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Crew Resource Planner

4 months ago

Brisbane, Australia Alliance Airlines Full time
  • Full Time Position Based at National Head Office
  • Rapidly Growing Australian Airline
  • Flexi 9 Day Fortnight

Join our Operations team as Crew Resource Planner unlock an exciting career with Australia’s fastest growing Airline 

About the role

As a Crew Resource Planner your role requires you to co-ordinate of all aspects of flight crew and/or cabin crew roster production whilst balancing crew satisfaction, fairness, productivity targets and operational robustness. You will also be involved in planning crew training in accordance with regulatory and company policy and procedures.

Reporting to the  Manger Resource Planning you will ensure rosters are published on time and compliant with all industrial, regulatory & company policies. In addition, you are required to manage the annual leave management system for all crew members ensuring leave acquittal is managed.

Key Responsibilities

Your responsibilities will be as follows, but not limited to: -

  • Working closely with the Schedule and Analytical team to determine crew movements and training requirements
  • Prepare and plan roster pre-assignments including, but not limited to, leave, non-operational duties and other requests
  • Develop and roster training footprints for new crew members
  • Recover crew members loss of training during a published roster period.
  • Liaise with internal Stakeholders on requirements for the roster period (e.g. discuss impacts of requests)
  • Optimise rosters to ensure a balance of roster request satisfaction, fairness, productivity targets, cost control, fatigue management and operational robustness
  • Maintain crew records within the Crew Management System
  • Coordination of crew pairings within the Crew Management System
  • Creation of standby duties to align against the flight schedule
  • Construction of crew rosters taking into account all regulatory, company and FRMS requirements
  • Publication of crew rosters within the assigned deadlines
  • Managing crew member’s annual leave
  • Process all ad-hoc leave requests with the view of maintaining adequate resource levels across the network
  • Assign left over leave based on leave preferences
  • Perform all tasks within the boundaries outlined in the departmental checklists and procedures
  • Booking of crew accommodation and deadhead travel for each roster period, in accordance with crew travel policies
  • Assist crew training planners where required
  • Administrative functions and other duties as required.

Experience and knowledge:

  • High level of competency with PC/Software packages including (but not limited to) Microsoft Office Suite (including Excel). Experience in Airline Operations and Crew Management Systems highly beneficial.
  • Proven track record within a high-pressure operational environment
  • Experience in the understanding of Airline Operations and applicable Civil Aviation Orders and Regulations
  • Experience understanding crew resource management, rostering and the application of legislation and industrial agreements relating to crew members
  • Ability to interpret and apply industrial agreements
  • A clear, articulate communicator both written and verbal
  • Strong time management skills, particularly in handling conflicting priorities 
  • Ability to think clearly during high levels of network disruption, without impairing decision quality or work output 
  • Proven ability to engage stakeholders effectively while maintaining strict confidentiality 
  • Knowledge of aircrew industrial agreements (preferred)
  • Knowledge of aircrew resource management systems (preferred).

Alliance Airlines

From our ground staff, to flight attendants, corporate staff/other staff, managers and directors, we share a down-to-earth philosophy of working towards a common goal of providing a safer, premium flying experience for customers while creating a thriving work environment where our employees feel valued.

  • ASX listed company
  • 8 offices across Australia
  • Significant recent expansion and continued growth through 2023 and beyond
  • Open and collaborative working environment
  • Supportive leadership
  • Employee wellbeing program
  • Active community support and involvement.

**COVID safe practices will be complied with throughout the Alliance recruitment process and all applicants must also comply.** 

If this sounds like the ideal role for you and you have the skills we're looking for, we'd love to hear from you. Apply today

Alliance Airlines is an equal opportunity employer that values diversity. We are a merit-based organisation that supports local communities to offer long term sustainable employment based on delivering a safe aviation operation.