and Meat Departments when required
  • Providing exceptional customer service
  • Helping with promotions and driving sales
  • Keeping the store clean and tidy

Who we want:

We love what we do and are truly dedicated to providing exceptional customer service and a fantastic range of products. If these values are important to you, along with becoming a key player in a business where your achievements will be recognized and rewarded, we urge you to apply today.

To be considered for these roles, you will possess:

  • Exceptional organizational skills
  • Strong time management and problem-solving abilities
  • Excellent communication skills and focus on being a team player
  • Passion for providing excellent customer service.
  • Commitment and a can-do attitude

If you believe you are this person and want the opportunity to make your mark, please apply today

Job Functions :

Customer service / sales- outbound

Job Benefits :

  • Ipswich location
  • Positive team environment
  • Opportunity for progression
  • Flexible hours (mainly weekends)

Selling Point :

Would suit a student looking for first job, or change of jobs with flexibility around study commitments.

Contact :

Colin McGinn



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