Cloud Support Associate Apprentice

3 weeks ago


Melbourne, Australia Amazon Full time

BASIC QUALIFICATIONS

- High school diploma or equivalent

DESCRIPTION

The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud.

A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.

Are you interested in multiple technologies and working with companies to support Amazon Web Services (AWS) cloud solutions?

AWS Cloud Support Associates bridge the gaps between systems, software, and operations, and are not constrained by how "things are usually done." Ready to challenge the status quo? Over a million customers rely on AWS for building and running their applications and businesses. Support Engineers work on large scale system design and help in operational decision-making.

Cloud Support Associates work with companies every day to help them move their technology to the cloud and solve different types of technical challenges. They're also the voice of the customer and provide feedback on customer needs when working with engineering teams to develop new features.

Cloud Support Associate Apprenticeship Program:
The Cloud Support Associate Apprenticeship Program is an accelerated career development program for professionals who want to start or advance their technical skills. Training is broken into two main pieces: instructor-led and on-the-job training.
• The instructor-led training (ILT) is projected to start in July 2024 and consists of 2 days a week of training in a virtual classroom environment delivered by Swinburne University. This will result in a recognized Diploma in Applied Cloud Technologies.
• Alongside the ILT, apprentices will proceed to on-the-job training (OJT) at AWS. This will be delivered in person format with teams based across Sydney, Brisbane and Melbourne.

If accepted, apprentices will be provided both formalized IT training by Swinburne University (2 days a week) and paid on the job training and experience (3 days a week) at AWS. This is a 24-month program leading to a Diploma in Applied Cloud Technologies and an opportunity to join AWS' as a permanent employee as part of a world class technical team.
As an apprentice, you will have a unique opportunity to combine technical and hands on training with the AWS team as you help individuals and businesses maintain their computing infrastructures and applications in the Cloud.

Our customers rely on AWS network for building and running their applications and businesses. Their success depends on our world-class network infrastructure, and our network depends on our systems team

Minimum Eligibility Criteria:
- You identify as a female and are 18+ years of age
- Australian or New Zealand citizen/ Permanent resident
- Year 12 certificate or higher
- You are interested in pursuing a career in the technology
- You are available to start the program in July and work/ study for a period of 24 months

Key job responsibilities
• Work with network, systems, and software engineers to create proactive engineering mechanisms that will enable your team to manage the health of a number of distributed specialized Linux server fleets and the software stacks that run on them.
• Deploy and monitor the systems and automation to ensure that regional tooling is operating optimally.
• Utilize trends and metrics to identify opportunities for improvements within existing frameworks, tools and processes to continuously improve systems.
• Perform high quality systems deployment, operations, best practices application, optimization, internal/external customer interactions, and produce appropriate technical documentation and reports.
• Maintain responsibility for systems functionality, performance, and configurations issues.
• Apply knowledge of Unix concepts and theory, and participate in systems deployment and support.
• You regularly contribute to the creation and improvement of all support documentation.
• You operate with limited guidance from management and aggressively drive issues to resolution.

This position requires that the candidate selected be an Australian or New Zealand citizen/ Permanent resident.

We are open to hiring candidates to work out of one of the following locations:

Melbourne, VIC, AUS

PREFERRED QUALIFICATIONS

- • Familiarity with Cloud computing concepts

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.



  • Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    The Cloud Support Apprenticeship Program is for Australian or New Zealand citizens/ Permanent residents who is passionate about technology and looking to start their career in the cloud. A qualification and a career at the same time? Learning and earning within an apprenticeship means you can get both – a qualification and a career.Are you interested in...


  • Melbourne, Australia Amazon Full time

    DESCRIPTIONAs a Cloud Support Engineer you will learn at an accelerated pace how to use and leverage many different cloud technologies to help our customers succeed. You will act as the Cloud Ambassador across AWS products, providing our customers with required tools and tactics to scale their impact in world-wide markets.The Security role supports our...

  • IAM Cloud Engineer

    4 weeks ago


    Melbourne, Australia Launch Recruitment Full time

    Launch Recruitment are supporting a large financial and funds organisation in finding a IAM Cloud Engineer. The role involves performing identity and access provisioning, authentication, and governance on AWS & Azure Cloud adhering to established guidelines. You will be Analysing and validating access needs and determining role ownership. Assisting in the...


  • Melbourne, Australia Amazon Web Services Australia Pty Ltd Full time

    ABOUT USAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer...

  • Program Manager

    4 weeks ago


    Melbourne, Australia Swinburne University of Technology Full time

    An excellent opportunity for a Cloud Migration Program Manager has become available to join our Information Technology division of Swinburne. In this role, you will be responsible for the successful execution of the Cloud Migration Program to deliver: - a robust, fit-for-purpose and cost optimize cloud platform, - the ongoing support model for subsequent...


  • Melbourne, Australia Alois Staffing Full time

    Role: Cloud-Microsoft Azure (Support) Location: Melbourne Duration: 6 Months **Job Description**: - Managing production support operations. - Identifying and resolving Post Deployment and existing issues in Production environment - Analyzing the data sent by Digital Meters and investigating the issues related to data from the meters. - Identifying issues...


  • Melbourne, Australia Snowflake Full time

    Build the future of data. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections....


  • Melbourne, Australia Snowflake Full time

    Build the future of data. Join the Snowflake team. Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter experts collectively working toward our customers’ success. We form partnerships with customers by listening, learning, and building connections....


  • Melbourne, Australia XPT Software Australia Pty Ltd Full time

    This is a remote position. Detailed job description - Skill Set:  Oracle Financials Cloud resource(s) with Implementation experience. The position’s primary responsibility will be to configure and implement Financials cloud solution using General Ledger, Accounts Payable, Accounts Receivable, Expenses, Advanced Collections, Fixed Assets, Tax,...


  • Melbourne, Australia XPT Software Australia Pty Ltd Full time

    Job Description This is a remote position. Detailed job description - Skill Set:  Oracle Financials Cloud resource(s) with Implementation experience. The position’s primary responsibility will be to configure and implement Financials cloud solution using General Ledger, Accounts Payable, Accounts Receivable, Expenses, Advanced Collections,...

  • Cloud Administrator

    4 weeks ago


    Melbourne, Australia Swinburne University of Technology Full time

    We have an exciting opportunity as a Cloud Administrator to come join us in the Infrastructure Services team at Swinburne. As the Cloud Administrator, you will play a key role in the virtualisation and automation of the Windows infrastructure as well as support complex cloud management platforms. You will be a strong collaborator and possess proven...


  • Melbourne, Australia PanAsia HR Resourcing Full time

    **Responsibilities** - Create and maintain optimal data pipeline architecture. - Assemble large, complex data sets that meet functional / non-functional business requirements. - Identify, design, and implement internal process improvements: automating manual processes, optimizing data delivery, re-designing infrastructure for greater scalability, etc. -...


  • Melbourne, Australia Davidson Group Services Full time

    **Davidson Technology have teamed up with a reputiable Victorian Utilities organisation to help them find their next Cloud Services and Hosting Lead.** This is a fantastic opportunity to take on a full time permanent opportunity within an orgasniation that truly values their emplyees growth. **The opportunity**: Cloud Services and Hosting Lead is...


  • Melbourne, Australia Pyramid Global Technologies Full time

    About the job Senior Cloud Platform Engineer Job DescriptionAs a senior cloud engineer you apply your deep platform expertise and experience across multiple cloud platforms and infrastructure including AWS, Azure to deliver against the following responsibilitiesBuild and operate platforms across multi cloud by integrating with IaaS, CaaS, PaaS...


  • Melbourne, Australia Oracle Full time

    About Oracle APAC ISV Business Oracle APAC ISV team is one of the fastest-growing and high-performing business units in APAC, serving a broad range of customers across the APAC region. ISVs are at the forefront of today's fastest-growing industries. Much of this growth stems from enterprises shifting toward adopting cloud-native ISV SaaS solutions. This...

  • Data Architect

    6 days ago


    Melbourne, Australia Randstad Australia Remote Work Freelance Full time

    Data Architect$950 - $1100 /day6 - 12 month initial contract (View to extend beyond initial 12 months)Greenfields, High Impact ProjectSeeking an experienced Data Architect to join a leading global technology solutions provider, delivering a positive impact millions of Victorians everyday. Ideally, you'll have hands on Azure Cloud experience and experience in...


  • Melbourne, Australia Amazon Full time

    DESCRIPTIONAmazon Web Services is the market leader and technology forerunner in the Cloud business. As a member of the AWS Support team you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical...

  • Cloud Principal Lead

    4 weeks ago


    Melbourne, Australia Department of Transport Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Department of Transport **Salary**: $103,920 - $125,735 Occupation: IT and Telecommunications Reference: VG/DOT/IT/1696043 The Department of Transport & Planning brings together all transport modes to design, plan, build and operate Victoria's transport system. Our job is to...


  • Melbourne, Australia Origin Energy Full time

    Work on projects which are heavily invested in Origin's Virtual Power Plant - An exciting time to be involved in the data analytics area, as we embark into large growth! - Permanent position | 2 days in office hybrid role | CBD based **Delivering good energy starts from within** It’s an exciting time to join Origin. Creating a great place to work means...

  • Apprentice Carpenter

    4 weeks ago


    Melbourne, Australia green isle projects Full time

    Join Green Isle Projects as a First Year Carpentry Apprentice! Are you passionate about carpentry and eager to kickstart your career in a dynamic and thriving environment? Look no further! Green Isle Projects, a leading commercial carpentry company based in Melbourne, Australia, is seeking a motivated and dedicated First Year Apprentice to join our...