Concierge

6 days ago

Perth, Australia JLL Full time

JLL supports the Whole You, personally and professionally.

**How We support the Whole You**:
Our benefits are a good reason to come to JLL.
We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

**Benefits to eligible employees, include**:
Employee assistance programme
Access to a range of well-being schemes and discounts
Guaranteed superannuation contributions
12 weeks paid parental leave for Primary Carer’s after 12 months of service
Flexible Work Arrangements may be available

**Location**: Perth

What this job involves
You'll be our future concierge member and take pride in your career.
You'll have great people skills, fantastic communication, be customer-service focused, and able to have a laugh in our vibrant culture.
You want the opportunity to become more than just a standard team member because you know that you can deliver much more. If you're looking for the next step in your career, JLL is the perfect professional home.

**What this opportunity involves**:
As a Concierge team member, you will play a pivotal role in providing authentic and first-class service that bonds the relationship between JLL, our client and customers.
As the first point of contact, you are responsible for welcoming customers and visitors with genuine first-class hospitality and thoughtful services.
You’ll be based at Central Park, Perth’s most prestigious and renowned office tower, which has recently been refurbished. You’ll be one of a team of 4 Concierges, maintaining smooth operations by providing client, visitor, and administrative support, as well as completing tasks to the highest standards.

**Duties include**:
Providing a unique welcoming experience for all guests, customers and visitors
Handle internal & external calls and correspondence.
Be the go-to specialist for all customer & guest enquiries
Set up and break down of meeting rooms and events
Assist in organising and coordinating events and orientations
Food and beverage co-ordination
Conference Centre IT set up

The role is part time Monday - Friday on a rotating roster across two shifts, Morning 8am - 1pm and afternoon 1pm - 6pm.
You’ll have some experience working either in a hospitality or customer service delivery role & you’ll bring your strong ‘Customer Service A-Game’ to JLL.
You will be willing to learn and have a ‘can do’ attitude in your approach to take on responsibilities. You will be well-presented and well-spoken, and easily build a good rapport with stakeholders of all levels.
This is an outstanding opportunity to step into a corporate environment and sharpen your professional skills.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

**What you can expect from us**:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you...
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Personalized benefits that support personal well-bein

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