Duty Manager
4 months ago
Are you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team.
As a Duty Manager, you will play a critical role in ensuring the smooth operation of our facility while maintaining a safe and welcoming environment for all visitors. If you possess strong leadership abilities, excellent communication skills, and a solid understanding of health and safety practices, we invite you to apply for this exciting opportunity.
The City of Monash is a dynamic organisation committed to providing excellence in service delivery. Located in the eastern region, Monash is a cosmopolitan and culturally diverse city close to the demographic centre of Melbourne.
Our Active Monash Leisure Centres are highly regarded throughout the Aquatic and Recreation Industry, attracting over 1.5 million attendances per annum. Active Monash prides itself on an inclusive and diverse working environment, encouraging members to ‘Participate Their Way’ and providing services for all members of our community.
About the Position
The Duty Manager is responsible for the day-to-day operations of the Centre, ensuring they are prepared and adequately staffed to provide services and activities that are safe and meet the professional service standards of each Centre.
In addition, the Duty Manager is responsible for the day-to-day management of the water filtration equipment, which includes plant room checks and conducting regular water quality tests to ensure appropriate health standards are met.
Skills and Experience
Strong Leadership and Management Skills: Ability to provide clear direction to a diverse team, demonstrating excellent organizational and time management skills.
Excellent Communication and Customer Service Orientation: Highly developed interpersonal skills, both written and verbal, with a customer-focused mindset to address inquiries, resolve complaints, and create a friendly environment.
Knowledge of Health, Safety, and Facility Operations: Comprehensive understanding of Occupational Health and Safety (OH&S) issues, water quality standards, lifeguarding practices, and first aid procedures. Familiarity with plant room and maintenance procedures.
If you are a proactive, dedicated individual with a passion for exceptional customer service and the ability to lead a team effectively, we would love to hear from you. Join our team as a Duty Manager and make a positive impact on the experience of our valued visitors.
Applicants need only apply if they are available for a variety of daytime, night, and weekend shifts as well as readily available over the summer period. An applicant’s availability may affect their suitability for the position.
Requirements
Pool Lifeguard Qualification Level 2 Workplace First Aid CPR Qualification Pool Operations Certification (preferred) Fire Warden Certification (preferred) Experience in plant room, and equipment maintenance (preferred) Employee Working with Children’s Check Satisfactory National Police Check; and Other pre-employment checks may be required depending on the role requirements.Benefits
As a City of Monash employee, your personal and professional development is a key focus for us. You will have access to:
Supportive and experienced leaders that care for your development and wellbeing Vibrant health and well-being programs Employee Assistance Program for you and your family Flexible working arrangements Training and development opportunities Discounted gym memberships at our Active Monash Recreation CentresApply for this amazing opportunity
Please submit your CV with a cover letter outlining your experience and how it relates to the role.
Applications close 11 August 2024 11:55pm.
If you would like to discuss this role further or you have any enquiries, please contact Ebony Huygens on 9265 4856 or at Ebony.Huygens@monash.vic.gov.au .
An amazing opportunity also exists to join our Lifeguard Team. Please visit the City of Monash Careers page should you wish to also apply for this role.
Monash Council is committed to be a flexible, safe, equal and inclusive workplace where we embrace and support diversity.
As an Equal Opportunity employer, we encourage applications from people who are from different backgrounds including Aboriginal and Torres Strait Islander, people of any age, race, ethnicity, religion, gender identity, disability, sexual orientation and cultural background. If you have a reasonable adjustment, support or access requirement, we encourage you to let us know through your application or email peopleadvisory@monash.vic.gov.au
We are also committed to being a Child Safe organisation and have zero tolerance to child abuse.
-
Loyalty Manager
2 months ago
Melbourne, Victoria, Australia Qatar Duty Free Full timeJob SummaryWe are seeking a highly skilled Loyalty Manager to join our team at Qatar Duty Free. The successful candidate will be responsible for developing and implementing a loyalty strategy that drives customer retention and revenue growth.Key ResponsibilitiesDevelop and execute a loyalty strategy that aligns with the company's overall business...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Venue Co. Full timeJob Title: Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at The Exchange, a renowned pub in Melbourne's vibrant Bay Street.As a Duty Manager, you will play a pivotal role in ensuring the smooth operation of our venue, delivering exceptional customer service, and maintaining a high standard of excellence in all...
-
Duty Manager
1 month ago
Melbourne, Victoria, Australia Venue Co. Full timeJob Title: Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at The Exchange, a renowned pub in Melbourne's vibrant Bay Street.As a Duty Manager, you will play a pivotal role in ensuring the smooth operation of our venue, delivering exceptional customer service, and maintaining a high standard of excellence in all...
-
Duty Manager
5 months ago
Melbourne, Australia City of Monash Full time**Job no**: 494815 **Categories**: Sport and Recreation Casual Duty Manager Salary from $43.66 + Superannuation **Position Location**: Glen Waverley / Oakleigh / Clayton Are you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team. The City...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic individual looking to take the next step in your hospitality career? Melbourne's iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.As a Duty Manager, you will be responsible for leading a multifaceted venue, providing exceptional customer service, and...
-
Duty Manager
3 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic individual looking to take the next step in your hospitality career? Melbourne's Iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.This 144-year-old building offers a unique blend of immersive experiences, including a Cantonese restaurant, live music...
-
Duty Manager
5 months ago
Melbourne, Australia Hyatt Place Melbourne, Caribbean Park Full timeSummary **About the Role** To be the first point of contact for internal and external guests, whilst supporting the Rooms Division Manager daily. To oversee the Front Office operations and provide support as required. **Your Core Purpose will be**: Reporting to the Rooms Division Manager, the Duty Manager functions as the first point of contact for all...
-
Duty Manager
4 months ago
Melbourne, Australia Hyatt Place Melbourne, Caribbean Park Full timeSummary **About the Role** To be the first point of contact for internal and external guests, whilst supporting the Hotel Manager daily. To oversee the Front Office operations and provide support as required. **Your Core Purpose will be**: Reporting to the Hotel Manager, the Duty Manager functions as the first point of contact for all internal and...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic individual looking to take the next step in your hospitality career? Melbourne's Iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.This 144-year-old building offers a unique blend of immersive experiences, including a Cantonese restaurant, live music...
-
Duty Manager
3 weeks ago
Melbourne, Victoria, Australia Australian Venue Co Full timeUnlock Your Potential as a Duty ManagerAre you a driven and enthusiastic hospitality professional looking to take the next step in your career? Melbourne's iconic Esplanade Hotel is seeking a skilled Duty Manager to join its management team.As a Duty Manager, you will be responsible for leading a multifaceted venue, providing exceptional customer service,...
-
Duty Manager
4 months ago
Melbourne, Australia The Hotel Windsor Full time**About the Hotel** The Hotel Windsor is an iconic Australian hotel embodying the architecture and elegance of a European style 'Grand Hotel', situated on Spring Street and located at the 'Paris' end of Melbourne. Our beautiful hotel is looking for a Duty Manager to join our Front Office team. **About the role** This position is ideal for an experienced...
-
Duty Manager
5 months ago
Melbourne, Australia Frontline Recruitment Full time**Duty Manager - Geelong region** **Large Scale Entertainment Venue** **Gaming licenses required** **Calling dynamic passionate Duty Managers!** Are you a seasoned leader with a passion for entertainment and hospitality? We're seeking a dedicated Duty Manager to oversee a vibrant venue in Geelong. From a bustling bar to a delightful bistro, exciting...
-
Duty Manager
5 months ago
Melbourne, Australia Mamasita - HIA Group Full timeMamasita - HIA Group - Integral key leader of our senior leadership - Oversee peak service times - Be the face and the reason guests return - Bring the vibe to service - Management and development of team in collaboration with Front of House Manager - Be a key team leader in an ever evolving business, ready to roll for Summer - Who doesn't love Tacos and...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager at Park Hyatt Melbourne is responsible for overseeing the front office operations, ensuring exceptional customer service, and maintaining the highest standards of hotel management.Key ResponsibilitiesSupervise and manage front office staff to deliver exceptional guest experiencesProcess guest arrivals, departures, and...
-
Duty Manager
5 months ago
Melbourne, Australia City of Monash Full time**Job no**: 494645 **Categories**: Sport and Recreation Duty Managers (Casual) $42.67 per hour + Superannuation **Position Location**: Glen Waverley / Oakleigh / Clayton Are you a skilled leader with a passion for creating exceptional customer experiences? We are seeking highly motivated and experienced Duty Managers to join our dynamic team. The City...
-
Duty Manager
3 weeks ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager at Park Hyatt Melbourne is responsible for overseeing the front office operations, ensuring exceptional customer service, and maintaining the highest standards of hotel management.Key ResponsibilitiesSupervise and manage front office staff to deliver exceptional guest experiencesEnsure efficient processing of guest arrivals,...
-
Duty Manager
4 weeks ago
Melbourne, Victoria, Australia Venue Co. Full timeJoin Our Team as a Duty ManagerWe are seeking a highly skilled and experienced Duty Manager to join our team at The Exchange, a renowned pub in Melbourne's vibrant Bay Street. As a key member of our operations team, you will play a pivotal role in ensuring the smooth and efficient running of our venue.Key Responsibilities:Deliver exceptional customer service...
-
Duty Manager
3 weeks ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager at Park Hyatt Melbourne is responsible for overseeing the front office operations, ensuring exceptional customer service, and maintaining the highest standards of hotel management.Key ResponsibilitiesSupervise and manage front office staff to deliver exceptional guest experiencesProcess guest arrivals, departures, and...
-
Duty Manager
5 months ago
Melbourne, Australia Frontline Recruitment Full time**Duty Manager** **Melbourne CBD** **$70-$75K + Super** As the Duty Manager you will play a crucial role in supporting the daily operation of this well known South East Asian restaurant, ensuring exceptional customer experiences, and leading a dedicated team. This position offers the opportunity to immerse yourself in Melbourne's dynamic culinary scene...
-
Duty Manager
1 day ago
Melbourne, Victoria, Australia Hyatt Corporation Full timeAbout the RoleThe Duty Manager is responsible for overseeing the operations of the hotel's Front Office, ensuring that all activities are carried out in accordance with Hyatt's established brand standards. This includes efficiently processing the allocation and check-in of arrival guests, receiving payments, posting transactions, and checking departing...
