Order Entry Coordinator

2 months ago


Silverwater, Australia Light & Wonder, Inc Full time

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Essential Duties and Responsibilities:

Management of the order creation process including - processing all orders for Finished Goods and Conversions.

Complete Machine and Conversion configuration.

Creation, Maintenance of Contracts in our ERP system

Raise Sales Orders / Sales Credits (where required)

Work with Production and Planning teams to establish anomalies with order information

Monitor Progress of all orders through the production process to maintain DIFOT

Maintain Delivery Schedule

Ensure all jurisdictional approvals are received for Dispatches

Coordinate delivery of finished goods and conversions with the relevant Suppliers

Compile paper work for invoicing (soft format). Ensure order is complete, accurate and ready for Dispatch team to invoice.

Answering Telephone / Email Enquiries from Agents/Sales and customers

Update and maintain various Reports and Registers

Liaise with Product Management and Compliance regarding the release of Software and Hardware.

Liaise with installation agents (Internal & External)

Allocation of Installation Dates

Allocation of EGM serial numbers.

When required, running meetings with sales & operations, discussing upcoming orders, Forecast and status of current orders.

Understand and complete Quick-change applications and other relevant Regulatory approvals

Circulate approvals to production/installation agents/venues as required.

Assist other areas of the Operations Department when required.

Training and/or Experience:

One to two years related experience in a manufacturing or order entry environment

Knowledge, Skills and Abilities:

Highly developed customer service skills

Time management skills; the ability to manage multiple and competing deadlines

Ability to work under pressure

Excellent decision making skills

Maturity to deal with people at all levels of the organisation

Effective negotiation skills

Strong analytical and problem solving skills

Ability to work after hours (when necessary) and attend industry events

Ability to translate customer requirements into technical solutions

High level of accuracy and attention to detail

Maintain confidentiality at all times

Punctual

High level computer skills (Word, Excel)

Excellent oral and written communication skills

Ensuring compliance with all internal and external policies, principles, guidelines and legislation


Education:

Tertiary qualification or equivalent experience

Qualifications

Working Conditions:

The work conditions are representative and typical of similar jobs in comparable organizations

Workplace Health & Safety:

Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace

Ensure compliance with safe work practices

Ensure not to put self and others at risk

Use and maintain equipment properly and ensure that the work area is free of hazards

Report all incidents, injuries and near misses

Report any hazard or accident to the supervisor or manager as soon as it becomes apparent

Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the employer.



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