Sales Support Officer

5 days ago

Port Melbourne, Australia Findmea Full time
  • Competitive Salary Package and benefits
  • Broad scope of responsibilities
  • Value based organisation
  • 100% Australian owned and operated

EAP, Staff and their families Insurance scheme, discounts on prime meat, onsite parking are just some of the benefits available to this role.

Our Client

Our client H W Greenham is a large 100% Australian privately owned and operated family business, that has built an excellent reputation over the last 25 years. During this time, it has established 3 manufacturing facilities across Victoria and Tasmania in the beef processing sector.

They are leading suppliers to both the domestic and export markets with their high quality beef products.

They live and work through their values of Integrity, People, Safety, Ideas and Community and deliver on their principles.

The Role

With its head office in Port Melbourne and reporting to Group Sales Manager this key position will be primarily responsible for the preparation of accurate and timely reports, generating orders and providing sales administration support to ensure a seamless process.

The following is an overview of the key responsibilities:

  • Using Salesforce enter sales into the system
  • Ensure accuracy of PO details are aligned with the SO and country
  • Enter contract details and raise orders received from customers responsible for.
  • Keep production informed of incoming orders and related production requirements.
  • Liaise with freight forwarders (mostly international), communicating with and providing documentation to production and loadout to confirm arrangements
  • Monitor customer orders, ensuring they are on track and that products are meeting customer requirements.
  • Liaise with inventory and sales to ensure that all information is in order and up to date in relation to production and stock levels
  • Communicate with customers to understand their order requirements, ensuring that all documentation and inventory match
  • Liaise with Livestock Managers to understand what stock is coming in to assist with forecasting production and sales
  • Generate stock management and stock on hand reports to ensure that the sales team are informed
  • Alert the production and sales teams when there is old stock in store
  • Provide data and contribute to discussion regarding product and cuts required and available, using Salesforce "live" reporting tool
  • Step in to cover Sales Manager whilst they are travelling or on leave.
  • Liaise with freight forwarders to alert them to upcoming orders
  • Providing customers regular information on delivery of orders
  • Follow up on shortages and provide POD
  • Generate stock level/inventory reports
  • Provide report analysis as required to help sales and production
  • Generate aged and frozen stock
  • Using stock on hand reports
  • Run all analytics for the sales team, providing data on product movement
  • As part of the production planning process, generate reports by specific customers

Other duties will include working with the Production Planning, Marketing and QA teams. A comprehensive Position Description will be provided to short listed candidates.

Ideally you will have demonstrable experience within the Export/Import Produce/Food sector as the requirements of this role are quite specific.

About you

You will be a customer centric, task focused person who has an excellent attention to detail and can work to deadlines in a fast paced environment.

Your skills, experience and attributes should include:

  • Substantial experience in a similar role & industry (FMCG)
  • Polished communication skills
  • A high level of computer literacy (must include excel)
  • Ability to quickly adapt to change
  • Reporting on sales activity and targets
  • Excellent analytical skills

Don't underestimate the importance of this role and the opportunities it will provide. There is a nominal hours for this role however as you'll be dealing with both Domestic and Export markets some flexibility is required.

So, if you're looking for that next step in your career, the time is now to take the opportunity and apply for what will be a highly sought after position within a great Australian owned and operated company.

Due to Industry requirements only candidates who have or are willing to have a Q Fever vaccination will be considered.

Please submit your professional resume in Word format for consideration.

Tap into your potential and Recharge your career and apply now.

*Please note applications will only be considered by applying through this job ad and process by Findmea Pty Ltd.

About Us:

FINDMEA is a national employment agency with a passionate management team combining over 40 years of recruitment experience in finding the right people. For us, its personal - we see beyond the CV to discover your real potential.

To be considered for this role you must provide one of the following Australian Proof of Right to Work Documents; (Australian Birth Certificate, Australian Citizen Certificate, or current Australian Passport)

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