Front Office Manager

1 month ago

Fortitude Valley, Australia Ovolo Group Full time

Ovolo The Valley

Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to be ourselves, to zig when the others zag, to be creative and spontaneous, and to stand out from the crowd. It’s what we’re famous for. It’s what we love.

Our mission is to share happiness. With bright eyes and even brighter minds, we create the kind of good vibrations that carry far and wide. Across continents and overseas. Throughout hotel lobbies, and beyond. It’s everywhere you look. Places filled with a special kind of sparkle that keeps people coming back for more.

And want to know what makes Ovolo more special, more unique, and more original than all the rest? Our people. Just the way they are. At Ovolo, we want you to be yourself. It’s what keeps us from swimming in the ‘sea of sameness. That’s why here we’ve ditched the tired old ‘corporate scripts’ and empowered our people to speak from the heart. Characters and mavericks, come one, come all. We’re after you with all your you-ness.

Your Hotel - Ovolo The Valley 

Welcome to your Whimsical Oasis. 

Situated in the heart of Brisbane’s Fortitude Valley lies Ovolo the Valley.  Inspired by the eclectic culture and iconic history of the surrounding neighbourhood, Ovolo the Valley draws guests into a whimsical oasis of colour and art, with surprising hints of quirkiness, custom wallpaper, eccentric furniture, and illustrations curated throughout all its spaces. Designed for effortless living, Ovolo the Valley features 103 guest rooms, Tel Aviv-inspired Restaurant ZA ZA TA and bar KAZBA, multiple event spaces, and a rooftop pool. 

The Gig

Reporting to the General Manager, the Front Office Manager is key for maximizing guest satisfaction and for the strategic development of our hotel. This is a leadership role that requires people management skills, excellent attention to detail and ability to execute and follow through on projects. This is a Full-time position and will require flexibility within availability. Your responsibilities will include but not limited to:

  • Energize, motivate, train, develop, lead your Team in all things Front Office
  • You describe yourself as a creative individual who is driven by the success of their team to deliver an effervescent (fabulous, unconventional, never boring) experience for our guests
  • You love leading from the front & being guest facing
  • Coach, develop and empower teams
  • Know how to make someone feel special? Deliver that service from the heart
  • Happy to roll your sleeves up and get dirty? Do you do whatever it takes? That is the attitude we are calling for
  • Create, inspire, initiate. You have the freedom to do so.

About you

  • A seasoned FOM with solid 2-3 years at Front Office Manager level in a hotel environment
  • Demonstrate ability to drive Customer Service Programs and achieve desired results
  • An inspirational and people person– lead, support and develop your Team Members
  • A stickler for attention to detail, the little things count
  • Comfortable running your P&L, rostering and all things PMS
  • Excel at getting great feedback via online reviews and a whizz when it comes to all things social media
  • Full of energy and enthusiasm, with a strong determination to succeed as a team
  • Ambitious to progress within Front Office
  • Prefer someone with previous Opera experience

What you'll get...

  • Well, there's the chance to shine in a brilliant team environment in Hong Kong and now Indonesia – bring your personality and sense of fun to work and the most amazing team to work with.
  • Whether it's career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you
  • Receive Hotel benefits in rooms and our fabulous F&B outlets
  • Stay Fit and Fabulous; be involved in our Wellbeing Programmes
  • Develop relationships and make a difference to other people’s lives through our Community Programme
  • Autonomous role with oodles of creative license & chance to showcase your entrepreneurial talent.

OVOLO. REFRESHINGLY YOU-NIQUE.

Apply now

  • Front Office Manager

    1 month ago

    Fortitude Valley, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...

  • Front Office Manager

    1 month ago

    Fortitude Valley, Australia Ovolo Group Full time

    Founded in 2010, we’re an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. Over the years we’ve grown exponentially, both in size and confidence. But our attitude towards our guests and our passion for what Ovolo stands for remains as strong as ever. We’ve never been afraid to...

  • Front Office Director

    4 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Job Title: Front Office ManagerAt Ovolo Group, we're seeking a talented Front Office Manager to join our team. This is a leadership role that requires exceptional people management skills, attention to detail, and the ability to execute and follow through on projects.Key Responsibilities:Energize, motivate, train, develop, and lead your Team in all things...

  • Front Office Manager

    6 months ago

    Fortitude Valley, Australia Accor Apartments & Realty Full time

    FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley FV by Peppers comprises of one and two bedroom apartments, a uniquely heated u-shaped skyline pool, cinema, state of the art gym, yoga retreat and tropical outdoor lounge area for guests to experience. You will never run out of things to do on your days off in Brisbane....

  • Front Office Operations Manager

    1 week ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Senior Front Office Leadership Opportunity in BrisbaneWe are seeking an experienced and innovative Front Office Manager to join our team at Ovolo The Valley in Brisbane. As a seasoned hospitality professional, you will be responsible for leading the front office team, maximizing guest satisfaction, and driving the strategic development of our hotel.This is a...

  • Front Office Lead

    4 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    About this roleWe are seeking a seasoned Front Office Manager to join our dynamic team at Ovolo Group.This is a leadership role that requires people management skills, excellent attention to detail, and the ability to execute and follow through on projects.Your primary responsibilities will include energizing and motivating your team, providing coaching and...

  • Front Office Manager

    6 months ago

    Fortitude Valley, Australia Accor Apartments & Realty Full time

    FV by Peppers in the heart of Brisbane's vibrant entertainment precinct, Fortitude Valley FV by Peppers comprises of one and two bedroom apartments, a uniquely heated u-shaped skyline pool, cinema, state of the art gym, yoga retreat and tropical outdoor lounge area for guests to experience. You will never run out of things to do on your days off in Brisbane....

  • Front Office Director

    2 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Discover a career with Ovolo Group, where you can grow exponentially in a dynamic and creative environment.Ovolo Group is an independently owned and operated lifestyle brand with 12 hotels & 14 restaurants across Hong Kong, Australia, and Indonesia. We've grown rapidly over the years, both in size and confidence, while maintaining our passion for delivering...

  • Front Office Leadership Role

    4 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Ovolo Group is seeking a seasoned Front Office Manager to join our team at Ovolo The Valley, a 5-star hotel in Brisbane's Fortitude Valley. As a member of our leadership team, you will play a crucial role in maximizing guest satisfaction and driving the strategic development of our hotel. Reporting to the General Manager, you will be responsible for...

  • Hotel Front Office Director

    3 days ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Unlock Your Potential as a Luxury Hotel Front Office DirectorWe are seeking an exceptional Front Office Manager to lead our team at Ovolo The Valley in Brisbane. This is a unique opportunity to join a dynamic and innovative hospitality group, renowned for its commitment to delivering exceptional guest experiences.The successful candidate will be responsible...

  • Front Office Manager

    1 month ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Front Office Manager Job DescriptionWe are seeking a seasoned Front Office Manager to join our team at Ovolo Group. As a key member of our hotel operations, you will be responsible for maximizing guest satisfaction and driving the strategic development of our hotel.Key Responsibilities:Energize and motivate your team to deliver exceptional guest...

  • Front Office Ambassador

    3 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    About OvoloWe're a lifestyle brand with a passion for providing effortless and effervescent experiences for our guests. At Ovolo, we believe in empowering our people to be themselves and share happiness with others.The RoleAs our new Guest Service Agent, you'll be responsible for delivering exceptional customer experiences from booking to check-out and...

  • Front Office Leader for Whimsical Oasis

    2 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    Ovolo The Valley, a whimsical oasis in the heart of Brisbane's Fortitude Valley, is seeking an exceptional Front Office Manager to join our team.As a seasoned hospitality professional with 2-3 years of experience at Front Office Manager level, you will be responsible for maximizing guest satisfaction and driving the strategic development of our hotel.The...

  • Front Office Experience Maker

    2 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    About Us">Ovolo Group is a vibrant and dynamic lifestyle brand that's all about delivering exceptional experiences to our guests. ">We're an independently owned and operated hotel and restaurant group with properties across Hong Kong, Australia, and Indonesia. Our mission is to share happiness and create good vibrations that spread far and wide. ">At Ovolo,...

  • Front Office Ambassador for Ovolo Hotels

    7 days ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    About UsFounded in 2010, we're an independently owned and operated lifestyle brand with hotels & restaurants across Hong Kong, Australia, and Indonesia. Our mission is to share happiness through bright eyes and even brighter minds.The RoleWe're looking for a Front Office Ambassador to join our team at Ovolo The Valley in Brisbane's Fortitude Valley. As a key...

  • Front Office Team Lead

    2 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    OverviewOvolo The Valley is an independently owned and operated lifestyle brand with a passion for creating unique experiences. We're a hotel chain that's not afraid to stand out from the crowd, with 12 hotels across Hong Kong, Australia, and Indonesia.Salary & BenefitsWe offer a competitive salary range of $120,000 - $180,000 per annum, depending on...

  • Lead Front Office Manager

    2 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    About Ovolo The ValleyOvolo The Valley is a lifestyle brand that embodies the spirit of creativity and individuality. Founded in 2010, we have grown exponentially, both in size and confidence, while remaining true to our core values.Our MissionAt Ovolo The Valley, our mission is to share happiness with our guests. We achieve this by creating a unique...

  • Hotel Front Office Director

    2 weeks ago

    Fortitude Valley, Queensland, Australia Ovolo Group Full time

    About UsOvolo Group is a pioneering lifestyle brand that embodies the spirit of innovation and creativity. Founded in 2010, we've grown exponentially, with 12 hotels and 14 restaurants across Hong Kong, Australia, and Indonesia.Our mission is to share happiness through unique experiences that leave a lasting impression. We're passionate about empowering our...

  • Expressions of Interest

    5 months ago

    Fortitude Valley, Australia Lancemore Hotel Group Full time

    Join Our Talent Pool at The Constance HotelAre you looking for an exciting career opportunity in the hospitality industry? Constance Hotel is always on the lookout for dedicated and passionate individuals to join our team. We invite you to express your interest for future opportunities in the following areas:Housekeeping- Ensure our guests enjoy a pristine...

  • Expressions of Interest

    4 months ago

    Fortitude Valley, Australia Lancemore Hotel Group Full time

    The Constance Hotel -BrisbaneJoin Our Talent Pool at The Constance HotelAre you looking for an exciting career opportunity in the hospitality industry? Constance Hotel is always on the lookout for dedicated and passionate individuals to join our team. We invite you to express your interest for future opportunities in the following areas:Housekeeping- Ensure...