Client Implementation Manager – Global Trade
1 month ago
Some career choices have more impact than others.
At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.
As an HSBC employee in Australia, you’ll have access to tailored professional development opportunities, competitive pay, an embedded flexible working culture and a range of employee benefits. These include market-leading subsidised private health cover, enhanced parental pay and support when returning to work, subsidised banking products and services, bonus leave days and wellness programmes including discounted gym memberships.
HSBC Global Trade and Receivables Finance (GTRF) is committed to helping companies of all sizes from every part of the world grow their business across borders. Offering a comprehensive range of forward-thinking supply chain and traditional trade solutions, the business has been repeatedly recognised by the industry’s most prominent publications and associations with numerous awards for its strength in combining innovation and service excellence with end-to-end customer solutions.
Taking on the role of GTRF Client Implementation Manager, you will use your technical expertise, team work and communication capability to ensure a seamless transition for our Global Banking and Commercial Banking clients, from set-up through implementation and on-going operation and maintenance of their facilities. Working closely with Business Development Managers, Relationship Managers and our GTRF Structuring & Solutions Managers you will structure bespoke open account solutions, while ensuring a high quality customer experience. You will have interaction with the entire range of GTRF products, actively engaging with all teams and customers across the business in a varied role where no two days will be the same.
Joining the Global Trade & Receivables Finance team at HSBC, opens a world of opportunity, in an organisation founded to support Trade globally. With a global trade network and product suite which is second to none, your skills and experience in this area will be appreciated and valued and you will have a broad range of future career opportunities available both locally and internationally.
Your main responsibilities will include:
On-boarding new clients and maintaining existing clients on current and future HSBC digital platforms including profile set-up, screening, training and user creation, for clients, buyers and suppliers. Ensuring products and services are delivered in a coordinated and timely manner to realise revenue efficiently. Coordinating with stakeholders to deliver solutions in a timely manner within the earliest possible time, enhance productivity and sustain a high-quality client-centric service culture. Ensuring that the implementation and post-implementation processes are aligned with the bank’s objectives. Strengthening client relationships through providing training and advice to clients to maximise the benefits of our GTRF solutions. Project managing the Customer Implementation process with a focus quality and time efficiency to achieve the highest level of customer satisfaction. RequirementsTo be successful in this role, you will need:
Strong knowledge of global trade and receivables finance services and products. Strong knowledge of trade and receivables finance technology, systems and implementation processes. Excellent written and verbal communication skills with the ability to develop and maintain strong stakeholder relationships at all levels. The ability to influence and negotiate with senior stakeholders and clients, using strong interpersonal skills. A team focus with the ability to interact effectively across multiple business lines. Excellent organisation skills with the ability to work under pressure to meet deadlines. Demonstrated experience with change management, supporting the success of client implementation processes. An understanding / certification on SWIFT and SAP will be an advantage.Preference will be given to candidates who hold Australian PR/Citizenship or New Zealand Citizenship, or who can demonstrate current unrestricted work rights in Australia without limitations.
We value difference through seeking out different perspectives, we succeed together, collaborating across boundaries, we take responsibility, holding ourselves accountable to get things done. Through these values, HSBC is committed to building a culture where all employees are appreciated and respected and where opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow in an inclusive environment. Applications from First Nations peoples are encouraged.
Learn more about careers at HSBC Australia –
-
Product Manager – Global Trade Management
4 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager – Global Trade Management
3 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager – Global Trade Regulations
2 months ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager
3 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unraveling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Product Manager
2 weeks ago
Sydney, Australia WiseTech Global Full timeAre you passionate about tackling complex industry challenges? At our Sydney Head Office, we're home to approximately 30 dynamic teams dedicated to unravelling intricate industry problems. Currently, we're on the lookout for a seasoned expert in Global Trade Regulations to spearhead the development of compliance software for our flagship product, CargoWise....
-
Client Implementation Manager
3 weeks ago
Sydney, New South Wales, Australia HSBC Full timeJoin HSBC and Open up a World of Opportunity!At HSBC, we are dedicated to utilizing our expertise and global connectivity to provide growth opportunities for our customers and colleagues. By nurturing progress and innovation, we strive to make a positive impact on the world we share.As an HSBC employee in Australia, you will enjoy tailored professional...
-
Client Implementation Manager
1 month ago
Sydney, New South Wales, Australia HSBC Full timeJoin HSBC and Open up a World of Opportunity!At HSBC, we are dedicated to utilizing our expertise and global connectivity to provide growth opportunities for our customers and colleagues. By nurturing progress and innovation, we strive to make a positive impact on the world we share.As an HSBC employee in Australia, you will enjoy tailored professional...
-
Implementation Manager
3 weeks ago
Sydney, Australia WiseTech Global Full timeAbout Wisetech Global & Matchbox Exchange Having listed on the ASX in 2016, WiseTech Global is an AU$25 billion+ company that is serious about expansion and technical innovation. We’re changing the world of logistics through technology, innovation, and intricate problem solving. We build products using the latest software tools and the best hardware...
-
Global Trade Compliance Manager
4 weeks ago
Sydney, Australia WiseTech Global Full timeAt our Sydney Head Office, we're home to dynamic teams dedicated to unravelling intricate industry problems. Currently, we're on the lookout for a seasoned expert in global trade compliance to advise our development and product teams. This role is at the forefront of research and design, ensuring that our products meet the highest standards of compliance. ...
-
Global Trade Compliance Manager
4 weeks ago
Sydney, Australia WiseTech Global Full timeAt our Sydney Head Office, we're home to dynamic teams dedicated to unravelling intricate industry problems. Currently, we're on the lookout for a seasoned expert in global trade compliance to advise our development and product teams. This role is at the forefront of research and design, ensuring that our products meet the highest standards of compliance. ...
-
Client Implementation, Officer, Global Advisors
4 weeks ago
Sydney, New South Wales, Australia State Street Full timeThe primary role of the Client Implementation Officer is the coordination and efficient implementation of all stages of the business changes implementation and new business installations for SSGA in Australia. Reporting to the Head of Investment Operations, you will interact with various key stakeholders including the Investment Operations team, Client...
-
Product Global Trade Compliance Manager
3 weeks ago
Sydney, Australia WiseTech Global Full timeAt our Sydney Head Office, we're home to dynamic teams dedicated to unravelling intricate industry problems. Currently, we're on the lookout for a seasoned expert in global trade compliance to advise our development and product teams. This role is at the forefront of research and design, ensuring that our products meet the highest standards of...
-
Trading Specialist
2 weeks ago
Sydney, Australia The Trade Desk Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers - and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
Client Implementation
5 days ago
Sydney, New South Wales, Australia HSBC Full timeSome career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...
-
Client Implementation
6 days ago
Sydney, New South Wales, Australia HSBC Full timeSome career choices have more impact than others . At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and...
-
Global Client Manager
3 weeks ago
Sydney, Australia NTT Ltd. Full timeNTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future. In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve...
-
Sydney, Australia State Street Corporation Full timeClient Implementation, Officer, State Street Global Advisors The primary role of the Client Implementation Officer is the coordination and efficient implementation of all stages of the business changes implementation and new business installations for SSGA in Australia. Reporting to the Head of Investment Operations, you will interact with various key...
-
Manager, Global Products Implementation
2 months ago
Sydney, Australia Rippling Full time**About Rippling** Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system. Take onboarding, for...
-
Client Implementation
6 days ago
Sydney, New South Wales, Australia HSBC Full timeSome career choices have more impact than others.At HSBC we exist with the purpose of Opening up a World of Opportunity. We use our unique expertise, capabilities, breadth and perspectives to provide opportunities for our customers and colleagues through global connectivity. We bring together the people, ideas and capital that nurture progress and growth,...
-
Sydney, Australia State Street Corporation Full timeClient Implementation, Officer, State Street Global Advisors The primary role of the Client Implementation Officer is the coordination and efficient implementation of all stages of the business changes implementation and new business installations for SSGA in Australia. Reporting to the Head of Investment Operations, you will interact with various key...
