Sales and Admin Assistant

2 weeks ago


Moorabbin, Australia eXenet Full time

ABOUT THE ROLE:-
 

We are seeking a mature, experienced Sales and Admin Assistant to work 0830-1700 Mon-Fri to assist in the daily running of a modern self-storage facility in Moorabbin with secure, monitored 24/7 customer access.

 

This is an interesting and varied role which will draw on your excellent customer service, admin and sales skills as you:-

  • respond to the needs of existing customers
  • handle all telephone, email and walk-in enquiries
  • liaise with customers and help them satisfy their self-storage needs
  • sign up customers, take payments and update customer records
  • ensure customer loyalty by offering exceptional follow-up service and support
  • take an active interest in securing new customers
  • be the face of the business by delivering friendly, flawless, customer service.
     

OUR IDEAL CANDIDATE:-

  • Has the ability to learn and likes to take ownership
  • Is team-orientated with a strong sense of responsibility
  • Has excellent written and spoken English
  • Is a fast accurate typist
  • Has strong admin and computer skills using Microsoft Office
  • Has experience with or an aptitude to learn/use/update our CRM software
  • Has a clear and confident telephone manner
  • Displays common sense, resourcefulness and initiative
  • Shows a strong attention to detail
  • Is a “people person” who prides themself on delivering high quality customer service
  • Has good problem solving and conflict resolution skills
  • Is potentially available to work the occasional Saturday (overtime) if required 

WHAT YOU WILL ENJOY IN RETURN:-

  • Secure long-term employment with a successful and growing business
  • Opportunity for overtime (Saturdays) by agreement with the rest of the team
  • A generous salary and pleasant working conditions
  • The support of a small, friendly, dedicated team 
  • Full training and opportunities for ongoing growth and advancement
  • Free onsite parking


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