Customer Service Consultant

2 months ago

Warwick Farm, Australia Peter Warren Automotive Holdings Full time

Warwick Farm - NSW

About the Role

As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm.

You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving. 

To be successful in this role you need to have previous Customer Service Skills coupled with excellent technical Skills, a positive outlook, a friendly approach, and the ability to remain calm under pressure.

The role will involve the following:

  • Handling inbound telephone calls and on-line service appointment enquiries
  • Creating service appointments for customers in our database
  • Monitor and action all activity in our department’s mailbox
  • Managing outbound calls and SMS to customers
  • Liaising with our service and sales teams to assist our customers

The successful candidate will need the following:

  • Exceptional communication skills and telephone manner
  • Proven Customer Service experience
  • Ability to multi-task and have a high attention to detail
  • Ability to communicate with a diverse range of people
  • Ability to maintain a high level of professionalism when speaking with customers
  • Possess a positive attitude
  • High level of organisation skills
  • Ability to work closely in a busy team environment

What we offer:

  • The opportunity to work in a well established company with an excellent reputation for customer service
  • Discounts with Samsung
  •  A dynamic and friendly work environment
  • Career opportunities that only come with working within one of the largest automotive companies

Why Peter Warren?

The Peter Warren Group, one of Australia’s largest multi-franchise motor dealer groups. With over 1,700 employees throughout NSW, QLD and VIC, we are focused on growing and developing a career path for all our employees.

We pride ourselves on our commitment to the highest levels of customer service and seek to recruit those with a professional attitude and similar ethic.  We are committed to building an environment where everyone feels appreciated, valued, and able to reach their full potential.

At Peter Warren, we are passionate about diversity and inclusion. Our values and the way we behave are important to us. We have a working environment where we value and respect every individual’s unique contribution, supporting our colleagues to thrive and achieve their full potential.

If you think this role is right for you, please apply today by completing our online application.

  • Customer Service Consultant

    2 months ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    **About the Role** As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving. To be successful in this role you need to...

  • Customer Service Consultant

    1 week ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    **About the Role** As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving. To be successful in this role you need to...

  • Customer Service Consultant

    6 days ago

    Warwick Farm, Australia James Frizelle`s Automotive Group Full time

    About the Role As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving.  To be successful in this role you need...

  • Customer Service Consultant

    2 months ago

    Warwick Farm, Australia James Frizelle`s Automotive Group Full time

    About the Role As a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving.  To be successful in this role you need...

  • Customer Service Consultant

    2 months ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    About the RoleAs a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving.  To be successful in this role you need to have...

  • Customer Service Consultant

    6 days ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    About the RoleAs a Customer Service Consultant, you will be the voice of our brand working across multiple channels. This position will be based at our head office in Warwick Farm. You’ll spend your day confidently tackling a wide variety of Customer issues using empathy, understanding and problem-solving.  To be successful in this role you need to have...

  • Customer Service Consultant

    1 week ago

    Warwick Farm, Australia Peter Warren Automotive Full time

    About the RoleAs a Customer Service Consultant, you will be the voice of ourbrand working across multiple channels. This position will be basedat our head office in Warwick Farm. You'll spend your day confidently tackling a wide variety ofCustomer issues using empathy, understanding and problem-solving. To be successful in this role you need to have previous...

  • Customer Service Consultant

    2 months ago

    Warwick Farm, Australia Peter Warren Automotive Full time

    About the RoleAs a Customer Service Consultant, you will be the voice of ourbrand working across multiple channels. This position will be basedat our head office in Warwick Farm. You'll spend your day confidently tackling a wide variety ofCustomer issues using empathy, understanding and problem-solving. To be successful in this role you need to have previous...

  • Customer Consultant Supervisor

    1 month ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    **About the Role** The Customer Consultant Supervisor will be responsible for leading and coaching the front line team to deliver excellent customer service. This role will be part of the call centre team who act as the first point of contact with customers, and manage numerous systems & databases to meet client requests, ensuring quality and call targets...

  • Part Time Customer Service and Sales Consultant

    2 weeks ago

    Warwick, Australia Telstra Full time

    Employment Type Permanent Closing Date 5 Mar 2024 11:59pm Job Title Part time Customer Service and Sales Consultant WARWICK Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Full Time Customer Service

    1 week ago

    Warwick, Australia Telstra Full time

    Employment Type Permanent Closing Date 22 May 2024 11:59pm Job Title Full Time Customer Service & Sales Consultant WARWICK Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...

  • Customer Sales Consultant

    2 months ago

    Warwick Farm, Australia James Frizelle`s Automotive Group Full time

    About the Role : Our Customer Sales Consultants are responsible for assisting with all online and phone sales enquiries.  The role will involve the following: Action inbound internet and phone leads within reasonable time frames Act as the first point of contact with our customer, while providing exceptional customer service and understanding...

  • Customer Sales Consultant

    2 months ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    **Excellent earning potential for top performers**: - ** Salary + penalties + leave loading + commissions**: - ** Plenty of growth and opportunity for the right person** **The Peter Warren Group** is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW,...

  • Customer Sales Consultant

    1 week ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    **Excellent earning potential for top performers**: - ** Salary + penalties + leave loading + commissions**: - ** Plenty of growth and opportunity for the right person** **The Peter Warren Group** is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW,...

  • Telstra Retail: Customer Service

    4 weeks ago

    Warwick, Australia Telstra Full time

    Employment TypePermanentClosing Date12 June 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Telstra Retail: Customer Service

    7 days ago

    Warwick, Australia Telstra Full time

    Employment TypePermanentClosing Date12 June 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Telstra Retail: Customer Service

    1 week ago

    Warwick, Australia Telstra Full time

    Employment TypePermanentClosing Date13 June 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...

  • Customer Sales Consultant

    6 days ago

    Warwick Farm, Australia Peter Warren Automotive Full time

    Excellent earning potential for topperformersSalary + penalties + leave loading +commissionsPlenty of growth and opportunity for the rightperson The Peter Warren Group is one of Australia'slargest multi-franchise automotive dealer groups. Founded in 1958,we have expanded across South West Sydney, North Shore, RegionalNSW, Northern NSW and throughout South...

  • Customer Sales Consultant

    2 months ago

    Warwick Farm, Australia Peter Warren Automotive Full time

    Excellent earning potential for topperformersSalary + penalties + leave loading +commissionsPlenty of growth and opportunity for the rightperson The Peter Warren Group is one of Australia'slargest multi-franchise automotive dealer groups. Founded in 1958,we have expanded across South West Sydney, North Shore, RegionalNSW, Northern NSW and throughout South...

  • Customer Sales Consultant

    5 days ago

    Warwick Farm, Australia Peter Warren Automotive Holdings Full time

    Excellent earning potential for top performersSalary + penalties + leave loading + commissionsPlenty of growth and opportunity for the right personThe Peter Warren Group is one of Australia’s largest multi-franchise automotive dealer groups. Founded in 1958, we have expanded across South West Sydney, North Shore, Regional NSW, Northern NSW and throughout...