Dispatch Supervisor

2 days ago

South Brisbane, Australia VISY Full time

Exciting Dispatch Supervisor position overseeing the day-to-day logistics operations and timely order fulfillment

  • Join a fun and supportive team culture in a dynamic environment
  • Gain exposure to various business areas and expand your skills
  • Progress your career, outstanding long term career pathways within Visy

Visy is powering the circular economy, by providing sustainable, digitally advanced supply chain solutions. We combine our substantial volume, footprint and infrastructure – rooted in our 75 years of manufacturing experience, to provide customised logistics solutions to the industrial, beverage and consumer goods sectors. Offering a range of logistics services from warehousing, contract logistics, linehaul, intermodal transport, global freight forwarding and bulk logistics, we do logistics differently.

Reporting to the Warehouse Manager, you will oversee all aspects of dispatch operations ensuring people and equipment are employed efficiently and distribution activities are performed safely, cost-effectively and in accordance with customer expectations. This is a permanent position that requires a high level of attention to detail, excellent interpersonal and customer service skills to lead a team and achieve timely order fulfillment.

What you’ll do:

  • Manage the day-to-day supervision of the team, overseeing work and motivating them to ensure efficiency and accuracy are maintained and all key performance indicators are met
  • Ensure adequate labour coverage is in line with budgets, delivery schedules and SLAs
  • Develop process improvement plans in line with the State strategy
  • Audit processes/ document control and report on findings, along with recommendations to the Warehouse Manager to close defects found
  • Liaise with production teams / Customer Service / Yatala Warehouse operations to execute or plan against daily movements/urgent requests
  • Maintain records of work performed to facilitate accurate invoicing of clients and payment of employees
  • Ensure all instances of service failure or loss of or damage to goods are investigated and develop and instigate remedial action to prevent a recurrence
  • Responsible for managing operating expenses and wages within budget constraints

What you will bring:

  • Minimum 3 years’ experience in a similar Dispatch or Warehouse environment within a Team Leader or Supervisor role
  • Prior experience in Manufacturing, Supply Chain, or Logistics Industry 
  • Ability to balance commercial, operational, and functional requirements
  • Strong commercial data reporting presentation skills
  • Good understanding of data extraction and evaluation
  • Customer Service focused, analytical skills and process-oriented

What you’ll love when you join us:

  • Sustainability: Contribute to sustainability initiatives that make a difference.
  • Supportive Environment: Be part of a team that values safety, respect, and collaboration.
  • Work life Balance: Enjoy great hours to help you balance your professional and personal life
  • Career Growth: Opportunities for further training and career advancement within the company

You will be required to meet Visy’s employment criteria which will include a criminal history check and pre-employment medical (including drug & alcohol testing).

Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.

Please note that only applications with the right to live and work in Australia will be considered for this position.

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