Medical Office Administrator

2 months ago

Sydney, Australia IIQAF Full time

We are seeking a skilled and organized Medical Office Administrator to join our team. The Medical Office Administrator will play a key role in managing the daily operations of our medical office, ensuring efficiency and high-quality patient care. This individual will be responsible for a variety of administrative tasks, including patient scheduling, medical record management, and insurance billing. The ideal candidate will have excellent interpersonal skills, attention to detail, and a strong understanding of medical office procedures and terminology.

 Responsibilities
  • Greet and check-in patients, ensuring accurate and up-to-date patient information
  • Schedule and confirm patient appointments, coordinating with medical staff and other departments as necessary
  • Manage patient records, ensuring all documentation is complete, accurate, and up-to-date
  • Process insurance claims and verify patient insurance coverage for billing purposes
  • Answer phone calls, respond to inquiries, and provide information to patients and other callers
  • Coordinate with medical and administrative staff to ensure smooth and efficient operations
  • Maintain inventory of office supplies and order new supplies as needed
  • Assist with other administrative tasks, such as filing, faxing, and scanning documents
Requirements
  • High school diploma or equivalent; certification in medical office administration is a plus
  • Proven experience working in a medical office or healthcare setting
  • Knowledge of medical terminology, procedures, and insurance billing processes
  • Proficient computer skills, including experience with electronic health records (EHR) systems
  • Strong attention to detail and accuracy, with excellent organizational and time management skills
  • Excellent communication and interpersonal skills, with the ability to interact professionally with patients, staff, and external partners
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Knowledge of HIPAA regulations and compliance requirements


 

 

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