Workers Compensation Manager
5 months ago
We seek an experienced, motivated Workers’ Compensation Claims Manager for this newly created role with Amazon. You will be responsible for providing exceptional support and care to our associates, as well as partnering with internal stakeholders to develop a recovery at-work culture.
You will be involved in embedding, administering and monitoring programs, strategies, and processes that support our growing business and ensure compliance with all applicable legislative frameworks. You will build internal stakeholder capability and create standards through effective collaboration and data analysis.
Reporting to the Sr. Workers’ Compensation Manager, you will work cross-functionally with members from various internal teams to ensure our associates are appropriately supported with compensable injuries or illnesses.
This national role predominately supports injury management in Melbourne.
Key job responsibilities
•Acts as the point of notification and contact for associates and internal stakeholders regarding any incident or injury that could or has resulted in a Workers’ Compensation claim.
•Drives stakeholder compliance with Workers Compensation regulations and Amazon procedures and processes to influence positive business and individual outcomes.
•Proactively manage workers’ compensation claims to minimize lost time, facilitate sustainable return to work outcomes, and promote best practice injury management support.
•Advise, coach, collaborate and proactively support injured associates, managers, HR, WHS, and all relevant internal stakeholders on return-to-work processes to facilitate positive outcomes that align with operational needs.
•Implement early intervention strategies and processes to assist injured associates in returning to work that is reflective of medical guidelines.
•Manage and develop tailored return-to-work plans with relevant stakeholders.
•Review claims costs with the Insurers and formulate strategies to minimize the financial impacts of disability on the business.
•Manage appeals processes for each claim within the designated customer group.
•Manage claims administrative needs to ensure case management processes are followed.
•Facilitate training and development initiatives as required with key stakeholders.
•Commitment to continuous quality improvement through review of claims performance from reporting, data analysis, and qualitative review with relevant stakeholders.
•Available for domestic and potentially international travel.
We are open to hiring candidates to work out of one of the following locations:
Melbourne, VIC, AUS
BASIC QUALIFICATIONS
•5+ years of industry experience across national workers’ compensation frameworks (occupational rehabilitation, occupational health, insurance, or case management)•In-depth knowledge and solid understanding of VIC and NSW workers’ compensation legislation
•Bachelor's degree in a field related to occupational health and safety, claims/injury management and allied health.
•Return to Work Coordinator certification
•Demonstrated communication skills (verbal and written)
•Ability to negotiate and collaborate effectively
•Experience with occupational injury management/recovery at work programs
•An understanding of evidence-based recovery at work approaches, biopsychosocial approaches to health
PREFERRED QUALIFICATIONS
•Strong capacity to deal with ambiguity and a constantly transforming environment.•Strong interpersonal and communication skills, with ability to professionally communicate both verbally and written with stakeholders, recognizing and appropriately responding to others’ perspectives.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
-
Workers Compensation Manager
6 months ago
Melbourne, Australia Amazon Australia Company Pty Ltd Full time5+ years of industry experience across national workers’ compensation frameworks (occupational rehabilitation, occupational health, insurance, or case management) - In-depth knowledge and solid understanding of VIC and NSW workers’ compensation legislation - Bachelor's degree in a field related to occupational health and safety, claims/injury management...
-
Workers Compensation Case Manager
2 months ago
Melbourne, Australia DXC Technology Full timeAre you ready to be part of something truly innovative? The Workers' Compensation Junior Case Manager is responsible for assisting in managing workers' compensation claims. This role involves supporting the claims process, coordinating with injured employees, medical providers, and other stakeholders to ensure effective case management and compliance with...
-
Workers Compensation Claims Manager
1 month ago
Melbourne, Victoria, Australia Amazon Australia Company Pty Ltd Full timeJob SummaryWe are seeking an experienced Workers Compensation Claims Manager to join our team at Amazon Australia Company Pty Ltd. As a key member of our occupational health and safety team, you will be responsible for providing exceptional support and care to our associates, as well as partnering with internal stakeholders to develop a recovery at-work...
-
Senior Consultant Workers Compensation
2 months ago
Melbourne, Australia Arnold Group Australia Full timeSalary commensurate with experience, quals and skillsHybrid role with Melbourne CBD officeWork with multiple employers providing strategy and advice About the company:Our client provides specialist consulting services to a variety of industries across Victoria and interstate. Their commitment to excellence in worker's compensation and injury management is at...
-
Case Manager
6 months ago
Melbourne, Australia DXC Technology Full time**About the Role** As a Case Manager you will provide needs-based services to people with work related injuries as well as be responsible for: - Active management of claims for compensation to deliver appropriate and timely treatment and promote return to work, - Ensuring injured workers receive entitlements in accordance with the _Workplace Injury...
-
Premium Account Manager
6 months ago
Melbourne, Australia Hooker & Heijden Full time**Job Information**: Industry Insurance Work Experience 1-3 years Salary 90000 City Melbourne State/Province Victoria Zip/Postal Code 3004 - Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer specialist career advice and advancement for your career within workers Compensation. Our clients include...
-
Workers Compensation Payroll Specialist
5 months ago
Melbourne, Australia Downer Group Full timeWorkers Compensation Payroll Specialist needed! This role is an important part of the Payroll team, working closely with both internal and external stakeholders e.g. Injury Management team, Payroll teams, external Insurers e.g. to facilitate and ensure accuracy and timely payment and reimbursement of WC benefits. This is a permanent full time position and...
-
Workers Compensation Claims Manager
3 weeks ago
Melbourne, Victoria, Australia Amazon Australia Company Pty Ltd Full timeAbout the Role:Amazon Australia Company Pty Ltd is seeking a skilled Workers Compensation Claims Manager to join our team. As a key member of our risk management team, you will play a critical role in providing exceptional support and care to our associates who have been injured or fallen ill.Key Responsibilities:Act as the point of notification and contact...
-
Technical Manager
1 month ago
Melbourne, Victoria, Australia Haylo People Full timeAbout the RoleThis is an exciting opportunity to join our team as a Technical Manager in the VIC workers compensation space. As a subject matter expert, you will be working within a centralised technical specialist team, supporting the business and case managers with all aspects of technical experience.You will be responsible for reviewing and providing...
-
Consultant - Workers Compensation
6 months ago
Melbourne, Australia Marsh McLennan Full timeConsultant - Workers Compensation **Company**: Marsh **Description**: **We're Mercer Marsh Benefits** Mercer Marsh Benefits (MMB) was born out of the unification of the world's best human resources consultancy, the global leader in people risk advisory, and the number one disruptive benefits technology firm to form a unique employee benefit business....
-
Workers' Compensation Specialist
1 month ago
Melbourne, Victoria, Australia Willis Towers Watson Full timeJob SummaryWe are seeking an experienced Workers' Compensation Specialist to join our team at Willis Towers Watson. As a key member of our team, you will be responsible for delivering high-quality Workplace Risk and Workers' Compensation advice and services to our clients.Key ResponsibilitiesManage clients' workplace risk programs, ensuring the delivery of...
-
Workers Compensation
3 months ago
Melbourne, Australia CitiPower and Powercor Full time**Workers Compensation & Wellbeing Manager**: - Melbourne, VIC, AU, 3000**About us**: CitiPower, Powercor and United Energy own and operate the electricity distribution networks servicing 1.9 million customers located across 65% of Victoria. These customers include a large number of households, as well as commercial and industrial businesses, world class...
-
Melbourne, Victoria, Australia Arnold Group Australia Full timeAbout the RoleWe are seeking a highly skilled Workers Compensation Consultant to join our team at Arnold Group Australia. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a thorough understanding of workers compensation processes.Key ResponsibilitiesAdvise managers and stakeholders on compensation...
-
Client Executive, Workers Compensation
2 months ago
Melbourne, Australia Aon Corporation Full timePosting Description: - Manage a portfolio of mid-market, multi-state and national clients - Identify new opportunities for growth - Be part of a collaborative and experienced national team **Client Executive / Workers’ Compensation Consultant** Our Human Capital practice focuses on the provision of Consulting and Advisory services to our portfolio of...
-
Case Manager
2 months ago
Melbourne, Australia DXC Technology Full time**About the role**: As a Case Manager, you will play a crucial role in supporting injured workers on their journey back to work. Your focus will be on delivering person-centered case management while ensuring that compensation entitlements are handled appropriately. Strong communication and collaboration with both internal and external stakeholders are...
-
Case Manager
2 weeks ago
Melbourne, Australia DXC Technology Full time**About the role** As a Case Manager, you will play a crucial role in supporting injured workers on their journey back to work. Your focus will be on delivering person-centered case management while ensuring that compensation entitlements are handled appropriately. Strong communication and collaboration with both internal and external stakeholders are...
-
Melbourne, Victoria, Australia Gallagher Bassett Full timeCompany OverviewGallagher Bassett is a leading organization in the workers compensation industry, committed to delivering exceptional services to our clients and claimants.SalaryThe estimated salary for this role is $120,000 - $180,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Branch Manager to lead our Workers...
-
Workers' Compensation Specialist
1 month ago
Melbourne, Victoria, Australia Fuse Recruitment Full timeAbout the RoleFuse Recruitment is seeking a skilled Workers' Compensation Specialist to join their team. As a key member of the team, you will be responsible for managing a portfolio of clients, providing advice on workplace injury and insurance program needs, and presenting recommendations to clients.Key ResponsibilitiesManage a portfolio of clients,...
-
Senior Workers' Compensation Professional
4 weeks ago
Melbourne, Victoria, Australia WTW Full timeThis is a Workers' Compensation role with one of the leading companies in Australia, WTW, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the company takes off.More About the Role at WTW## Job Description An opportunity exists for an experienced workers' compensation professional who is responsible for...
-
Melbourne, Victoria, Australia Arnold Group Australia Full timeAbout Our Company: Arnold Group Australia has been a trusted provider of expert recruitment services within the injury management and workers' compensation sectors since 2002.Our Focus: We specialise in providing expert recruitment services for roles across the following areas:Injury Management AdvisorsAllied Health ProfessionalsReturn to Work...
