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Loss Prevention Officer

6 months ago


Sydney, Australia Marriott International Full time

At the heart of local communities, Sheraton brings people together—both our guests and our associates. Discover a community-focused work environment where people care about each other and feel a sense of belonging. We invite you to join the Sheraton community as a Loss Prevention Officer because together, we are better. Start your career at Sheraton, where you don't just work - you belong. 

Position Summary: 

Patrol all areas of the property; assist guests with room access.  Monitor Closed Circuit Televisions, perimeter alarm system, duress alarms, and fire life safety system.  Lock property entrances when required. Conduct daily physical hazard inspections.  Respond to accidents, contact EMS or administer first aid/CPR as required.  Assist guests/employees during emergency situations. Notify appropriate individuals in the event of accidents, attacks, or other incidents.  Defuse guest/employee disturbances. Call for outside assistance if necessary.  Complete incident reports to document all Security/Loss Prevention related incidents.  Handle all interruptions and complaints.  Resolve safety hazard situations.  Escort any unwelcome persons from the property without interrupting the orderly flow of property operation.  Report to scenes of vehicle accidents/thefts. Call for assistance using proper code responses.  Complete a Loss Prevention shift summary/daily activity report. Maintain confidentiality of all Security/Loss Prevention and property reports/documents; release information only to authorized individuals. Conduct investigations and gather evidence. Conduct interviews with relevant parties.

About You: 

Relevant experience in hotel security Working rights in Australia  Enthusiastic to escalate your career  Self-motivated, driven and energized in a fast paced environment  Armed with smart solutions and a can-do attitude 

Our Benefits: 

Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends  Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month  Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group  Genuine care for associates’ physical, emotional and financial wellbeing through our Employee Assistance Program  Opportunity to receive Employee Referral Incentives and get paid for working with your friend  Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness 

Sheraton is part of Marriott International's Premium portfolio, which has committed to putting people first for 90+ years. Apply now

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.