System Analyst
7 months ago
Job Description
Requirements
Experiencein Airline reservation systems (e.g. Navitaire New Skies), Digital systems(B2C/B2B websites, mobile), Distribution systems (GDS/Codeshare/Interline/API),Payment systems (Payment gateways/portals) , and Departure Control Systems(e.g. Navitaire) Excellentanalytical and problem solving skills, with attention to detail Excellenttechnical skills with understanding of software development concepts anddatabases (SQLs) Provenknowledge and experience in providing application and technical support Experiencein IT Service Management (ITIL) framework and methodologies Excellentcommercial understanding, e.g. from business studies or work experience Experiencewith project work and process analysis Goodcommunication skills both written and verbal; Able to communicate to all levelsof the organisation. Demonstratedability to work under pressure Airline(especially low cost carrier) / travel industry experience is beneficial, butnot essential Preferrableskills Knowledge and understanding ofaviation & travel technologiesNew Skies Systems Knowledg Nice tohave skills: Previous Service Desk or L1/L2support experience
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