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Senior Vendor Manager

2 months ago

Brisbane, Australia Mansell Taylor Consulting Full time

Do you thrive on enhancing commercial outcomes through vendor and stakeholder management? Join an incredible team and play a crucial role in driving operational success and elevating customer experience managing relationships with contact centres and direct sales. Offering flexible work options, a competitive salary and a great team - this is the role you've been looking for
 
Your role:

  • Lead and manage relationships with key commercial vendors to enhance performance, reduce costs, and improve customer experience
  • Oversee vendor contracts, service delivery, and sales channel performance, aligning activities with business goals
  • Develop vendor management frameworks, ensuring compliance and quality assurance across all vendor partnerships
  • Collaborate with cross-functional teams to ensure operational excellence, and provide reporting and insights to drive revenue growth
  • Lead a team of Sales & Customer Excellence professionals, fostering a culture of engagement, creativity, and innovation

Preferred Requirements:

  • Proven experience in managing large commercial vendors, contract negotiations, and driving performance improvements
  • Excellent problem-solving, critical thinking, and communication skills
  • Ability to work across teams and engage with senior leaders to deliver results

Preferred Qualifications:

  • Bachelor's degree in Business Administration or relevant field

To be considered for this role you must possess the right to work in Australia.