Gifting Service Consultant
4 weeks ago
About Us:
Shorty’s Liquor is the corporate destination for beverages and gifting in Australia.
It is not just what we do; it’s how we have passionately done it for almost 20 years. A corporate beverage, hospitality & gifting business that is authentically customer-centric and trusted by many of Australia’s largest and most respected businesses.
Headquartered in Ultimo where we also house our second* most valuable asset - many of the most remarkable wines from around the world. *second to our team and clients, of course.
Gifting Service Consultant - Dan Murphys Gifting Hub
Who are we?
Shorty's Liquor provides B2B capabilities and expertise, supplying drinks to corporate businesses in Sydney and Melbourne CBDs and also leveraging the Dan Murphy's network. Shorty's vision is to be the corporate destination of fine wine, liquor and gifting in Australia through premium products, powerful partnerships and superior service.
Job Description
-
This is just the start, so dream big
-
Hybrid role with an expectation of 1-2 days per week in the syd/mlb office.
-
Support iconic Retail drink brands
A great opportunity for a Gifting Service Consultant to join a vibrant, dynamic and supportive team culture.
This position will see you enhance customer satisfaction after sales service, prioritise prompt responses to gifting inquiries and promptly identify and address trends to improve the overall Gifting Hub experience.
Sound good? Read on.
Here is a taste of what you can expect in this role
-
Respond to customer queries regarding Gifting Hub sales across various communication platforms
-
Foster relationships with Shortys customer service team to enhance customer experience through shared insights
-
Support proactive sales growth through active sales calling as required by the business.
-
Identify pain points, inefficiencies, and opportunities for process improvements in Dan’s Gifting Customer Service
-
Maintain and update customer records using designated tools and software (Trello and agreed templates)
-
Address customer inquiries promptly, resolve issues, and maintain a friendly and positive phone/chat demeanour
-
Participate in monthly review sessions, contributing new ideas, opportunities for improvement, and fostering accountability
-
Cultivate relationships with Store Managers, understanding their priorities and ensuring effective communication among key stakeholders
Qualifications
Now let’s talk about you
We’re looking for an energetic and passionate individual with strong communication skills, both written and verbal. You will have excellent attention to detail and most importantly are highly confident and capable with stakeholder engagement, and partnering with the business to provide key insights.
-
Exceptional communication skills
-
Capability to actively seek and offer constructive feedback
-
Advanced time management and prioritisation skills to support business requirements within a fast-paced environment
-
Meticulous attention to detail and a commitment to ensuring accuracy in all tasks
-
Enthusiastic demeanour coupled with a positive attitude towards challenges and opportunities
-
Desire to be part of the exciting and energetic Drinks industry
The benefits are good too
-
We offer flexible working in every sense
-
An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
-
Monthly meeting-free days
-
Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
-
Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
-
At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply.
Grow with Endeavour Group
Endeavour Group comprises a diverse range of drinks and hospitality businesses including BWS, Dan Murphy’s, ALH Hotels and Pinnacle Drinks. We are focused on growing and transforming our businesses to meet the changing needs of customers and we’re driven by a culture that puts our customers and team first.
As an inclusive, team-first company, our people are at the core of everything we do. We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability or sexual orientation. At Endeavour Group we value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.
We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating a more sociable future – for our customers and for each other.
We’d love to hear from You
If you meet a number of the requirements, but not all, we encourage you to submit your application.
You can learn more about working with us on LinkedIn or via www.wowcareers.com.au #LI #work180
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.
-
Gifting Service Consultant
3 months ago
Ultimo, Australia Specialty - Operations Support Full time**About Us**: Shorty’s Liquor is the corporate destination for beverages and gifting in Australia. It is not just what we do; it’s how we have passionately done it for almost 20 years. A corporate beverage, hospitality & gifting business that is authentically customer-centric and trusted by many of Australia’s largest and most respected...
-
Corporate Gifting Service Consultant
2 weeks ago
Ultimo, Australia Specialty - Operations Support Full timeAbout Us: Shorty’s Liquor is the corporate destination for beverages and gifting in Australia. It is not just what we do; it’s how we have passionately done it for almost 20 years. A corporate beverage, hospitality & gifting business that is authentically customer-centric and trusted by many of Australia’s largest and most respected businesses....
-
Gifting Service Consultant
1 week ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout UsAt Shorty's Liquor, we're passionate about providing exceptional corporate beverage and gifting solutions to businesses in Australia. With a strong focus on customer-centricity and trust, we've established ourselves as a leading corporate destination for fine wine, liquor, and gifting.Job DescriptionWe're seeking a highly skilled Gifting Service...
-
Corporate Gifting Service Consultant
2 weeks ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout Us:Specialty - Operations Support is a leading provider of corporate gifting solutions in Australia.We are a customer-centric business that has been passionately delivering exceptional service for almost 20 years. Our corporate gifting business is a key part of our operations, and we are looking for a dynamic Corporate Gifting Service Consultant to...
-
Corporate Gifting Service Consultant
2 weeks ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout Us:Specialty - Operations Support is a leading provider of corporate gifting solutions, specializing in premium alcohol gift packs, luxury hampers, and unique alcohol presents. As a dynamic and growing company, we're looking for a seasoned Corporate Gifting Service Consultant to join our team and help us drive corporate sales to new heights.Role...
-
Gifting Service Consultant
6 days ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout UsAt Shorty's Liquor, we're the corporate destination for beverages and gifting in Australia. Our passion for delivering exceptional customer experiences has driven us for almost 20 years. We're a corporate beverage, hospitality & gifting business that's authentically customer-centric and trusted by many of Australia's largest and most respected...
-
Corporate Gifting Service Specialist
7 days ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout UsAt Specialty - Operations Support, we're the go-to destination for corporate gifting solutions in Australia. With a passion for delivering exceptional customer experiences, we've been serving the country's largest and most respected businesses for almost 20 years.Our team is dedicated to providing authentic, customer-centric solutions that exceed...
-
Gifting Service Consultant
2 weeks ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout Us:At Specialty - Operations Support, we are a leading corporate beverage and gifting business that has been passionately serving Australia's largest and most respected businesses for almost 20 years.We are a trusted partner for corporate beverage, hospitality, and gifting solutions, providing premium products, powerful partnerships, and superior...
-
Corporate Gifting Service Specialist
4 days ago
Ultimo, New South Wales, Australia Specialty - Operations Support Full timeAbout UsAt Specialty - Operations Support, we're the go-to destination for corporate gifting solutions in Australia. With a passion for delivering exceptional customer experiences, we've been serving the country's largest and most respected businesses for almost 20 years.Our team is dedicated to providing authentic, customer-centric solutions that exceed...
-
Ict Functional Consultant
3 months ago
Ultimo, Australia Spinifex Recruiting Full timeAre you a Dynamics 365 expert with a passion for delivering cutting-edge solutions? Our client, a prominent industry leader, is actively seeking a skilled Dynamics 365 Functional Consultant to join their dynamic team. If you thrive in an agile environment, have hands-on experience in Finance and Operations, and are ready to contribute to innovative projects,...
-
Casual Sales Assistant
3 months ago
Ultimo, Australia Kaboodle Designs Full time**Job description** Job description We are a quirky and fun Jewellery and accessories gift shop located in Queen Victoria Building, Newtown, Broadway Shopping Centre and Westfield Burwood. You will be involved in all aspects of running the store, from opening, closing, managing stock levels and customer service. Perfect opportunity to learn and leap into...
-
Junior Casual Sales Assistant
4 months ago
Ultimo, Australia Kaboodle Designs Full timeWe are a quirky and fun Jewellery and accessories gift shop located in Newtown, Broadway Shopping Centre and Westfield Burwood. You will be involved in all aspects of running the store, from opening, closing, managing stock levels and customer service. Perfect opportunity to learn and leap into retail. PLEASE LIST YOUR AVAILABILITIES when you...
-
HR Generalist
2 weeks ago
Ultimo, New South Wales, Australia Royal Flying Doctor Service Full timeAbout the RoleThe Royal Flying Doctor Service is seeking an experienced HR Generalist with a background and interest in Learning and Development to support our People Business Partners with various initiatives and projects.Key ResponsibilitiesDesign and implement all e-learning at an enterprise levelDevelop an organisational learning and development...
-
Marketing & Ecommerce Lead Shorty's
4 months ago
Ultimo, Australia Specialty - Operations Support Full time**About Us** Very rarely do we see a genuine opportunity to champion both pure marketing as well as eComm in such an innovative environment. Shorty’s is the newest joint venture at Endeavour Group, specialising in the supply of Business to Business corporate drinks. Shorty’s also manage some booming services on behalf of the Dan Murphy’s brand - the...
-
Casual Beauty Advisor
4 months ago
Ultimo, Australia The Body Shop International Limited Full time**The Body Shop**: When Anita Roddick founded The Body Shop in 1976, she had a vision. Business as a force for good '“ that's us. Over 40 years later, we're proud to be pioneering cruelty-free beauty every step of the way. We're the original ethical beauty brand. We've got a thing for empowering people and enriching our planet. We're all about keeping it...
-
Corporate Receptionist and Office Coordinator
3 months ago
Ultimo, Australia Charterhouse Full time**Permanent role**: - **Ultimo Location - Close to public transport**: - **Seeking an experienced Receptionist/Office Coordinator to join a corporate head office.**: - **Office based role - Monday-Friday 8:30am-4:30pm**: - **ASAP Start**: - **$65-70K + Super dependent on experience**: - **1 day work from home per week once fully trained** **About the...
-
Locum Dental Assistant
3 weeks ago
Ultimo, Australia Cornerstone Medical Recruitment Full timeJoin Our Team as a Locum Dental Assistant in Regional & Remote Australia! Are you an experienced Dental Assistant looking for an opportunity to make a meaningful impact in Australia's remote communities? Look no further! We are collaborating with public clinics in Northern Territory and we're on the lookout for passionate Dental Assistants like you to...
-
Screen & Games Manager
3 months ago
Ultimo, Australia Apra Amcos Full timeWe are seeking a self-motivated, innovative leader to join APRA AMCOS as a Screen & Games Manager to complement a dynamic, friendly, passionate and well-established member focused department. Reporting to the Director, Writer Services; you will deliver services to Screen and Games writers and contribute to managing bespoke and specialist initiatives. This...
-
Project Coordinator
2 weeks ago
Ultimo, New South Wales, Australia Enhance Project Full timeAbout Us:EnHance Project is a management advisory company specializing in project direction and transaction management within the property development, management, construction, and delivery sectors. We offer a comprehensive suite of consulting services to reduce client risk, improve value, and deliver client-oriented outcomes in a timely manner. EnHance has...
-
Project Coordinator
1 week ago
Ultimo, New South Wales, Australia Enhance Project Full timeAbout UsEnHance Project is a leading management advisory company based in Australia, specializing in project direction and transaction management within the property development, management, construction, and delivery sectors. Our comprehensive suite of consulting services reduces client risk, improves value, and delivers client-orientated outcomes in a...