Receptionist & Facilities Administrator

1 month ago

Melbourne, Australia iSelect Ltd Full time

About us:

At iSelect, we’re passionate about making Australians’ lives easier by saving them time, money, and effort. When it comes to big things, like health cover, car insurance or energy providers, we take on the hard work to make it easier – giving our customers back precious time so they can do more of what they love. With over 20 years’ experience, we are a one-stop destination for comparison and purchasing across insurance, utilities and personal finance products. We compare a wide range of brands and our trained comparison experts help customers to compare, select and save more, putting them in control. 

We provide consumers with the convenience of an online comparison and the benefit of telephone-based advice and sales across many product areas such as Health Insurance, Car Insurance, Energy, Home Loans, Broadband, and Life Insurance. Our intuitive technology and trained comparison experts help our customers to confidently choose the most suitable product from those available from our range of providers. We operate in a growth-orientated, agile, and progressive environment that fosters innovation and rewards success. Our team members have high levels of empowerment and accountability, which are underpinned by a pragmatic, down-to-earth and relatable approach. 

What you do:

The Receptionist plays a key role in supporting the business, and providing facilities support, advice and an excellent staff and visitor experience. The role of the Receptionist is to provide effective and efficient front desk service, including but not limited to greeting and checking visitors in, providing administrative support to enable the Facilities department to function effectively and efficiently, monitoring the Facilities Help Desk and attending and resolving queries as necessary, responding to facility related requirements and liaising with staff and suppliers for any general enquiries. 

What you need:

  • Ability to prioritise workload, to work under pressure with a high level of organisational proficiency and initiative
  • Some experience of providing facilities administrative support in a busy organisation
  • Previous experience in similar professional Receptionist & Facilities Administrator role
  • Proficient with Microsoft Office Suite
  • Excellent interpersonal skills and the ability to communicate effectively both verbally and written
  • Ability to work effectively as part of a team 

 What's in it for you: 

  • Professional Development – We encourage ongoing learning and development with free access to the full Linkedin Learning Library, our own in-house learning Academy and regularly run initiatives such as our relationship with ‘Juno Adaptive Leaders Program’ which enable you to continually upskill  
  • Recharge Days – For the times when you just need to take a break, we offer three extra days to use at your discretion (yes, in addition to your 20 days Annual Leave 
  • Referral Bonus – Earn yourself an extra $1500 by referring another superstar to join our team 
  • Salary packaging – we can help you to maximise your salary with options such as novated leasing. 
  • Paid Parental Leave (for both primary & secondary caregiver) and a Return to Work Bonus for when you’re ready to come back. 
  • Wellbeing Centre – Our online platform which provides education, support and tools to help you live a healthier and happier life – find online yoga, cardio & boxing classes, healthy recipes and meditation & mindfulness tools. 
  • Employee Assistance Program – Free access to qualified psychologists and coaches who can assist you with the demands of work and home life. 
  • Rewards Platform – A simple way of saving money for you and your family by offering you instant discounts and cashback at hundreds of retailers. Earn and redeem points while you spend 
  • Annual iStar trip – We love to reward and recognize our employees, whether you’ve gone above and beyond or consistently upheld our Values of ‘Being Brave’, ‘Keeping it real’, ‘Celebrate’ and ‘Have Heart’. Last year our award winners went to Queenstown in New Zealand  

What’s next:

  • We genuinely appreciate the time and effort you have taken to apply and you will hear back from us regarding your application
  • We can be flexible with interview times, and these will be conducted over MS teams virtually
  • Don’t hesitate to reach out to our friendly Recruitment Team if you would like to find out more about the role careers@iselect.com.au 
  • Please note all applicants must have full working rights and will need to complete full background checks including Police Checks

iSelect recognises the value of an inclusive and diverse work environment. We believe everyone deserves the same opportunities in life, regardless of gender or identity, sexual orientation, race, ethnicity, religion, disability, or age. We actively encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email careers@iselect.com.au

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