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Change Analyst

2 months ago

Darwin City, Australia Cloudstreet Consulting Full time
Job Description

Length of Contract: 6 months + possibility of renewal
Location: Darwin, NT

Scope of Works

The Change Analyst will work across a major digital transformation portfolio of projects on behalf of our government client,the Northern Territory Police (NTP), including the National Firearms Register Project and Electronic Rostering System.

This role will focus on analysing and working collaboratively with technical and sworn program resources to meet the Northern Territory Police (NTP) business requirements within the constraints of the solution and program parameters. The Change Analyst also assists with the design, development, testing and implementation of new business processes to ensure that the NTP continues to meet legislative obligations and complies with standards, policies and procedures.


Key Duties and Responsibilities

  • Engage with business stakeholders within and external to the NTP and elicit their requirements.
  • Actively listen to staff, colleagues, clients and stakeholders. Involve others and recognise their contributions. Consult and share information and ensure others are kept informed of issues. Work collaboratively and operate as an effective team member.
  • Collaborate with other program team members to identify and manage change and improvement opportunities, in accordance with best practice change management policies and procedures.
  • Provide expert advice, guidance and support to NTP and DPS executive and program/project leads and managers, to plan and manage resource requirements through procurement and/or recruitment in line with program/project deliverables and priorities.
  • Co-design and delivery of stakeholder engagement events and people change support services (examples: roadshows, information sessions and webinars, pre and post go live people support services)
  • Provide timely, accurate feedback and mitigation advice on risks and barriers that may affect the change process.
  • Deliver reliable work progress status updates using established program process, tools and templates.


Requirements

Essential Skills and Experience

  • 2+ years' experience as a Change Analyst (or similar role).
  • Previous experience delivering complex business change in a large digital transformational program. Ability to support and deliver an enhanced colleague, customer, and operational experience in a fast paced and dynamic environment.
  • Ability to apply change management principles, techniques and tools.
  • Experienced in business readiness and communication strategies.
  • Strong engagement and stakeholder management skills.
  • Identify delivery risks and develop aligned risk mitigation tactics.


Desirable Skills and Experience


  • Experience in delivering professional learning, training or upskilling others in relation to computer based information or new ways of working.
  • Relevant tertiary qualifications and/or recent experience in related Project Management, change management or IT.


Personal Qualities required of Candidate(s)


  • High level social and written skills with ability to effectively communicate with team members and stakeholders.
  • Ability to work in a large team environment with members of diverse cultures and backgrounds.
  • Self-starter with high personal drive and a positive attitude.
  • Disciplined and accountable for supporting and maintaining work products.
  • Behaves in a respectful and professional manner, maintaining high integrity and transparency when delivering work.
  • Excellent problem solver and critical thinker.
  • Promotes teamwork and collaboration by engaging stakeholders and team members.
  • Services Personnel are also expected to abide (and confirm they will) by the DCDD Corporate Values of Honesty, Professional, Respectful, Accountable and Innovative.


Benefits
With a decade-long presence in Darwin, Northern Territory, Cloudstreet Consulting takes great pride in our commitment to valuing both our staff and clients as individuals with unique needs, aspirations, and talents. This approach has fostered a collaborative atmosphere that cultivates unwavering loyalty from both our clientele and our team members. We prioritize integrity, equity, and loyalty in our interactions with staff, ensuring they have ample opportunities to leverage and enhance their skills, thereby advancing their careers within the IT industry.

Benefits Include:
  • Negotiable salary commensurate with experience
  • High likelihood of contract extension
  • Salary sacrifice options available
  • Relocation assistance provided
  • Advanced payment options
  • Exceptional opportunity to collaborate with the Northern Territory Government in the stunning Top End region.