Phone Sales Consultant

Will you actively create a healthier future for tomorrow?

At Medibank we’re encouraged to think big. We have a clear purpose to impact better health outcomes for our customers, patients and our community.

We celebrate diversity of thought because we want to make better decisions for our customers. As we work towards our goal of better health for better lives, we value the knowledge and contribution of Aboriginal and Torres Strait Islanders. We are working hard to create an inclusive workplace and develop Indigenous careers.

The Opportunity 

We have an exciting opportunity for you to join our Sales team in this full-time permanent role. You will be part of a collaborative, fun and supportive team who thrive on customer service and sales.   

Your role will be to convert both inbound and outbound sales leads and provide the best health insurance options based on the customers needs. We are looking for passionate sales individuals who strive for success, and in return you will be rewarded with great incentives for your hard work.  

This role is working on a rotating roster between the hours of 8am to 8pm (AEST) Monday to Friday, including one Saturday a month, 9am to 4pm.  

You will be provided with two weeks of comprehensive training which will be conducted virtually, Monday to Friday 9am to 5pm (AEST). 

This is a hybrid role that will allow you to work both from home and at a retail store close to you. The requirement to work in store will be subject to business requirements. 

Key responsibilities: 

• Conducting needs analysis through effective questions and providing the most suitable products to our customers 

• Create value by highlighting features and benefits, unique services, and diversified product options 

• Objection handling 

• Fund product comparisons 

• Building rapport to understand our customers and ensuring a positive customer experience 

• Providing complete and accurate information to our customers by following compliance guidelines 

About You 

• You are a motivated and sales-driven person 

• You are great at communicating over the phone in a compassionate and friendly manner 

• You will have experience working to targets in a sales environment 

• You can think on your feet and tailor your response to different situations and people 

• You thrive on being able to solve problems and offer solutions 

• You are a team player who supports your colleagues to deliver the best results 

What We Offer   

We offer a competitive base salary plus a generous commission structure. We provide a working environment that embraces diversity and inclusion. If you have any access requirements, we encourage you to advise us at time of application to assist you through the recruitment process. 

For a career option that you will love, click to apply. 

A career with us

At Medibank, we believe work is something we do, not somewhere we go. Our modes of working – Collaboration, Connection and Concentration – help inform how your day is structured and where you choose to work will vary, depending on your role and requirements.

The wellbeing of our employees is our priority. We encourage you to talk to us about any adjustments or additional support you may require during the recruitment process, as well as how this role can be flexible for you. Virtual interviews are always on offer and will not adversely impact your application.

We offer a range of great benefits such as subsidised private health insurance, rewards and discounts, and health and wellbeing initiatives. To find out more click here.

To start small and impact bigger.