Service Coordinator

1 month ago


Heidelberg, Australia Aveo Full time

Role overview

Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine retirement living for senior Australians.

The Opportunity

A rewarding opportunity exists for a dedicated Service Coordinator to join our team and support Streeton Park Retirement Living located in Heidelberg. In this role, you will be a true 'all-rounder' within the village, providing service to residents and responding to any incidents & queries. You'll be a friendly and reliable team member that enjoys a high level of customer/resident interaction. Our retirement villages are always full of excitement & activities so you will work across the entire community completing different tasks to ensure the operational needs of the village are met. As we roster our communities 24/7, we are looking for someone with flexible work arrangements who can be available to stay in our village overnight and attend to the needs of the community 

This is a casual position, with sleepover shifts.

What we offer

  • $33.96/hr including casual loading + relevant Aged Care Award entitlements including penalty rates, overtime and allowances + superannuation
  • Employee Referral Program and Employee Assistance Program
  • Discounts to Health Insurance and Retail & Leisure partner providers
  • Opportunities for further career progression (develop into an Admin Assistant or Assistant Community Manager and more)
  • Be part of a friendly and supportive team in a caring retirement living community
  • Sleepover accommodation, allowance and amenities provided (if you stay overnight) 

You will

  • Provide support and coverage to our cafe & kitchen staff to ensure a smooth lunch and/or dinner service 
  • Provide general admin and concierge services to residents and assist with any resident requests 
  • Be the first responder to any village issues that arise including emergency calls, safety & security issues and providing first aid where needed
  • Coordinate fun, social and inclusive activities for the residents 
  • Complete general domestic cleaning of apartments or common areas
  • Be flexible with rostering and shift arrangements as we staff our communities 24 hours a day

What you will bring

  • Experience in any customer-facing roles highly desired (e.g. hospitality, retail, aged care, cleaning or administration)
  • A warm & friendly personality that has the ability to work autonomously 
  • Current First Aid & CPR Certificate (required or be willing to obtain prior to employment)
  • Current Police Check Certificate (required, but if you do not possess, we can complete for you)
  • Current COVID-19 Vaccinations up-to-date (required)

Who we are

As a leader in retirement living, with 30 years' experience,  Aveo provides the stability and confidence to try new things and keep innovating. Owned by Brookfield Asset Management, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver a seamless experience for our 12,000 residents across 90+ diverse communities nationwide. We're a dedicated group of over 1900 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next?

Apply now and take to first step in Bringing your Passion to life We are ready to welcome you.

Aveo is an Equal Employment Opportunity employer, with a focus on hiring great people regardless of their race, gender identity, nationality, ethnic origin, background, religion, age, or sexual orientation. We treasure skills, expertise, and commitment. Our goal is to attract, develop, motivate, reward, and retain the best talent in the industry. Diversity is essential to our success; we are committed to building an inclusive workplace where all our people feel comfortable being their authentic selves, and embraced for who they are.


  • Service Coordinator

    1 month ago


    Heidelberg, Victoria, Australia Aveo Full time

    Service Coordinator OpportunityAveo is seeking a dedicated Service Coordinator to join our team at Streeton Park Retirement Living in Heidelberg. As a key member of our community, you will provide exceptional support and coverage to our cafe and kitchen staff, ensuring a smooth lunch and dinner service. You will also provide general admin and concierge...

  • Service Coordinator

    2 days ago


    Heidelberg, Victoria, Australia Aveo Full time

    The Opportunity:Aveo is seeking a dedicated Service Coordinator to support our retirement village in Heidelberg. As a friendly and reliable team member, you will provide service to residents and respond to incidents and queries. You will work across the community, completing different tasks to ensure the operational needs of the village are met.Key...


  • Heidelberg, Victoria, Australia Austin Health Full time

    Austin Health is a leading healthcare provider in Melbourne, seeking an experienced Clinical Services Coordinator to join our team.About the RoleThe Clinical Services Coordinator will work closely with our multidisciplinary team to provide high-quality care to patients and their families. As a key member of our team, you will be responsible for coordinating...

  • Service Coordinator

    1 month ago


    Heidelberg, Australia Aveo Full time

    **Role overview**: Do you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded through the joy of helping others. Together let's redefine...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the OpportunityThe Private Consulting Suites at Mercy Hospital for Women requires an Administrative Service Coordinator to ensure the smooth operation of the office area and provide exceptional patient-centered customer service.This role involves managing practice management software, making appointments, and handling patient inquiries. The successful...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    Established in 1999, Mercy Hospitals Victoria Ltd is a leading healthcare provider delivering high-quality patient care services across Melbourne.Estimated Salary: $85,000 - $100,000 per annumAbout the RoleWe are seeking an experienced Registered Nurse or Registered Nurse/Midwife to join our multidisciplinary team as a Patient Flow Coordinator in Neonatal...


  • Heidelberg, Victoria, Australia Healius Full time

    About the RoleWe are seeking an exceptional individual to join our passionate and engaged team as a Customer Service Coordinator. This role involves providing top-notch customer service through various communication channels.Key Responsibilities:Excellent telephone manner and ability to manage incoming calls in a professional and friendly mannerStrong...


  • Heidelberg, Victoria, Australia Healius Full time

    About HealiusHealius is a leading healthcare provider with a focus on delivering quality patient care.Job OverviewThe Casual Roster Coordinator will play a key role in supporting the pathology services team, ensuring seamless operations and efficient roster management.ResponsibilitiesCoordinate rosters for casual staff to meet operational requirementsEnsure...


  • Heidelberg, Victoria, Australia Austin Health Full time

    Austin Health is a leading healthcare provider in Melbourne, offering a range of tertiary health services, education, and research opportunities.As an Administrative Coordinator for the Language Services Department, you will play a crucial role in supporting patients with limited English proficiency or those who use sign language.Your primary...


  • Heidelberg, Victoria, Australia Austin Health Full time

    About the RoleThis position is responsible for coordinating and directing clinical pharmacy services to the Kidney Transplant Service as part of the Australian Centre for Transplant Excellence and Research (ACTER) at Austin Health. The role will work closely with the Liver Transplant Pharmacist to optimize pharmacy service provision and provide coverage...


  • Heidelberg, Victoria, Australia Austin Health Full time

    About Austin HealthAustin Health is the major provider of tertiary health services, health professional education and research across three campuses in the Northeast of Melbourne. We have a highly engaged, diverse and collaborative workforce that is unified by our goal to help people live healthy and fulfilled lives.Working at Austin HealthWe celebrate,...

  • Transition Coordinator

    6 months ago


    Heidelberg, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across 3 campuses in the northeast of Melbourne and state-wide. Austin Health is world-renowned for its research and specialist work in cancer, liver transplantation, spinal cord injuries, neurology, endocrinology, mental health and rehabilitation. An...


  • Heidelberg, Victoria, Australia Austin Health Full time

    Job OverviewAustin Health is seeking a highly skilled Clinical Pharmacy Service Coordinator to join our team in the Liver Transplant Service. As a key member of our multidisciplinary team, you will be responsible for establishing and directing clinical pharmacy services to ensure high-quality patient care.About YouWe are looking for a pharmacist with...


  • Heidelberg, Victoria, Australia Austin Health Full time

    At Austin Health, we're seeking an experienced Nurse Coordinator to join our dynamic team in Specialist Clinics. This is a newly established role that offers the opportunity to shape and contribute to the growth of our service.A key member of our team, you will work closely with medical units and external healthcare providers to manage clinic capacity,...


  • Heidelberg, Victoria, Australia Healius Full time

    Company Overview:Dorevitch Pathology, a part of the Healius group, is a leading pathology services provider in Australia. We offer a comprehensive range of laboratory testing services to healthcare professionals and patients.About Us:We are committed to delivering high-quality patient care and excellent customer service. Our team of experienced healthcare...


  • Heidelberg, Victoria, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education, and research across three campuses in Melbourne.Job SummaryWe are seeking a skilled Security Officer to join our team at Austin Health. As a key member of our Security Services Department, you will play a vital role in protecting patients, visitors, and staff from...


  • Heidelberg, Victoria, Australia Austin Health Full time

    Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in Melbourne.We are seeking an experienced Security Officer to join our team. The successful candidate will be responsible for protecting patients, visitors and staff from harm, maintaining an acceptable level of order, control...


  • Heidelberg, Victoria, Australia Ventia Full time

    Company OverviewVentia is a leading provider of Facilities Maintenance services at Austin Health, seeking skilled Trades Assistants to deliver exceptional results.

  • Department Coordinator

    6 months ago


    Heidelberg, Australia University of Melbourne Full time

    **Job no**: 0060483 **Location**:Mercy Hospital For Women - Heidelberg **Role type**:Part-time (0.5 FTE); Fixed-term for 14 months **Faculty**:Medicine, Dentistry and Health Sciences **Department/School**:Department of Obstetrics, Gynaecology and Newborn Health, Melbourne Medical School **Salary**:UOM 6 - $92,749 - $100,397 p.a. plus 17% super - **Diverse...


  • Heidelberg, Victoria, Australia Mercy Hospitals Victoria Ltd Full time

    About the OpportunityThe Private Consulting Suites is located at Mercy Hospital for Women. This role ensures a smooth operation of the office area to deliver excellent patient-centred customer service, producing high-quality communication and maintaining accurate records.Access relevant practice management software to manage appointments and doctor...