Sales Operations Lead, ANZ Startups, APJ Startup Sales Ops

3 months ago

Sydney, Australia Amazon Full time

DESCRIPTION

Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.

We are seeking a Sales Operations Lead to partner with AWS Sales Leaders to define, land and execute against our strategic priorities. This role will drive predictability in reporting and analyzing business trends as well as participating in strategic planning for the business. The ideal candidate has broad technical skills, strong financial acumen and a deep analytic background to assist the Sales teams in creating efficiency, assessing performance and reporting & delivering results.

This position will be responsible for managing the rhythm of the business activities such as Monthly Business Reviews, Quarterly Business Reviews, and other cadenced reporting and metrics. The position will assist the Sales Managers in evaluating and forecasting attainment against quotas, utilizing various CRM tools to derive well-vetted analysis, and other ad-hoc requests and analysis as needed. This position will also be responsible for generating commission plans, managing the territory definitions and account movements, and calculating commissions.

This individual will need to collaborate effectively with internal end-users and cross-functional data teams to solve problems, implement new reporting solutions, and deliver successfully against high standards. A successful individual is a person that has a proven work ethic that drives the desired results. This is a hands-on position - the ideal candidate must be willing to “roll up the sleeves”.

This position will work with the several stakeholders supporting the extended AWS ANZ Startup Sales organization, such as Business Development, Marketing, Professional Services, and the Partner team. The individual must have the ability to communicate effectively across multiple technical and non-technical business units, as well as across other geographies.

Key job responsibilities
- Define the key sales support systems/processes required to meet the rapid growth of the business and develop mechanisms that enable scale.
- Manage the development of continuously-evolving forecast models and methodologies, owning the quantitative analysis of the performance of our sales team, customers, prospects, partners, markets, and products/services.
- Manage the monthly cadence of business reporting.
- Develop relationships and processes with sales, partner, finance, HR, sales operations, and other stakeholders to identify and address reporting issues.
- Assist Sales Managers in all aspects of evaluating their teams’ performance.
- Ensure accurate and timely sales commission calculations and payments.
- Identify reporting issues, gaps in processes, and drive timely resolution.
- Prepare ad hoc analysis & participate on projects as needed.

A day in the life
You are a key member of the ANZ Startup leadership team, so you spend a lot of time in 1:1s with the ANZ Sales Leader and Sales Managers. You shadow customer calls and learn about what our customers are asking for. You foster a community of knowledge sharing with other Sales Ops leads on our team, so we benefit from your unique perspective and ways of solving problems. You love inventing and frequently create new mechanisms and processes which help us deliver more as a team. You go above & beyond by acting as a stand-in for Sales Leadership in internal reviews, and deploying best practices you developed in other APJ regions or even worldwide.

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

BASIC QUALIFICATIONS

- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- 5+ years of finance, business management and sales operations experience
- Experience with sales CRM tools such as Salesforce or similar software
- Experience using Microsoft Excel to manipulate and analyze data
- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field

PREFERRED QUALIFICATIONS

- Experience working within a high-growth, technology company
- Strong written and verbal communication skills, with a track record of presenting to senior management

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer, and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected attributes.

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