IT Business Analyst

1 month ago

Darwin City, Australia Careerone Partner Network Full time

About Us

As an ICT managed services provider located in Darwin, Northern Territory, we’ve been in operation now for 10+ years. We architect and develop innovative solution for diverse technology environment, and bring enterprise-grade solutions to business of all sizes. We understand our clients are seeking assurance that we can offer designs that match their business needs, not out-of-the-box, one-size-fits-all solutions. We grew by word of mouth and reputation which lead to us attracting much larger clients and more complex IT environments.

Job Overview

As an ICT Business Analyst, you will work closely with users and stakeholders to gather, analyse, and document business requirements. Your primary responsibility will be to translate these requirements into effective system, network and software solutions that align with best practices and deliver optimal business outcomes.

What You’ll Do

  • Writing clear requirements specifications that can be easily translated into technical languages after communicating with the demand side.
  • Clearly articulating business requirements and business process flows for programmes of work, and preparing business analysis documentation.
  • Analyzing the business processes that are impacted by the processes to identify the inefficiencies, and recommend new approaches.
  • Participating in the test plan and execution to evaluate the feasibility of finished product to ensure it meet the users’ needs.
  • Working with the IT team to promote understanding of the need for changes, refinement, providing detail where needed in the development lifecycle.
  • Liaising among business stakeholders, development team members, the third parties, clients and others as required to provide timely support for the delivery of IT solutions.

Essential Knowledge and Skills

  • Experience using business tools such as Jira, Agile, and Power BI, for task planning, tracking, and documentation needs.
  • Experience with software development methodologies or models designed to enhance or develop software or customized products.
  • Experience documenting business and user requirements, and sizing estimates, etc.
  • Excellent oral and written communication skills, and outstanding analytical skills and attention to detail.
  • Five years of experiences in similar role.
  • Bachelor’s degree or higher.

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