Revenue Officer

3 months ago

Melbourne, Australia The Royal Melbourne Hospital Full time

Location: Melbourne | Parkville

Job type: Ongoing - Full Time

Organisation: The Royal Melbourne Hospital

**Salary**: $71,000 - $76,000

Occupation: Health and Allied Health

Reference: 1700

**Revenue Officer**

**Royal Melbourne Hospital**
- Permanent Full Time (1 EFT).
- Flexible work environment, with work from home options.
- Great Staff Benefits 5 Weeks Annual Leave, salary packaging benefits & Monthly ADO.

We're seeking a dedicated and results-oriented Revenue Officer to join our dynamic team. In this role, you'll play a crucial part in ensuring the smooth operation of our revenue cycle by raising and collecting patient fees.

**Your new role**

Reporting to the Operations Manager - Revenue Services, the Revenue Officer is responsible for raising all patient accounts with a focus on private and compensable patients. Your day to day will include:

- Accurately generating and collecting patient accounts.
- Managing aged trial balances and rejections from Medicare and Private Health funds.
- Collaborating with internal and external stakeholders.
- Implementing effective strategies to support revenue growth and maximise debtor recovery for RMH.
- Providing exceptional customer service to patients and staff.

**About you**
- An adaptable, and collaborative individual who thrives in a fast-paced, ever-changing environment.
- Team player, who is willing to continuously improve and challenge the current state.
- Willing to contribute to a positive workplace environment and culture, whereby staff are encouraged to innovate, develop and contribute to the overall sucess of the RMH.
- Ability to analyse and problem solve when interpreting data.
- High level interpersonal and communication skills, including a proven capacity to build and maintain effective and productive relationships with a wide range of internal and external groups.
- A keen eye for detail and accuracy.
- Experience in hospital billing and debt collection.
- A passion for providing exceptional customer service.
- A positive, can-do attitude.

**Benefits of Working at RMH**:
Join a team that is committed to improving and advancing work practices every day. Enjoy the following benefits:

- A supportive and collaborative work environment.
- Opportunities for professional development and growth.
- Be part of a leading healthcare organisation.
- Modern, state of the art offices.
- 5 Weeks Annual Leave, salary packaging benefits & Monthly ADO.

For a full Position Description, please click APPLY.

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