Team Support Officer

1 month ago

Homebush, Australia Australian Food Safety Inspection Company Full time

Responsibilities / Duties - Job Description - AFSIC/SO/24/04

Title:            Team Support Officer

Reports to:   Operations Manager.

Based in:     Sydney NSW.

Work type:   Full time

Location:      Sydney Markets (Flemington) NSW 2129

Classification: Science & Technology

Applications close: 30 June 2024

Information: info@afsic.org

The Company:

We specialize in the provision of Specialist Services to the food industry.

We are

·      Qualified and licensed Food Safety & Quality management systems Auditors having had a great exposure to various industry sectors, Our company is well versed with various Food safety standards.

·      We have a NATA accredited laboratory that specializes in food, water and air tests, for the food industry.

·      We provide & trade in specialized Scientific equipment to the food industry.

·      We have a registered RTO that provides accredited training in food related industries these key competencies are in line with ATQF principles.

We operate from within Australia and provide services to our clients worldwide.

Scope: The Company requires a responsible personality; you will be responsible for growing our client base and building relationships with current accounts across Australia / Overseas.

To create and develop these positive business relationships you will use your fine tuned skills in asking questions, listening constructively and finding out the deeper needs of your customers.

Excellent oral and written communication skills are a MUST.

To be successful in this role you must have:

  • A formal education in Food sciences (Tertiary level preferred but not essential).
  • Experience of 1-2 years in Food production areas in Quality or similar function, this role will also suit a fresh graduate (Masters level).
  • Ability to read and digest voluminous documents relative to food safety.
  • Ability to understand Food laws.
  • An ability to act independently.
  • Work in a "Team" with core business attributes.
  • Goal oriented and passionate about achieving targets.
  • Possess good time management and prioritization.
  • Ability to travel in & around Australia or overseas if required.

In return for your outstanding skills and experience, you will be rewarded with an industry competitive salary, the chance to be an integral part of a growing business and the autonomy to canvass all growth opportunities. Induction and Training will be provided in Sydney to get you started in the role.

Job purpose:

-       To plan, carry out, maintain strategic goals & objectives of the company & its subsidiary businesses for major accounts and specifier’s, in accordance with agreed business plans.

Key responsibilities and accountabilities:

  • Develop, Manage & Maintain customer relationships.
  • Develop ideas and create offers for marketing to major accounts by the main market sector and promote the company & its subsidiary business products.
  • Respond to and follow up sales enquiries.
  • Maintain and develop existing and new customers through planned individual account support, and liaison with internal staff.
  • Monitor and report on activities and provide relevant management information.
  • Liaise and attend meetings with other company functions necessary to perform duties and aid business and organizational development.
  • Edit and prepare drafts & proposals for clients.
  • Plan, coordinate, assign, organize, prioritize, delegate, and evaluate work.
  • To act independently with justification.
  • Mentoring and educating staff.
  • Any other duties as directed from Sydney office.

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