Head of Custody Operations

4 months ago

Sydney, Australia Anton Murray Consulting Full time

Sydney
Asset Management
Permanent

Our client is a leading global firm seeking a Head of Custody and Service Operations to manage their sizeable team of 30.

The ideal candidate will have extensive experience with managing large teams with direct AUS & NZ market experience in Custody and Treasury operations.

The primary role of the Head of Operations is to:

  • Understands market and industry trends and developments within the Clearing and Custody market segment
  • Understands client and investment manager strategy to ensure the firm is well placed for the provision of solutions and client service.
  • Ensures relevant Product Heads and managers are made aware of opportunities.
  • Builds strong personal relationships with clients, investment managers and market influencers.
  • Developing and maintaining internal and external client relationships including brokers, clearers and regulatory bodies.
  • Ensuring the team deliver against all Risk and Compliance and administrative requirements
  • and improvement of controllable annual operating budget.
  • Provision of ongoing coaching, communications and proactive support to the team to ensure direct and indirect reports achieve optimum performance.
  • Contributing to organisational strategy
  • Ensuring client satisfaction levels are maintained at a high level through excellent and consistent service delivery of required products and service and prompt resolution to complaints, issues and disputes
  • Build a high performing and accountable team ensuring clear guidance and leadership through developing, coaching and mentoring the team of management and  account managers which report directly to this position.
  • Provide sales support locally, regionally and globally providing operational input and advice as required.
  • Financial management of the Operations department – Controlling costs through effective management, rationalisation Timely performance management of the team including goal setting, direction and development
  • Identification and retention of high potential resources and succession planning
  • Ensuring strategic objectives including cost saving objectives, risk and operational loss reductions are met.

Specific Qualifications required:

  • Minimum 10- 15 years of experience within the Financial Services industry with a minimum of 5 years management experience 
  • Minimum of 5 years’ direct Australian and New Zealand market experience in Custody and Treasury operations. Exposure to global custody is preferable, but not mandatory.
  • Proven success with development of business opportunities within this client segment and ability to manage change processes or be key operational sponsor.
  • Extensive experience within the Financial Services industry with proven experience managing large teams
  • Direct Australian market experience in Custody and Treasury operations.
  • Exposure to global custody is preferable, but not mandatory.
  • Proven success with development of business opportunities within this client segment and ability to manage change processes or be key operational sponsor.

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