IT Vendor Lead
6 days ago
Lime Recruitment is seeking a highly skilled IT Vendor Lead - Program to join a large organization in Brisbane. The successful candidate will be responsible for effective vendor and contract management to support the successful delivery of digital programs and projects.
Key Responsibilities:
- Develop and maintain strong relationships with internal stakeholders, including D&TG program managers, IT Vendor Manager – Operations, architecture, Procurement, and Legal teams.
- Manage service level agreements (SLAs) and pricing with vendors.
- Implement vendor management strategies to optimize program delivery in partnership with Procurement and Legal teams.
- Deliver and manage portfolio and program level strategic procurement plans.
- Act as a primary point of contact for all program vendor-related activities, performance issues, concerns, and new requirements.
- Identify opportunities for vendor-related cost savings and process improvements.
- Facilitate regular communication and meetings with vendors to discuss performance, upcoming projects, and potential issues.
- Ensure compliance with contractual terms and conditions, monitor and manage vendor performance against SLAs and Key Performance Indicators.
- Establish and track performance metrics to evaluate vendor performance and conduct regular performance reviews and audits of vendors.
- Prepare and present reports on vendor performance as required.
- Identify and mitigate vendor-related risks associated with vendor relationships.
Requirements:
- Bachelor's degree in Information Technology, Law, Business Administration, or a related field.
- Proven experience in vendor management, preferably in an IT or program management environment.
- Strong negotiation, contract management, and relationship-building skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Familiarity with IT services products and market trends.
- Proficiency in using vendor management software and tools.
- Strong oral and written communication and presentation skills.
Lime Recruitment is a Queensland-owned agency, offering personalized service and a Tier 1 supplier to the Queensland Government. Apply now or contact Daniel Keyte on 0433 013 200 or daniel@limejobs.com.au to find out more.
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