Workers Compensation Case Manager

3 months ago

Melbourne, Australia DXC Technology Full time

Are you ready to be part of something truly innovative?

The Workers' Compensation Junior Case Manager is responsible for assisting in managing workers' compensation claims. This role involves supporting the claims process, coordinating with injured employees, medical providers, and other stakeholders to ensure effective case management and compliance with legal and organisational policies.

**Key Responsibilities**
- ** Claims Management**: Assist in the review and evaluation of workers' compensation medical expense-only claims to determine eligibility and appropriate benefits.
- ** Communication**: Serve as a liaison between injured workers, medical providers, and internal departments to facilitate timely communication and resolution of claims.
- ** Documentation**: Maintain accurate and up-to-date case files, including medical records, correspondence, and relevant documentation.
- ** Data Entry**: Enter and update claim information in the case management system; generate reports as needed.
- ** Follow-Up**: Regularly follow up on open claims to monitor progress, address issues, and ensure timely resolution.
- ** Compliance**: Ensure compliance with state regulations and organisational policies.
- ** Support**: Provide administrative support to the Senior Case Manager and assist in special projects as assigned.

**Qualifications**
- ** Education**: Higher school certificate or above.
- ** Experience**: Previous experience in workers' compensation, insurance, or a related field is a plus but not required.
- ** Skills**:

- Strong organisational and time-management skills
- Excellent verbal and written communication abilities
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- A basic understanding of workers' compensation laws and regulations is desirable.
- ** Attributes**: Detail-oriented, self-motivated, and able to work independently and as part of a team.

This position offers an excellent opportunity for professional growth in workers' compensation in self-insurance.

**About DXC**

**Your working environment**

Our ‘people first’ mindset comes to life offering the ultimate in working flexibility. We take a virtual first approach and our teams are spread across multiple geographies delivering a broad range of customer projects, which means we can tailor working arrangements that work for our people.

No matter where you are located, you’ll never feel alone and will always be supported with our diverse range of employee interest and social support groups. Whatever your passion, you will be amongst friends - from #PetsofDXC to photography, cycling or cooking groups, or, we welcome you to make your mark and start your own group.

**Our culture and benefits**

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, benefits, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

**We are an equal opportunity employer

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