Senior Capacity and Capability Advisor

1 month ago

Burwood East, Australia Country Fire Authority Full time
About this role Located at CFA Headquarters, Burwood East Full time, Ongoing PTA 5 $, pa (plus 11.5% superannuation)

The CFA are proud of the work we do, protecting lives and property, 24 hours a day, 7 days a week.

With over 51, volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experience and backgrounds, recognising the unique value they bring to CFA.

Want to read more about the Country Fire Authority (CFA) click . 

About the Role

The Senior Engagement Advisor will design and implement training programs to support state-wide community education by CFA members. They will oversee the Community Engagement Capability Framework, ensuring frontline members are trained for community safety work, in collaboration with regional teams. The role also co-develops and coordinates statewide forums and training to enhance CFA members' community engagement skills. Positioned in the Fire Risk, Research and Community Preparedness department, this role partners with other CFA departments to deliver capability-building initiatives.

Key responsibilities of the role will include the following:

  • Develop and implement training and capability initiatives to improve CFA members' community engagement, in collaboration with regional teams and headquarters.
  • Facilitate partnerships with stakeholders and raise awareness of community engagement.
  • Identify and support professional development opportunities for staff and brigades.
  • Contribute to policy and program development, manage budgets and report on progress.
  • Prepare reports and presentations for senior management, the CFA Board and committees.

About You

Our ideal candidate will be able to demonstrate the following:

  • Relevant experience that supports the role, including community engagement and/or facilitation, training design and delivery.
  • A relevant Tertiary qualification or a Certificate IV in Training and Assessment, is desirable
  • Demonstrated experience working with stakeholders to address complex issues through consultation and collaboration.
  • Demonstrated skills and experience in designing, developing and delivering effective and accessible training programs, face to face and online.
  • Demonstrated ability to build strong relationships with internal and external stakeholders and to represent CFA at external forums.
  • Demonstrated ability to collate, analyse and report on information to inform program planning and delivery.
  • Demonstrated project management capability, with a proven ability to effectively lead all aspects of a project from start to finish.
  • Excellent interpersonal and facilitation skills, and commitment to a consultative approach, coupled with strong organisational skills and a demonstrated ability to work autonomously.

Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-Life Balance: Paid parental leave, generous leave provisions
  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

  • Successfully complete a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves.  First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply. 

Applications close: 11:59pm 18 th October

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act .   You can view our Privacy Statement

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