Service Coordinator

4 weeks ago

Jandakot, Australia Avivo Full time

Full Time Temporary 12 month Position Available

  • $86,371 per annum plus super
  • Temporary position for 12 months with the possibility of extension / permanency
  • Salary package up to $18,550 to increase your take home pay
  • Jandakot office location with hybrid flexible working options


About Avivo

At the heart of Avivo is our steadfast belief that everyone matters.

Avivo is a not-for-profit community organisation who supports people with a disability, people who experience mental ill health and older people across Western Australia. We exist to make real what matters to the 3500+ people and families we support each year.

Central to our culture is self-determination and personal responsibility - we are social justice pioneers. We're a contemporary organisation that continues to explore what it takes to work in a way that doesn't just deliver a service but creates a better world.


About the role

This position is responsible for developing Avivo's Community Teams in south-east suburbs to support customers to live a good life within their community. The Service Coordinator works in partnership with customers to design and develop supports to enable them to:

  • Lead fulfilling lives in a way that makes sense to them
  • Achieve their goals and outcomes
  • Maintain their independence
  • Be a contributor and valued member of their community
  • Maximise the use of their funding

The Service Coordinator is responsible for ensuring quality support and services are provided to customers within the area and sourcing resources needed. They work closely with teams, supporting them to provide excellent services to customers and ensuring they have the knowledge, skills, values, and resources required.

This position works in partnership with colleagues within the region and across Avivo to develop knowledge and skills in working with particular funders and target groups, i.e., disability, aged care and/or mental health. They contribute to the communities of practice that focus on the above mentioned.

Duties include

  • Leadership, recruitment, and development of the team of field-based staff
  • Planning and providing services against budget within their geographical area
  • Supporting the team with knowledge and skill
  • Working within a person-centred framework to ensure support is provided in the most efficient way possible by working closely with the Mentors, Team Coach, Service Coordinator Team, Resource Team, Team Facilitators and Support Workers.

Selection criteria

  • Previous experience in a similar role of 2 years or more (essential)
  • Certificate IV in Disability, Aged Care, Mental Health (or working towards)
  • Previous experience in supporting and developing employees and teams
  • Demonstrates ability to work as a supportive leader, with ability to coach and resource others' development
  • Knowledge and understanding of disability, aged care and/or mental health sectors and demonstrates contemporary professional knowledge, values, and practice
  • Commitment and skills in providing excellent support to customers
  • Understanding and commitment to working with communities to welcome and include all people as valued citizens
  • Excellent interpersonal and communication skills, numeracy, and literacy
  • Strong IT skills including ability to use portals, systems, and document relevant information


Benefits

  • $86,371 per annum plus super
  • Increase your take-home pay with the option to salary package up to $18,550
  • Flexible working conditions including working from home to support a great work life balance
  • Work phone and laptop
  • Access to Employee Assistance Program
  • Enjoy the support of a fantastic team that promotes a positive work life culture

Culture at Avivo

People enjoy working at Avivo because we value the different life experiences, skills, and backgrounds of our diverse workforce.

We encourage applications from people with disability, First Nations peoples, LGBTQIA+ and people from all culturally and linguistically diverse backgrounds.

To apply, attach your resume and cover letter

If you are shortlisted for an interview, we will notify you via email or by phone.

To find out more visit: www.avivo.org.au

The closing date for applications is Friday 14 June 2024

Making an appointment to this position is subject to a satisfactory NDIS Worker Screening Clearance

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