Luxury Retail Manager

14 hours ago


Melbourne Airport, Australia Lotte Duty Free Full time

About Lotte Duty Free:

Lotte Duty Free is a global retailer operating in 11 international locations, including Australia, USA, Japan, Korea, New Zealand, Thailand and Vietnam. We hold the title of the world's third largest duty free retailer with 20 duty free stores across these locations.

Our company provides an exclusive shopping experience for our customers, showcasing the world's most exclusive luxury beauty, fragrance and cosmetic brands. As we continue to grow, we are seeking exceptional individuals to join our team as Tour Group Administrators.

Job Overview:

The successful candidate will be responsible for administering tour groups, managing bookings, planning itineraries and ensuring seamless communication with store staff and tour leaders. This role requires strong customer service skills, fluency in English and Mandarin, and the ability to work well under pressure.

Key Responsibilities:

  • Manage tour group registrations and documentation
  • Maintain close liaison with Tour Group Manager and management team
  • Monitor and track uncollected commissions
  • Prepare check requisitions for tour groups
  • Ensure compliance with airport security procedures and health and safety regulations
  • Assist with sales initiatives and promotional activities

Requirements:

  • Demonstrable experience in customer service and administration
  • Fluency in English and Mandarin (written and verbal)
  • Able to work in a fast-paced environment and meet deadlines
  • Strong numerical skills and attention to detail
  • Ability to communicate effectively with team members and tour leaders

What We Offer:

In addition to a competitive salary of $55,000 - $65,000 per annum, you will have access to our employee benefits program, including discounts on luxury products and pop-up sales events. Our company culture values teamwork and professional development, making this an excellent opportunity to grow your career in the luxury retail industry.



  • Perth Airport, Australia Frontline Retail WA Full time

    About UsFrontline Retail WA is a leading luxury travel retailer based in Perth Airport.We are committed to delivering exceptional shopping experiences for our customers.


  • Brisbane Airport, Australia Frontline Retail Brisbane Full time

    About Frontline Retail Brisbane:We're a leading retail recruitment agency specialising in luxury and attainable luxury brands. Our mission is to connect talented individuals with top-notch retailers, creating successful partnerships that drive business growth.


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Job Title: Luxury Men's Boutique ManagerAbout the Role:The ideal candidate will be instrumental in upholding the brand's legacy of timeless elegance and exceptional service, delivering impeccable customer service and guiding customers in their style choices.Key Responsibilities:Deliver exceptional customer experiences, providing a personalized approach and...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    About EmporiumEmporium is a renowned luxury women's retailer in Melbourne, Australia. Our boutique is the epitome of elegance, offering an exceptional shopping experience for our clientele.About the Role:As a Senior Store Manager, you will provide outstanding customer service, creating a warm and inviting atmosphere for your customers.You will assist...

  • Senior Retail Manager

    4 weeks ago


    Brisbane Airport, Australia Frontline Retail Brisbane Full time

    About the Role:We are seeking an experienced and dynamic Store Manager to lead our team at our brand new Brisbane DFO boutique.As a Store Manager, you will be pivotal in ensuring the store's success, reporting directly to the Area Manager.Your Responsibilities:Champion our brand values and deliver outstanding customer experiences.Cultivate lasting...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    About the RoleWe are seeking an experienced Luxury Women's Retail Store Director to lead our dynamic team at Frontline Retail Melbourne.Your primary responsibility will be to provide exceptional customer service, creating a warm and inviting atmosphere for our clientele. You will assist customers in finding the perfect pieces, offering styling advice and...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Senior Luxury Store ManagerFrontline Retail Melbourne is seeking a highly experienced Senior Luxury Store Manager to lead our dynamic team at the Emporium Boutique. This is a rare opportunity to join a renowned luxury women's retailer and take your career to the next level.About the Role:Provide exceptional customer service, creating a warm and inviting...


  • Melbourne Airport, Australia Lotte Duty Free Full time

    We are seeking an experienced Luxury Retail Sales Specialist to join our team at Lotte Duty Free. This is a unique opportunity to work with a global retailer, showcasing exclusive luxury beauty, fragrance, and cosmetic brands.About UsLotte Duty Free is a world-renowned retailer, operating 20 duty-free stores across 11 international airports. With a strong...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Vintage Boutique Manager Role at Frontline Retail MelbourneAbout the Position:We are seeking an experienced and self-motivated Store Manager to lead our unique Vintage Boutique in Melbourne Central. The ideal candidate will have a strong passion for Vintage Glamour and excellent brand knowledge.Key Responsibilities:Driving sales growth through exceptional...


  • Brisbane Airport, Australia Frontline Retail Brisbane Full time

    Store Manager Opportunity at Frontline Retail BrisbaneWe are seeking an experienced and dynamic Store Manager to lead our boutique at the Brisbane DFO. As a leading luxury brand, we pride ourselves on delivering exceptional customer experiences and exceeding sales targets.About Us:Our company has a rich legacy of over a century in the fashion and jewellery...


  • Melbourne Airport, Australia Lotte Duty Free Full time

    We are seeking a highly motivated and experienced Luxury Retail Sales Associate to join our team at Lotte Duty Free.Company OverviewLotte Duty Free is a leading retailer in the duty-free industry, with a presence in 11 international airports across seven locations. Our stores offer an exclusive shopping experience, showcasing a wide range of luxury beauty,...

  • Luxury Retail Manager

    4 weeks ago


    Perth Airport, Australia Frontline Retail WA Full time

    We are seeking a seasoned retail professional to lead our team in delivering exceptional shopping experiences within duty-free at Perth Airport.Key Responsibilities:Our ideal candidate will oversee a wide range of products, from beauty to technology, and ensure seamless operations. As a retail leader, your responsibilities will include:Guiding and inspiring...

  • Luxury Sales Expert

    2 weeks ago


    Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Sales Consultant roles at Frontline Retail Melbourne's Collins St boutique offer a chance to deliver exceptional customer experiences and drive sales growth.As a Sales Consultant, you will serve as a brand ambassador for the esteemed luxury menswear retailer. Your primary responsibility will be to foster long-term relationships with discerning clients,...


  • Melbourne, Victoria, Australia Luxury Escapes Full time

    Luxury Escapes Content Developer RoleLuxury Escapes is a leading travel company that offers curated luxury escapes. We are seeking an experienced Content Developer to join our talented studio in Southbank.Key ResponsibilitiesThe successful candidate will be responsible for creating high-quality content that showcases our luxury travel products. This will...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    **Women's Luxury Boutique Manager Opportunity at Frontline Retail Melbourne**Company Overview:Frontline Retail Melbourne is a renowned luxury women's retailer, seeking an experienced Store Manager to lead our dynamic team at the Emporium Boutique. This prestigious store embodies elegance, and we aim to provide outstanding customer service, creating a warm...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Emporium Boutique Store ManagerWe are seeking an experienced Senior Store Manager to lead our dynamic team at the Emporium Boutique, a renowned luxury women's retailer in Melbourne.About the Role:Provide exceptional customer service, creating a warm and inviting atmosphere for clients.Assist customers in finding perfect pieces, offering styling advice and...


  • Melbourne, Victoria, Australia Luxury Escapes Full time

    Job OverviewLuxury Escapes is a leading provider of travel experiences, and we are seeking a highly skilled Business Development Manager to drive the growth of our wholesale business.About the RoleWe are looking for an experienced professional who can develop and execute a strategy to increase sales through Agent Hub, our online platform for travel agents....


  • Brisbane Airport, Australia Frontline Retail Brisbane Full time

    Job Title: Boutique Store ManagerWe are seeking a dynamic and experienced Store Manager to lead our team at our brand new Brisbane DFO boutique. Reporting directly to the Area Manager, your responsibilities include:Championing our brand values and delivering outstanding customer experiences.Cultivating lasting relationships with new and existing...


  • Melbourne Airport, Australia Melbourne Airport Full time

    About the RoleWe are seeking a highly skilled and experienced Luxury Retail Sales Professional to join our team at Melbourne Airport. As a key member of our boutique, you will be responsible for delivering exceptional sales and customer service experience to our discerning clients.Job DescriptionThe successful candidate will have a proven track record in...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Luxury Retail OpportunityFrontline Retail Melbourne is seeking an exceptional Sales Consultant to join their esteemed Collins St boutique in the heart of Melbourne's CBD.As a Sales Consultant, you will embody the brand's values and provide an unparalleled customer service experience, fostering sales growth and cultivating a loyal clientele.Key...