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Project Management Office Analyst

4 months ago

Brisbane, Australia Cover-More Full time

Job Description

Are you ready to grow your career in Insurance?

Cover-More Group helps people travel safely across the globe every day. We are there at every step of a traveller’s journey, to keep them safe and help them out if something goes wrong. We are committed to providing reliable, fast, flexible and bespoke services for our customers as well as the many well-known brands we partner with, such as travel agencies, airlines, banks and major sporting clubs

The Operational Excellence & Continuous Improvement Program is responsible for driving operational efficiency and fostering a culture of continuous improvement within the organization. This program will drive Operational Excellence across all customer facing departments, achieving customer experience, efficiency, and risk reduction targets, and is key to enabling the Cover-More “Operations Vision”.

So, what’s the job?

You'll enhance and maintain the PMO framework, tools, templates, and processes. You'll assist in implementing PMO processes and policies across target business functions. You'll drive continuous improvement within the PMO to boost project delivery and reporting, as well as develop training programs to strengthen capabilities for project management staff. You'll implement lessons learned and best practices across the project portfolio. You'll monitor project compliance with company policies, procedures, and best practices, ensure project goals align with business objectives and track KPIs and milestones. You'll collaborate with project managers to create structured tracking programs for all projects. You'll provide financial management support by consolidating reports on costs and benefits. You'll track and consolidate portfolio performance data, providing insightful reports to leadership. You'll identify and manage risks across the portfolio, working with project managers to develop mitigation strategies. You'll build effective relationships with stakeholders, ensuring clear communication and alignment with business goals.

And what are we looking for?

You'll have a Bachelor’s Degree in Business Administration, Computer Science, or a related field, providing you with a solid educational foundation for the role. You'll ideally hold a professional certification in Project Management, such as PMP, CAPM, or PRINCE2, which will enhance your project management expertise. You'll bring strong analytical and problem-solving skills, with proficiency in using Project Management software tools to effectively manage and track projects. You'll have experience in a PMO role, ideally within the Financial Services or Insurance industry, which will provide valuable industry-specific insights. You'll have outstanding written communication skills, with an advanced understanding of business documentation requirements, ensuring clear and concise reports and communications. You'll excel in stakeholder management, ensuring effective collaboration and maintaining strong relationships with key business and project stakeholders.

So, why choose us?

We value optimism, caring, togetherness, reliability and determination.

We have more than 1500 employees worldwide: we’re a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts and customer service professionals. We share a global mission to look after travellers, at every step of their journey.

Job flexibility . We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid work week policy ensures our employees maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.

Career growth. We want you to continue to learn, develop and bring your ideas to the table. We want to hear what you think, and we want you to work with the business - not for the business

Take the time you need, for you and your community. We encourage you to take the time you need, when you need it. We offer regular annual and personal leave benefits along with anniversary leave, covid leave (to get vaccinated and for when you’re sick), volunteer leave and a comprehensive paid parental leave scheme.

Travel and work with us. We’ll help you keep travelling in your career, oh and quite literally with free travel insurance for you and your partner. We also offer great discounts through our extensive travel partnerships…so start planning for your next trip today

Diversity and inclusion. We respect who you are and thoroughly embrace diversity. So whatever walk of life you wander, just be you and come as you are.

Apply today and let’s go great places together

#LI-Hybrid