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Academic Programs Officer

2 months ago

Parkville, Australia University of Melbourne Full time

About the Role


Play a crucial part in shaping the academic experience within the Faculty of Business and Economics. This dynamic role is integral to maintaining the high standards and seamless operation of the faculty’s academic offerings – particularly the doctoral programs. You will be responsible for overseeing the efficient and timely execution of academic processes essential to the faculty's degree programs. Providing comprehensive admissions services for both Honours and Doctoral programs, and playing a pivotal role in student scholarships and course/subject enrolments. The role also involves supporting students and academics – and contributing to an array of engagement activities and events for our doctoral students. Your impact will directly enhance the academic journey of our students and the faculty’s success.

Your responsibilities will include:

Providing accurate and timely information and advice in response to queries and supporting the efficient and client-focused delivery of admission services. Processing, assessing, and issuing course and scholarship offers, ensuring completion within agreed timelines and in accordance with established criteria. Building and maintaining strong collaborative relationships with key divisional stakeholders and staff, while working closely with colleagues across the University to promote best practices, support continuous improvement, and drive innovation.

Who We Are Looking For
You are a self-motivated and proactive individual, capable taking ownership of your work and independently managing tasks, whilst at the same time working well within a team environment and with others. You have a proven ability to prioritise tasks, meet deadlines, and maintain high levels of focus and accuracy in a fast-paced environment with substantial activity. You confidently resolve day-to-day issues and make sound decisions, escalating more complex matters when needed. Your strong interpersonal skills are essential for building relationships within the faculty and the wider university community.

You also have:

A degree or diploma with relevant subsequent experience, or an equivalent combination of education, training, and experience. Proven ability to maintain high levels of focus and accuracy in a fast-paced environment with substantial activity. Demonstrated commitment and experience in delivering exceptional client service to achieve successful outcomes.

For further information regarding responsibilities and requirements, please refer to the attached PD.

Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.

Your New Team – The Faculty of Business and Economics
Through its leading research and teaching, the Faculty of Business and Economics at the University of Melbourne influences policy design, corporate governance, and business practices globally.

The Faculty of Business and Economics has been preparing students for exciting and challenging careers since 1924. The Faculty offers extensive undergraduate, graduate, and research higher degree study options through the Bachelor of Commerce, Melbourne Business School suite of postgraduate programs. There are more than 10,000 students enrolled in undergraduate and graduate degrees within the Faculty. The Bachelor of Commerce is one of the most sought-after business courses in Australia. The Faculty is also the home of leading research masters degrees and the PhD. The Faculty hosts world class academics and professional staff, the brightest students, alumni, and other stakeholders. Since its establishment, the Faculty has produced a large number of leaders in business, government, and academia, in Australia and around the world. We are committed to enhancing our applied research outcomes, expanding our curriculum, and bolstering our connections with industry to help shape the world of business and economics in Australia and internationally.

The Faculty seeks to welcome and value the unique contributions of people from all backgrounds. We are committed to diversity and inclusion practices to achieve our vision through the policy of relative-to-opportunity performance evaluation and initiatives such as Faculty Carer’s Travel Support Scheme, Professional Development Programs, Awards for excellence in teaching and research.

What We Offer You
 In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page

About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.

We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at , with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".

Aboriginal and Torres Strait Islander Applicants
 We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.