Technical Product Sales Manager

3 days ago

West Perth, Australia Metso Full time

Join an industry leader and make a positive change in the sustainable use of the world’s natural resources. Together, we will transform the business and drive the industry toward a greener future.

At Metso, you will be supported by our inclusive culture and a network of colleagues from around the world. With us, you will embark on a personal growth journey and are encouraged to realize your potential. This is your invitation to rise above the possible.

Job posting end date: 07/03/2024

Introduction:

Metso would like to engage aTechnical Product Sales Manager professional to join our team.

The purpose of this role is to drive profitable sales growth of the Material Transportation Business Line (MTBL) product offerings within the APA Market Area. This position differs from the traditional Technical Sales Support (TSS) position within the Market Area as this reports directly into the Sales and Service function. This position will have full authority to approach customers directly and own’s the sales opportunities with close collaboration with the MA Site Account Management team. In addition, this position shall offer guidance to identify, enhance and implement business development and planning activities, in synergy with the Material Transportation Business Line (Hub teams) and relevant Product Lines strategy.

What You'll Do:

Be familiar with all Product Line products and value propositions - Have an intimate understanding of the marketplace expectations on product pricing but understand ‘value proposition selling’ to maximize product margins. Acts as a conduit between the Customer and the Product Lines to drive and support ‘Go to Market’ strategies, sales campaigns (product specific) and close gaps in value chain offerings to consolidate with Metso Outotec’s overall offering. Identify and support development of LCS (Life Cycle Solutions) opportunities with Market Area’s and Integrated Service Solutions (ISS) team to offer a commercially astute offering. Support and develop value proposition/drivers/quantification with the Hub team (and Product Line if appropriate) during solutions and proposal phase in sales process. Regularly attend sales steering meetings with relevant Site Account Manager’s as required. Understands the market, competition and the industry best practices for the defined technology and ensures that the sales case is built accordingly. Ensures compliance with sales process, proposal and risk management procedures in the cases. Develops and manages a sales pipeline to include activities in monthly OR forecast (works with Hub Managers where appropriate) Liaise between Market Area's Commercial team, Hub Manager, Product Line Heads on commercial matters where appropriate. Work closely with MA/BA sales teams to ensure targets are being actioned (monitor via ‘Sales Force’ and other business systems) Awareness of Customer Satisfaction (NPS) and participation of improvement initiatives as appropriate. Supports customers with product know-how across Conveyor solutions, Chute solutions and Load & Haul Solutions Technical design input and support to the Regional Hub team to support sales opportunities. Technical problem solving at customer’s place of application (with Site Account Manager if appropriate). Support internal Sales and Quotation Order Management as required. Engage with relevant product manager around available products and market feedback for product development across the product lines. Set regular review and steering meetings with relevant Market Area personnel and other Business Lines stakeholders. Ensure compliance to the process flow charts and ensure business systems are utilized in conjunction with set procedures. Identify and develop market specific needs and tools in conjunction with the Product Line and Market Areas to systematically gather and share information. Provide recommendations on the development of new products as well as the optimisation of existing products to improve performance, quality or cost competitiveness. Support and work with Material Transportation Business Line Hub teams to develop opportunities, concepts, proposals. Escalates issues, market intel and alternative business models to relevant stakeholders (Hub, MA or PL)

Who You Are:

Experience in mining, manufacturing, or service-related business - Experience with sales/fronting customers Developing and implementing business growth strategies Proficient with business systems including MS Suite, CRM (Salesforce), and Power BI (SAP experience a bonus) Sound technical understanding of chutes / wear linings, conveyor systems and loading & hauling applications. Ability to read and interpret engineering drawings.  Good time management, planning and organizational abilities – the ability to work autonomously. Strong communication skills, listening, oral and written with excellent interpersonal skills and exposure to an international working environment. Ability to coach, motivate and develop people and show the way forward. Ability to travel intrastate, interstate and overseas if required. Engineering Degree or relevant Trade Qualification (Mechanical) -  Desirable

The Rewards:

Competitive salary, including eligibility for the annual bonus scheme. Company funded salary continuance insurance. Gender-neutral Parental Leave scheme, allowing up to 18 weeks of paid Primary Carer’s Leave, and other associated benefits, such as fertility leave. Recognition and loyalty programs. Opportunities for training and advancement A hybrid structure, with encouraged flexible working arrangements. Discounts through certain health insurance funds

Hiring Manager: Brett Delaney 

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