Systems Engineer III

1 month ago

Hawthorn East, Australia IGT Full time
Responsibilities :
• Day to day resolution of technical support tickets and requests for IGT’s core products and services
• Applying service releases, system upgrades and assisting customers with the management and maintenance of their systems
• Assist the delivery teams across the region through the implementation of new installs and/or upgrades.
• Working collaboratively with teams throughout the APAC region to solve problems and enhance the customer experience.
• Ongoing training & testing of new system products and technologies. Knowledge and experiences

Working knowledge and experience in more than one of the following technologies:
• Microsoft SQL Server or equivalent RDBMS– Database Administration, T-SQL Query optimization & performance tuning
• Virtualisation – Hyper-V and/or VMware environments, High Availability & Clustering technologies.
• Windows Server, Centos/Linux/Red Hat Operating Systems – Roles services and features
• Systems & Network Administration - Strong working knowledge in implementing, managing, maintaining internal and/or customer environments.
• Experience in Storage & Backup technologies and concepts
• Fundamental understanding of various technologies and it’s concepts

Non-Essential but highly desirable:
• Previous experience with DevOps, scripting/automation or middleware administration highly regarded
• Previous experience working in IT Managed Service Provider or Systems Integrator.
• Previous experience working in an ITIL framework

Personal Competencies

• Strong written, oral, and interpersonal skills
• Highly self motivated & willingness to learn and grow
• Ability to work independently and collaboratively in a team environment
• Ability to work flexible hours when required and/or on-call on a rotation basis


#L1-JA1

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