Senior Revenue Officer

2 months ago

Melbourne, Australia Perigon Group Full time

Position: Senior Revenue Officer
Key Relationships: Revenue Officers, Ratepayers, Debt Collection Agencies, Government Agencies
Role Overview:
This role involves overseeing the day-to-day functions related to Special Rates & Charges, Waste Management, Pension Concessions, and Supplementary Rates, ensuring accuracy and timeliness in all processes.
Key Responsibilities:

  • Service Delivery:
    • Authorize Land Information Certificates.
    • Supervise the Special Rate & Charge processes, including new scheme creation, account processing, and overdue payment collections.
    • Oversee Direct Debit payment processes and maintain a database of payment methods.
    • Manage Pension Concession processes and Waste Management revenue operations.
  • Systems and Processes:
    • Handle Supplementary Rate processes and quarterly pension concession claims.
    • Conduct annual pension concession verification and ensure accurate payment arrangements.
  • People Management:
    • Guide Revenue Officers on complex issues and correspondence.
    • Assist with annual reporting, software testing, and staff training.
    • Act as Senior Revenue Officer in their absence and perform additional duties as required.

Candidate Profile:

  • Proficient in Local Government Corporate Revenue and Financial software applications. Knowledge of relevant local government legislation is a plus.
  • Strong numeracy, literacy, and written communication skills.
  • High commitment to customer service with excellent organizational skills and experience in staff supervision.

Expectations:

  • Demonstrate leadership and model organizational values.
  • Deliver consistent, customer-focused service and maintain a safe, healthy workplace.
  • Adhere to organizational codes of conduct and be flexible in a dynamic environment.

Requirements:

  • Experience in a Local Government Revenue office is highly regarded.
  • Proven supervisory experience with strong organizational and communication skills.
  • Progress towards an Accounting qualification is advantageous.

If you are a dedicated professional with a strong background in revenue management and a commitment to excellence, we encourage you to apply.

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