APS 3 Level Participant Support Officer

1 month ago


Bathurst, Australia HOBAN Full time

HOBAN Recruitment is looking for APS3 Level Participant Support Officers to join a State/Territory-based Service Delivery team responsible for participant engagement and managing participant plans and supports.

Role is located in Bathurst NSW.

You'll be part of a team that directly contributes to accessible, consistent participant experiences.

In this role, you'll:

  • Provide high-quality customer service as the initial point of contact for participants and stakeholders, both in person and over the phone.
  • Support participants attending in-person appointments, ensuring a welcoming and efficient experience.
  • Resolve straightforward enquiries, using provided resources and guidance.
  • Manage team email inboxes, calendars, and appointment scheduling to meet deadlines.
  • Process delegate tasks and provide administrative support, adhering to the relevant Act and operational guidelines.
  • Coordinate internal meetings, take minutes, and maintain records and data.
  • Assist with travel arrangements, invoice processing, and respond to property or maintenance requests.
  • Work collaboratively in a supportive team environment, offering peer assistance where needed.

Benefits:

  • Competitive pay rate of $37.36 per hour, including casual loading, providing you with financial stability and recognition for your expertise.
  • 11.5% superannuation to secure your future and support your retirement planning.
  • Start date of 20 January 2025, allowing you to embark on this exciting opportunity in the New Year
  • Hybrid work environment: two days in the office, with flexibility.
  • Full-time position, offering 37.5 hours per week, Monday to Friday, enabling a healthy work-life balance and time.
  • Work within a well-established organization with a significant impact on society.

About You:
To excel in this role, you'll bring:

  • Strong Communication Skills: Able to provide clear, straightforward advice to a wide range of internal and external stakeholders.
  • Customer Service Focus: Skilled in delivering welcoming, professional support for participants and handling high volumes of enquiries effectively.
  • Attention to Detail: Experienced in managing email inboxes, scheduling, and processing administrative tasks with accuracy.
  • Organisational Skills: Able to prioritise tasks and manage your workload within deadlines.
  • Team Player: Willingness to collaborate and support peers in a fast-paced environment.
  • Adaptability: Capable of responding to operational needs, from administrative support to assisting with team logistics.

Please note you do need to be an AUSTRALIAN CITIZEN for this Federal Government role.
Positions close for submissions at COB Wednesday 20th November 2024.

At HOBAN we encourage applications from people with disability, people from diverse cultural and linguistic backgrounds, people of all genders, LGBTI people, and Aboriginal and Torres Strait Islander people.

We provide reasonable adjustments; including alternate formats to the recruitment process for individuals with disability. If you require an adjustment to be made during the recruitment process, please email our Adjustments Coordinator at adjustments@hoban.com.au or visit hoban.com.au/adjustments for additional contact details.



  • Bathurst, New South Wales, Australia HOBAN Recruitment Full time

    About the RoleWe are seeking an APS 3 Level Participating Support Officer to join our State/Territory-based Service Delivery team. As a key member of our team, you will play a vital role in supporting participants and stakeholders, ensuring accessible, consistent participant experiences.Key ResponsibilitiesYou will provide exceptional customer service as the...


  • Bathurst, New South Wales, Australia Randstad Full time

    OverviewThe Senior Administrative Coordinator - Participant Support role is a key position within our organization, responsible for managing work priorities and workflow to produce high-quality results. This position will undertake various administrative tasks, including research and analysis activities, to support the team's objectives.About the RoleThis...

  • Correctional Officer

    4 weeks ago


    Bathurst, New South Wales, Australia NSW Department of Communities and Justice Full time

    About the RoleThis is a unique opportunity to make a difference in your community as a Correctional Officer working with inmates in court or cell complexes.Supervise and manage inmate behavior in various settings, prioritizing their safety and well-being.Utilize de-escalation techniques to resolve conflict situations, ensuring a secure environment for all...

  • Correctional Officer

    4 weeks ago


    Bathurst, New South Wales, Australia NSW Department of Communities and Justice Full time

    About Correctional Officer RolesAre you looking for a rewarding career with flexibility? We have exciting opportunities for Correctional Officers to join our team in NSW. As a Correctional Officer, you will play a vital role in supporting the court and custody process.Key Responsibilities:Supervise inmates in court or cell complexes, ensuring their safety...


  • Bathurst, Australia Western NSW Local Health District Full time

    **Employment Type**:Temporary Full Time **Position Classification**: Career Medical Officer **Remuneration**: As per award - CMO Grade 1 **Hours Per Week**: 38 hours per week **Location**: Bathurst NSW **Applications Close**:11th December 2024 - 11:59pm **Career Medical Officer - Emergency Medicine** The main purpose of this position is to provide...


  • Bathurst, Australia Western NSW Local Health District Full time

    **Employment Type**: Permanent Full Time / Sessional **Position Classification**: Staff Specialist / Visiting Medical Officer **Remuneration**: $186,241 - $229,825 p.a. / As per VMO Sessional Determination **Hours Per Week**: 40 hours pw / As per roster **Location**:Bathurst | NSW Government** **Applications Close**: 12 January 2025 - 11.59pm **About the...

  • Administration Officer

    2 months ago


    Bathurst, Australia PHE Pty Ltd Full time

    Are you someone who is motivated, organised, and has the willingness to learn new skills? Do you want to continuously develop and improve your capabilities?PHE is currently seeking a committed, driven and enthusiastic Administration Officer to join our growing team in Bathurst NSW.THE ROLE:Assisting with employee onboarding and off-boardingRoster /...


  • Bathurst, New South Wales, Australia Randstad Full time

    Company OverviewRandstad is a global leader in the HR services industry, specializing in connecting people and businesses. Our mission is to provide innovative workforce solutions that drive business success.SalaryWe offer a competitive salary of $65,000 - $80,000 per annum, depending on experience.Job DescriptionThe APS3 Participant Support Officer will...

  • Correctional Officer

    7 months ago


    Bathurst, Australia NSW Department of Communities and Justice Full time

    About the role : Supervise inmates in the court or cell complex or during transportation. De-escalate conflict situations e.g. inmates under stress or affected by drugs. Undertake security checks & inmates searches. Undertake custody related administration. Work collaboratively in a team. Respond to emergency type situations including...


  • Bathurst, Australia TAFE NSW Full time

    **TAFE NSW: A career of life-changing impact** **Education Support Officer - Career Pathways and Employability Skills** **Bathurst Campus** **Temporary Part-Time (17.5 hours per week)** **$89,741 per annum package includes salary of $79,420, employer's contribution to superannuation and annual leave loading** At TAFE NSW, we are dedicated to...

  • Correctional Officer

    3 months ago


    Bathurst, Australia NSW Department of Communities and Justice Full time

    Division: Corrective Services NSW- Location: Bathurst, NSW, AU, 2795- Req ID: 70082**Correctional Officer - Bathurst Correctional Centre** **About the role** Correctional Officers play a positive role in keeping the community safe and helping offenders find ways to improve their lives. We pride oursevels on upholding the highest standards of integrity,...


  • Bathurst, Australia Bathurst Regional Council Full time

    **About the role**: Bathurst Regional Council is currently seeking an experienced customer service professional to join the Waste Management Centre team in the role of Customer Service Officer. The position is responsible for providing outstanding service to customers and contractors at the Waste Management Centre and for providing administrative support to...

  • Administration Officer

    2 months ago


    Bathurst, Australia Western NSW Local Health District Full time

    **Employment Type**: Casual **Position Classification**: Administration Officer Level 2 **Remuneration**: $31.21 - $32.24 per hour (+ superannuation + salary packaging options) **Location**: Bathurst, NSW - Find out more **Applications Close**: 12 November 2024 - 11:59pm **Administration Officer - Casual** Bathurst Health Service **About the role** Our...

  • Executive Officer

    3 months ago


    Bathurst, Australia Charles Sturt University Full time

    **Reference no**: 497697 **Work type**: Continuing - Full Time **Location**: Bathurst **Categories**: Administration, Indigenous Identified, Professional - Provide high-level operational, business and administrative support - Play a key role in progressing First Nations Strategy at Charles Sturt - Collaborate with colleagues on Bathurst campus and work from...


  • Bathurst, Australia Yahweh Care Full time

    Yahweh Care (YC) Service is a community-based disability service provider registered under National Disability Insurance Scheme (NDIS). Yahweh Care provides range of services to people with Aged and Disability From daily activities and community participation. A range of services that enable our clients to feel more inclusive, self-dependant and participate...


  • Bathurst, Australia Bathurst Regional Council Full time

    **About the role**: Bathurst Regional Council is currently seeking a Waste Collection Officer to join the Waste Management Centre Team. The Waste Collection Officer's main purpose is to drive and operate a waste collection vehicle, collecting waste from households in Bathurst, consistent with applicable statutes, regulations and council policies. The...

  • Administration Officer

    2 months ago


    Bathurst, Australia Western NSW Local Health District Full time

    **Employment Type**: Temporary Full Time (up to 29 Jun 2025) **Position Classification**: Administration Officer Level 5 **Remuneration**: $37.10 - $37.94 per hour (+ superannuation + salary packaging options) **Location**: Bathurst / Parkes, NSW - Find out more **Hours Per Week**: 38 **Applications Close**: 7 Nov 2024 - 11:59pm **Administration Officer -...


  • Bathurst, New South Wales, Australia PHE Pty Ltd Full time

    PHE Pty Ltd is seeking a highly skilled Administrative Support Specialist to join our team in Bathurst, NSW.About the RoleThis is an exciting opportunity to work in a dynamic and growing organization that provides safe, rewarding, and long-term employment in regional areas. As an Administrative Support Specialist, you will be responsible for providing...


  • Bathurst, Australia LiveBetter Full time

    **Position Description** **_Private and Confidential _** Coordinator, Community Supports LiveBetter Position Description **About Us**: LiveBetter Community Services is one of the largest human services providers in regional Australia. Our core business is customer-focused in-home and accommodation services. Additionally, we provide support to customers...


  • Bathurst, Australia Connecting Families Full time

    **About Connecting Families**: Connecting Families is more than just a service provider; we're a community-driven organisation dedicated to making a positive impact in the lives of children, adults and families. Our mission is to bring communities together to create a better life for individuals with disabilities. Our motto: _one team, one family._ **About...