Front Office Operations Manager

2 weeks ago


Fortitude Valley, Queensland, Australia Ovolo Group Full time
Senior Front Office Leadership Opportunity in Brisbane

We are seeking an experienced and innovative Front Office Manager to join our team at Ovolo The Valley in Brisbane. As a seasoned hospitality professional, you will be responsible for leading the front office team, maximizing guest satisfaction, and driving the strategic development of our hotel.

This is a leadership role that requires exceptional people management skills, attention to detail, and the ability to execute and follow through on projects. If you are a creative and driven individual who thrives in a fast-paced environment, we want to hear from you.

About You
  • A seasoned FOM with solid 2-3 years at Front Office Manager level in a hotel environment
  • Demonstrate ability to drive Customer Service Programs and achieve desired results
  • An inspirational and people person– lead, support and develop your Team Members
  • A stickler for attention to detail, the little things count
  • Comfortable running your P&L, rostering and all things PMS
  • Excel at getting great feedback via online reviews and a whizz when it comes to all things social media
  • Full of energy and enthusiasm, with a strong determination to succeed as a team
What We Offer
  • A competitive salary range of $85,000 - $115,000 per annum, depending on experience
  • The opportunity to work with a dynamic and innovative company in a senior leadership role
  • A chance to develop your career and progress within the Front Office team
  • A supportive and collaborative work environment with a talented team
  • A comprehensive benefits package, including hotel benefits, wellbeing programs, and community engagement opportunities

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