Front Office Operations Manager
2 weeks ago
We are seeking an experienced and innovative Front Office Manager to join our team at Ovolo The Valley in Brisbane. As a seasoned hospitality professional, you will be responsible for leading the front office team, maximizing guest satisfaction, and driving the strategic development of our hotel.
This is a leadership role that requires exceptional people management skills, attention to detail, and the ability to execute and follow through on projects. If you are a creative and driven individual who thrives in a fast-paced environment, we want to hear from you.
About You- A seasoned FOM with solid 2-3 years at Front Office Manager level in a hotel environment
- Demonstrate ability to drive Customer Service Programs and achieve desired results
- An inspirational and people person– lead, support and develop your Team Members
- A stickler for attention to detail, the little things count
- Comfortable running your P&L, rostering and all things PMS
- Excel at getting great feedback via online reviews and a whizz when it comes to all things social media
- Full of energy and enthusiasm, with a strong determination to succeed as a team
- A competitive salary range of $85,000 - $115,000 per annum, depending on experience
- The opportunity to work with a dynamic and innovative company in a senior leadership role
- A chance to develop your career and progress within the Front Office team
- A supportive and collaborative work environment with a talented team
- A comprehensive benefits package, including hotel benefits, wellbeing programs, and community engagement opportunities
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Front Office Director
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Front Office Leadership Role
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