ServiceNow Specialist Lead
4 weeks ago
Job Requisition ID: 36216
Choice and flexibility on where, when and how you work Recognition culture to celebrate milestones and discounts at hundreds of retailers Salary packaging – to suit your personal and financial circumstancesFor more than two decades, organisations around the world have been using shared services and outsourcing to improve service delivery and reduce costs within defined parts of their businesses. Now, leading organisations have/ are taking the next step to a business process as a service model
What will your typical day look like?
In this role, you will lead and manage the ongoing support, maintenance, and optimisation of ServiceNow solutions for our clients, ensuring they meet business requirements and deliver continuous value.
You will be the technical lead across several engagements with key responsibilities across:
Technical Expertise: Provide technical guidance and best practices for maintaining and optimising ServiceNow solutions. Ensure the quality and performance of ServiceNow applications during the operational phase. Troubleshoot and resolve complex technical issues promptly. Client Engagement: Act as the primary technical point of contact for clients. Understand client requirements and translate them into actionable support and maintenance plans. Build strong relationships with clients and stakeholders, ensuring high levels of satisfaction. Leadership & Management: Lead and mentor a team of ServiceNow developers and support consultants. Oversee managed services delivery and ensure alignment with client expectations. Foster a collaborative and high-performance team environment. Continuous Improvement: Stay updated on the latest ServiceNow features and industry trends. Identify opportunities for process improvements and innovation in managed services. Drive the adoption of new tools and methodologies to enhance service delivery.You will also assist with practice and business development activities including ServiceNow solution development and proposal development..
About the team
ETP As A Service/Operate Offering has a vision to be the premium partner of choice for operate to transformation BPaaS. We are dedicated to deliver innovative, productive, and sustainable operations through the intelligent use of technology and people thereby helping our clients to achieve their business objectives. Our team consists of highly skilled professionals who are passionate about delivering exceptional results and exceeding client expectations.
Enough about us, let’s talk about you.
You are someone with:
-
Senior ServiceNow Solution Developer
1 week ago
Melbourne, Victoria, Australia Servicenow Full timeWe are seeking a highly skilled and experienced ServiceNow Technical Architect to lead the design and development of complex solutions and integrations between ServiceNow and other enterprise platforms. This includes CRM, ERP, Telephony, and other IT systems.The ideal candidate will have certifications in Salesforce (e.g., Service Cloud Consultant,...
-
Enterprise ServiceNow Transformation Lead
3 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeAbout the RoleWe are seeking a highly skilled Enterprise ServiceNow Transformation Lead to join our client in Abu Dhabi. As a key member of their team, you will be responsible for architecting and implementing large-scale ServiceNow solutions that drive business transformation.This is an exciting opportunity to lead a transformation project with a top-tier...
-
ServiceNow Implementation Lead
2 weeks ago
Melbourne, Victoria, Australia Thirdera Full timeAt Thirdera, we're looking for a skilled ServiceNow Implementation Lead to join our team in Melbourne.We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience.About the RoleThis is an exciting opportunity to lead our ServiceNow implementation and integration development efforts. As a key member of our team, you will be...
-
ServiceNow Developer and Integration Specialist
4 weeks ago
Melbourne, Victoria, Australia Thirdera Full timeThirdera is a global services provider that utilizes ServiceNow to empower enterprises to unlock their business and customer workflows in the cloud through digitization and automation.You will be based in Melbourne.Our MissionAs a ServiceNow Developer and Integration Specialist, you will lead our ServiceNow implementation and integration development efforts...
-
Associate Specialist Solutions Consultant
6 months ago
Melbourne, Australia ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
ServiceNow Specialist Lead
4 weeks ago
Melbourne, Australia Deloitte Full timeJob Requisition ID: 36216 Choice and flexibility on where, when and how you work Recognition culture to celebrate milestones and discounts at hundreds of retailers Salary packaging – to suit your personal and financial circumstances For more than two decades, organisations around the world have been using shared services and outsourcing...
-
Senior Consultant
1 month ago
Melbourne, Victoria, Australia Fujitsu Full timeAbout UsFujitsu, a global leader in technology and business solutions, utilizes technology to create happier lives. We are dedicated to transforming organizations and the world around us through innovation and expertise.About the RoleThe Senior Consultant - ServiceNow Lead is accountable for delivering innovative and cost-effective solutions to clients,...
-
Servicenow Technical Lead
2 months ago
Melbourne, Australia Australian Unity Full time**Join us and let’s make a bigger difference together.** Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to **Help People to Thrive**. It’s an exciting time to...
-
Digital Transformation Lead
3 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeEmbark on a transformative journey with Michael Page as a Digital Transformation Lead - ServiceNow Expert in Abu Dhabi.About the RoleWe are seeking an exceptional individual to lead our ServiceNow implementation, leveraging their expertise to drive digital transformation across the organization.Job DescriptionAnalyse complex business objectives and translate...
-
Enterprise Account Executive
6 months ago
Melbourne, Australia ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Technical Expert Solutions Lead
3 weeks ago
Melbourne, Victoria, Australia ServiceNow Full timeJob Title: Technical Expert Solutions Lead - Financial ServicesSalary: $120,000 - $180,000 per annumAbout the Role:We are seeking a highly skilled Technical Expert Solutions Lead to join our team in the financial services industry. As a key member of our sales team, you will be responsible for providing technical sales expertise and partnering with customers...
-
IT ServiceNow Transformation Specialist
3 weeks ago
Melbourne, Victoria, Australia Michael Page Full timeRole OverviewThis is an exciting opportunity to lead a transformation project with a top-tier entity in Abu Dhabi.About Our ClientOur client is a large, exciting business undergoing a significant transformation.Job DescriptionAnalyze and translate business and technical requirements into architectural blueprints that address complex business...
-
Solution Sales Representative
6 months ago
Melbourne, Australia ServiceNow Full time**Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...
-
Tech Lead-servicenow
6 months ago
Melbourne, Australia Resource Corner Full timeSkills **Agile Delivery Management** Description **We are seeking a talented and experienced ServiceNOW Developer to join our dynamic team, with atleast 7 to 12 years of overall experience.** **ITSM Lead with knowledge on products such as ServiceNOW with development and support knowledge on the following.** Pay: $106,949.79 - $140,458.00 per...
-
ServiceNow Expert
3 weeks ago
Melbourne, Victoria, Australia Thirdera Full timeTransform Customer Experience with ServiceNowThirdera is seeking a highly skilled ServiceNow expert to join our team in Melbourne. As a leading global services provider, we harness the power of ServiceNow to help enterprises unlock their business and customer workflows in the cloud through digitization and automation.As a key member of our team, you will be...
-
Platform Lead
4 months ago
Melbourne, Australia Department of Education Full timeLocation: Melbourne | CBD Job type: Full time Organisation: Department of Education **Salary**: $134,593 - $180,115 Occupation: Technology Reference: VG/DE/FPIS/20004058A This role involves overseeing the implementation, configuration, and optimisation of projects on ServiceNow to meet the department's business needs and drive operational efficiency....
-
Innovative ServiceNow Solutions Specialist
3 weeks ago
Melbourne, Victoria, Australia Fujitsu Full timeAbout the RoleWe are seeking a highly skilled and experienced Senior Consultant - ServiceNow to join our team in Melbourne, Australia.This is a fantastic opportunity for an innovative professional to deliver cutting-edge solutions using ServiceNow platforms. As a Senior Consultant, you will work closely with our clients to understand their needs and provide...
-
IT ServiceNow Specialist
4 weeks ago
Melbourne, Victoria, Australia Zone IT Solutions Full timeWe are seeking a highly skilled Pre-sales ServiceNow Consultant to join our team at Zone IT Solutions.About the RoleThe successful candidate will have prior experience in a pre-sales or technical consulting role, with a strong understanding of the ServiceNow platform and its various modules.Key ResponsibilitiesProvide technical expertise and guidance to...
-
GenAI Architect
2 months ago
Melbourne, Australia ServiceNow Full timeJob DescriptionThe TeamThe Customer Outcomes team at ServiceNow works with customers to help them achieve their business outcomes by providing guidance. As part of the Customer Outcomes team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow...
-
Technical ServiceNow Expert
3 weeks ago
Melbourne, Victoria, Australia Thirdera Full timeThirdera is a global services provider that utilizes ServiceNow to empower enterprises to unlock their business and customer workflows in the cloud through digitization and automation.We are seeking a confident, humble, and curious ServiceNow leader and developer who has experience implementing ServiceNow solutions. You will enable anyone in our client...