Group Manager Performance

2 weeks ago

Hawthorn East, Australia Coles Group Full time

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

**About the team**

Technology is the backbone of our business. Everyday, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers lives easier everyday.

**About the role**

You will support as necessary the technical direction and aspects of performance and reliability engineering across the projects, programs, and agile squads.

**Your **key responsibilities will include**:

- Define performance and reliability engineering standards and promote their adoption
- Promote agile engineering practices
- Ensure performance and reliability requirements are met
- Promote simple, clean, and evolutionary test architecture
- Support continuous improvements initiatives, capture technical debt
- Support and guidance around pragmatic engineering approaches, and promote team collaboration and engagement in achieving alignment
- Drive initiatives and contribute to the technology and engineering roadmap and strategy for the products/assets the squads are building
- You will promote agile methodologies and continuous improvements while coaching and supporting your leaders
- You will promote performance and reliability engineering delivery roadmaps that are structured based on actual business requirements, communicate, and share plans with key stakeholders
- You will help support the systems of work for your squads, agile ceremonies
- You will help support key external dependencies that impact teams’ ability to consistently deliver value in small increments
- Ensure teams are driving quality outcomes
- Promote and support the team to become autonomous in their delivery practices

**About you & your skills**

You are an experienced and proven people leader with excellent interpersonal & leadership skills alongside analytical & problem-solving skills along with
- At least 8 years senior or managerial IT experience, as a Non-Functional Engineering Manager of digital products in an agile environment, with experience delivering large programs of work, including operation support.
- Demonstrated experience in implementing technical solutions in large scale, complex and distributed environments.
- Advanced understanding of all aspects of the technology’s broader operational environment (i.e., processes, procedures, associated toolsets, operating systems, etc.).
- Solid understanding of non-functional engineering principles, products, and services in a hybrid cloud environment, with a technical background.
- A proven track record in people management and experience in building and leading large teams
- Proficient knowledge on load testing & APM Tools (Load Runner, Jmeter, AppDynamics, Dynatrace, Sumo logic, Splunk)
- Proficient Knowledge on Performance Engineering, tuning & optimizations (code level, architectural, configurational & Database)
- Proven experiences in Non-functional Testing such as Resilience, availability, scalability, failover, Archival, Restoration, Auditability & load testing
- Proven experiences in Service Virtualization concepts & frameworks
- Proven experiences in Root Cause Analysis, production profiling & capacity projections
- Demonstrated experiences in Site Reliability Engineering in cloud platforms
- Proven capabilities in vendor, partner and stakeholder relationship management including the negotiation and management of outsource agreements and delivery to agreed service levels.
- Demonstrated success in enabling the launch of high quality and business critical products, in a complex enterprise production environment
- Excellent written and verbal communication skills, with ability to influence and persuade outcomes / direction
- Proven ability to influence cross-functional teams without formal authority
- Experience managing relationships with senior leaders and stakeholders
- Excellent analytical and problem resolution skills

With us it’s not about the discounts (although you do get those), it’s about joining a team where your wellbeing and professional development is invested in and celebrating your contributions is the norm. And because everyone leads unique lives, we offer flexible work including work from home, additional leave and parental leave entitlements.

**Safer together**:
Job ID: 74675

Employment Type: Full time

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