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Senior Cloud Network Engineer

5 months ago

Sydney, Australia NICE Full time

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Cloud Network Engineer is responsible for the CXone public and private cloud network architecture and security. This position evaluates current and emerging technologies, collaborating with DevOps and other business units within the company to set and ensure implementation of best practices. The Cloud Network Engineer will work with AWS, Azure, GCP and other cloud providers including CXone private cloud environments.

This position requires strong experience with Cloud technologies; AWS, Azure and others along with proven knowledge in cloud specific networking, including VPC/VNET design, VPC/VNET peering, VPN Gateways, Cloud VPN, NAT Gateways, VGW, Cloud Load Balancers, Security Groups, Traffic Manager, Direct Peering, Direct connect/Cloud Interconnect/ ExpressRoute and other cloud related endpoints.

This position requires expert knowledge in all aspects of Networking, including but not limited to advance routing with BGP and OSPF, Firewalls and VPNs, Load Balancers, Ethernet switching, VoIP and MPLS technologies and many others. This position develops details design specifications and ensures the implementation follows and meets these standards. This position provides training to other team members, including mentoring other engineers. The Cloud Network Engineer serves as the final escalation point for Cloud related issues.

How will you make an impact?

Acts as an internal consultant role across multiple business units, representing the Network team.Research and evaluation of Cloud technologies, to address current and future needs.Establishment of repeatable design strategies and automation.CloudFormation updates using JSON/YMAL, Resource Manager, Deployment ManagerDesign review of fellow architect and engineer designs/implementation plansEscalation point for help in deep analysis and problem solving when neededMay be required to function as a technical lead on projects of any size as necessary.Communicates detailed technical information in both written and verbal form across a wide range of audiences, including business stakeholders, users, developers, project management, and other engineers.Collaborates with colleagues, customers, vendors, and other parties to understand and develop architectural solutionsDevelops a sound understanding of existing systems and processes, their strengths and limitations, and the current and future needs of the environment in which they exist. Provides vision on how they may be improved and developed.Understands and explains the interactions between systems, applications, and services within the environment, and evaluates the impact of changes or additions to the environment.Participates in the evaluation and/or selection of solutions or products, including requirements definition, vendor and product evaluations.Acts as a local expert for areas of domain expertise.Performs other duties as required.​

Have you got what it takes?

6+ years’ work experience within an internet working environment.Experience with Cloud technologies: AWS, Azure, GCPExperience dealing with Infrastructure as codeScripting experience with JSON/YMAL for CloudFormationExpert Level experience with Palo Alto and F5 load balancersExpert Level experience with network switching and routingExtensive knowledge of networking technologies, topologies, and protocols. (TCP/IP, BGP, OSPF, SNMP, Multicast, VRRP, HSRP, switching technologies)Expert-level understanding of internetworking technologies and tools, including TCP/IP, netflow/sflow, access-control lists, policy routing, firewalls, peering, and DNSSignificant OSPF and BGP design, implementation, and troubleshooting experienceExperience with MPLS environmentsExperience with Authentication services such as TACACS+, RADIUS, and RSA SecurIDWorking knowledge of IPV6Intermediate Visio skillsWorking knowledge of SIPExperience working with Management Systems and SNMPExcellent interpersonal, oral and written communication skills along with prior experience in a dynamic, project-oriented team environment.A demonstrated history of learning new technologies and adapting them to solve complex problemsMust pay strong attention to detail and have good organizational skills.​

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr

Enjoy NICE-FLEX

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.