Roadside Patrol

2 months ago

Joondalup, Australia RAC of WA Full time

Are you a skilled and enthusiastic automotive mechanic eager to showcase your talents while delivering exceptional service to motorists in need? RAC WA is seeking dedicated, customer-focused Roadside Patrol Mechanic's to join our dynamic team in Southern Perth.

The position:

Operating on a flexible rotating shift roster between the hours of 6:00am and 11.30pm from Monday to Sunday, the main duties are:

  • Respond to roadside assistance events, providing on-the-spot mechanical repairs and assistance to RAC members.
  • Diagnose and troubleshoot a wide range of vehicle breakdowns and mechanical issues efficiently and accurately.
  • Utilize your technical expertise to perform minor repairs and adjustments, including battery replacements, tyre changes, and jump-starts.
  • Deliver excellent customer service, ensuring members' safety and satisfaction during stressful situations.
  • Coordinate and liaise with additional resources when required, such as towing services or other specialized assistance.
  • Maintain comprehensive and up-to-date records of services provided, adhering to RAC's procedures and guidelines.

In this role you will be required to start your day from a designated location.

What are we looking for?

You will have:

  • Experience as an automotive mechanic, with a strong background in diagnosing and repairing various vehicle makes and models
  • Relevant trade qualification in automotive mechanics or similar field.
  • Exceptional problem-solving skills and the ability to think quickly on your feet.
  • Excellent communication and interpersonal skills to interact effectively with members and colleagues
  • Qualified Automotive Technician
  • Motor Vehicle Repairers Licence for Light vehicle repairs is mandatory.
  • Valid driver's license with a clean driving record.
  • A customer-centric mindset and a passion for assisting others during challenging situations.

What can we offer you?

  • Be part of a purpose led organisation that gives back to the WA community
  • Competitive salary and benefits package.
  • Opportunity for professional growth and career advancement within RAC WA.
  • Work with a supportive team in a dynamic and rewarding environment.
  • Access to ongoing training and development programs.
  • Company-provided fully equipped and serviced vehicle
  • Member Benefits: Free Roadside Assistance and discounts on RAC products and services including Holiday Parks & Resorts, Security, Finance, Auto Services and Insurance
  • Established Community Volunteering program

How to Apply:

If you're ready to take on this exciting opportunity as a Roadside Patrol Mechanic with RAC WA, please submit your up-to-date resume and a cover letter detailing your relevant experience and why you'd be a valuable addition to our team. Applications can be submitted via our online portal by clicking APPLY NOW.

Please note: We encourage you to apply as soon as possible, as RAC reserves the right to close this vacancy without notice. If you wish to discuss the position, please contact Lorretta Jackson (Talent Acquisition Partner) via 9436 4356 or lorretta.jackson@rac.com.au

Supporting Diversity & Inclusion

RAC is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at the time of application or contact for assistance through the recruitment process.

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