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Office Manager

3 months ago

Ryde, Australia STAFF X Full time

Exciting Opportunity for Office Manager Role


About the Client:

STAFF X Talent Solutions proudly collaborates with a leading civil engineering company committed to a multifaceted approach to design, construction, and management of infrastructure to achieve cost effective solutions that exceed client's expectations.


About the Role:


As an Office Manager, you will play a crucial role in overseeing the daily operations, ensuring a productive and efficient workplace. Your role combines administrative, financial, and client-facing duties. You'll coordinate activities between clients, engineers, and designers, assist directors with their tasks, and keep the office clean and well-supplied. Additionally, you'll support marketing efforts and maintain the business's financial health through effective debt management.
 

Key Responsibilities:

·        Ensure the office is clean, organised, and well-maintained.

·        Manage inventory and order office supplies, snacks, and other necessities.

·        Coordinate with vendors for office maintenance and repairs.

·        Answer phone calls, respond to emails, and address client concerns professionally.

·        Facilitate communication between clients and the engineering/design teams.

·        Manage client expectations regarding project deadlines and document requests.

·        Assist directors with their daily tasks and special projects.

·        Handle document control, filing, and preparation of important documents.

·        Organise and schedule meetings, appointments, and travel arrangements for staff.

·        Monitor and follow up with debtors to ensure timely payments and reduce overdue accounts.

·        Assist in budget management and work towards achieving profitable outcomes for the business.

·        Engage in marketing activities, including maintaining a LinkedIn presence.

·        Coordinate with the marketing team for advertisements and promotional activities.

·        Assist in creating and distributing marketing materials.

·        Understand company processes and development procedures to effectively handle customer disputes.

·        Provide excellent customer service to clients, ensuring their satisfaction and retention.

·        Identify and implement office process improvements to enhance efficiency.

·        Develop and maintain office policies and procedures.

·        Assist in onboarding new employees and maintaining personnel records.

·        Support HR in organising team-building activities and company events.

·        Liaise with IT support to ensure smooth functioning of office technology and systems.

·        Assist staff with basic IT issues and coordinate external IT support when necessary.

·        Ensure compliance with health and safety regulations within the office.

·        Maintain records of compliance and conduct regular safety audits.

 



Requirements


Key Requirements:

·        Bachelor’s degree in business administration, Management, or a related field preferred

·        Proven experience in office management or a similar administrative role.

·        Strong organisational and multitasking abilities.

·        Excellent communication and interpersonal skills.

·        Proficiency in Microsoft Office Suite and office management software.

·        Basic understanding of financial and accounting principles.

·        Experience in marketing and social media management is a plus.

·        Ability to handle confidential information with discretion.

·        Experience in an engineering consultancy or related construction industry.

·        Familiarity with project management tools and software.

·        Experience in coordinating between multiple departments and managing cross-functional teams.

·        Background in managing client relationships and service contracts.

·        Proven ability to improve office processes and implement efficiency measures.

·        Experience in event planning, marketing, and coordination.

·        Knowledge of HR best practices and employee onboarding processes.

·        Understanding of IT systems and troubleshooting basic technical issues

 



Benefits

Why Join Our Client?

·        Great location in Ryde, NSW.

·        Work with a highly motivated and experienced team of multidisciplinary engineers, with extensive local experience in civil, structural, and remedial engineering.

·        Enjoy a streamlined service that provides a fully integrated multi-disciplinary approach to a wide array of projects.

·        Take on dynamic role with the opportunity to scale the business.

·        Collaborate with a dedicated team crafting personalised solutions to empower clients and partners.

·        Engage with industry experts and visionary leaders in a dynamic work environment.

·        Become a valued member of a company that fosters creativity, innovation, and a flexible, supportive culture


How to Apply:

If you're a proactive and results-driven Office Manager, we invite you to take the next step in your career with us. Click "Apply" or send your resume to to explore this exciting opportunity.