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Concierge Casual Team member

4 months ago

Perth, Australia Scentre Group Full time
Your opportunity

As a Casual Concierge Attendant at Westfield Innaloo,  your focus is to ensure our customers enjoy a positive and memorable experience whilst visiting our Living Centres. You will work across multiple teams including concierge and centre management.

Day to day, you will:

  • Deliver the ultimate customer experience within the centre
  • Be well presented, confident & self-motivated with exceptional people skills 
  • Ensure all enquires are attended to in a professional and timely manner and escalated when required
  • Being empowered to rectify and resolve customer issues that may arise while on shift. 
  • Providing assistance, directions, and information to customers in a busy retail environment 

What will set you apart from the rest?

You’ll be a passionate, innovative, and customer-obsessed superstar, who enjoys working in a high performing culture. You’ll be able to demonstrate:

  • Previous work experience in a customer-facing role
  • An energetic people person who enjoys interacting with customers and an ability to achieve a level of service that consistently meets and exceeds the expectations of our customers
  • An ability to work both independently and as part of a team
  • Adequate flexibility and availability to work across a 7-day week (Monday-Sunday) including Public Holidays.

All successful candidates will be required to complete a video interview and need to be comfortable to walk up to 5,000 steps per shift and feel at ease on their feet for up to 8 hours. We will be using email as the primary method of communication; please ensure you check your emails regularly to monitor the progress of your application.

What sets us apart from the rest?

  • Diverse career paths across our vertically integrated business
  • Ability to innovate in a Company that not only encourages it but will facilitate it