Financial Counsellor

Number of Positions Available:

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Moneycare is The Salvation Army’s national financial counselling and financial capability program.  It is one of the largest and long-running such programs in Australia. Our evidence-based outcomes measurement process shows that we have a real impact on the lives of the people who come to us seeking assistance through materially improved mental health, personal well-being and financial resilience, including financial hardship alleviation.  Moneycare has a focus on holistic, strengths-based services that are professional, caring, and missional.

We are seeking a values-driven and dedicated Financial Counsellor to provide financial counselling for people who are in financial difficulty or hardship, or are wishing to avoid such situations. As a financial counsellor you will facilitate and implement community member centred case plans and develop options that alleviate financial hardship, develop financial resilience, improve mental health and improve personal wellbeing. Within this role you will also provide mentorship to Financial Capability Worker(s).

• Ensure effective relationships are established with community members that encourage self-determination and participation
• Bring a community member centred, holistic approach. Focusing on a relational, missional and professional ethos in all case work
• Maintain ongoing assessment is made of community member issues, needs and circumstances from initial contact to exit
• Individual casework plans are developed in collaboration with community members and include a range of interventions that address their needs or goals
• Community members are assisted to access support services and establish community supports, and where needed are assisted through advocacy with service providers and other external parties
• Ensure accurate, up to date records and data is maintained for all community members in accordance with The Salvation Army standards and procedures using The Salvation Army Service and Mission Information System (SAMIS)
• Focus on continuous quality improvement culture, including client feedback is evident through the individual contribution and participation to the team, work performed and review processes
• Practice self-care and participate in on going professional development and supervision

• Level 5, hold the Diploma of Financial Counselling and are an accredited member of a state based recognised financial counselling association
• Experience working with people who may not have English as a first language
• Knowledge of local Aboriginal Communities and Culture
• Demonstrated ability to work with different cultures and backgrounds
• A national police record check is required.
• Relevant state Working With Children Check is required.
• Current Driver’s licence (if travel required)

Some intrastate travel associated with outreach service may be required

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

• Flexible working conditions 

• Health, fitness and financial discounts / benefits 

• Paid parental leave - 12 weeks 

• Up to 8 weeks leave per year through our purchase leave scheme  

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

• Purpose driven career which has positive social and sustainable outcomes  

• Employee Assistance Program - Independent confidential counselling service; 

• Opportunity for career development; 

• An inclusive culture of dedicated, passionate and professional team members 

• Positively supporting and impacting the lives of others through your career contribution